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21 Dec 2021  |  Europe  |  Frost Radar
Frost Radar™: European Customer Experience (CX) Outsourcing Services, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Customer experience (CX) is becoming the primary factor impacting customer loyalty and one of the most relevant business differentiators. In Europe, demand for outsourced CX services is growing steadily as end-users demand more responsive, personalized, and engaging experiences. Businesses must design and implement a superior end-to-end customer jo...
$4,950.00
Special Price $3,712.50 save 25 %
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08 Nov 2021  |  Europe  |  Tracker
European Customer Experience Outsourcing Growth Opportunities
AI and Digital Technologies Drive Transformational Growth
This research service provides an overview of customer experience outsourcing services in Europe and outlines drivers and restraints, market share by industry participant/ contact channel, revenue by market/service/vertical types, WAHA share, percent of technology adoption and bot-managed interactions. Market dynamics will favor global, technologic...
$4,950.00
Special Price $3,712.50 save 25 %
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24 Sep 2020  |  Europe  |  Frost Radar
Frost Radar™: European Digital Risk Protection (DRP) Market, 2020
Benchmarking Future Growth Potential
Digitization and digitalization initiatives open up opportunities for customer intimacy and efficiency gains. The digital transformation of businesses and processes, along with customer expectation of a superior digital experience, will accelerate the adoption of digital tools. At the same time, enterprises must secure their digital assets – both...
$4,950.00
Special Price $3,712.50 save 25 %
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09 Jul 2020  |  Europe  |  Frost Radar
Frost Radar™: European Customer Experience Outsourcing Services, 2020
Benchmarking Future Growth Potential
The global customer experience (CX) outsourcing services market is challenged by commoditization. Consequently, outsourcers are deploying advanced technology-enabled solutions and working with partners from across the ecosystem to differentiate in the fragmented marketplace. Over the years, the focus has shifted from cost and labor arbitrage to cus...
$4,950.00
Special Price $3,712.50 save 25 %
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02 Jul 2020  |  Europe  |  Frost Radar
Frost Radar™: European Endpoint Security Market, 2020
Benchmarking Future Growth Potential
Data breaches are inevitable in the enterprise space, and endpoints continue to be a popular vector of cyberattacks. In response, endpoint security tools have evolved from signature-based antivirus to advanced endpoint security solutions. Endpoint security includes host-based software products that secure computing devices such as laptops, deskt...
$4,950.00
Special Price $3,712.50 save 25 %
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24 Jun 2020  |  Europe  |  Frost Radar
Frost Radar™: European Contact Center as a Service Market, 2020
Benchmarking Future Growth Potential
The European contact center as a service (CCaaS) market is enjoying significant attention, although it remains in a growth stage. The market comprises more than 150 vendors of varying size that offer solutions to companies and organization across a broad range of verticals, with financial services, healthcare, public sector, utilities, retail, educ...
$4,950.00
Special Price $3,712.50 save 25 %
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04 Jun 2020  |  Europe  |  Frost Radar
FROST RADAR™: Global Web Security Market, 2020
Benchmarking Future Growth Potential
The most significant trend in the global web security market is cloud migration. Enterprises are eager to transition to cloud-delivered solutions to reduce the cost and complexity of their digital defense. Cloud-based solutions allow organizations to seamlessly extend protection to mobile users and employees working from home, which has proven esse...
$4,950.00
Special Price $3,712.50 save 25 %
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13 Jan 2020  |  Europe  |  Frost Radar
Frost Radar in the Global Managed Security Services Market
A Measurement System to Spark Companies 2 Action (C2A)—Innovation that Fuels New Deal Flow and Growth Pipelines
The sophistication of cyber threats, the growing attack surface, and the cybersecurity talent shortage are the strongest drivers of demand for managed security services. In addition, there is an overdue need for organizations to transform their security practices. An outsider with experience serving multiple clients across several verticals is well...
$4,950.00
Special Price $3,712.50 save 25 %
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07 Jan 2020  |  Europe  |  Frost Radar
Frost Radar in the European Mobile Threat Defense (MTD) Market, 2019
A Measurement System to Spark Companies 2 Action (C2A)—Innovation That Fuels New Deal Flow and Growth Pipelines
The increasing media attention to mobile security issues, BYOD adoption along with the GDPR and PSD2 regulations are some of the key factors that drive the demand for MTD solutions. Besides, there is an overdue need for organizations to secure their mobile endpoints. The disproportionate attention to desktop and mobile security has left the importa...
$4,950.00
Special Price $3,712.50 save 25 %
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07 Jan 2020  |  Europe  |  Frost Radar
Frost Radar in the European Managed Security Services Market
A Measurement System to Spark Companies 2 Action (C2A)—Innovation that Fuels New Deal Flow and Growth Pipelines
The sophistication of cyber threats, the growing attack surface, and the cybersecurity talent shortage are the strongest drivers of demand for managed security services. In addition, there is an overdue need for organizations to transform their security practices. An outsider with experience in serving multiple clients across several verticals is w...
$4,950.00
Special Price $3,712.50 save 25 %