Industries Market Research Reports
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22 Dec 2023  |  Global  |  Market Outlook
Top 10 Growth Opportunities in Customer Experience (CX), 2024
Employee Experience and AI Drive CX Investments in 2024
The Customer Experience industry benefitted greatly from the COVID-19 pandemic, which shifted millions of agents to work-at-home (WAH) models and accelerated cloud contact center-as-a-service (CCaaS) adoption. In 2021 and 2022, investments soared; however, in 2023 global economic and political unrest created a more conservative and focused approach...
$2,450.00 -
21 Dec 2023  |  Global  |  Market Outlook
AI: Top 10 Predictions, 2024
Future Growth Opportunities for Innovation and Transformation with AI Industries
In the realm of technological progress, artificial intelligence (AI) has emerged as a transformative force with the potential to reshape industries of the future. 89% of enterprises believe Generative AI technology will be a disruptive technology for enterprises to create strategic market differentiation. As AI evolves, its profound impact on bus...
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18 Dec 2023  |  Global  |  Market Outlook
Top 10 Growth Opportunities in IoT, 2024
The Increasing Relevance of Cybersecurity, Sustainability and Data-driven Products/Services in the C-Level Agenda Reflects on IoT Adoption and Generates Growth Opportunities for ICT Providers Across Verticals
Frost & Sullivan s global IoT industry predictions for calendar 2024 are the result of aggregated input from Frost & Sullivan regional IoT and Edge research teams. Research analysts input leverages the extensive Frost & Sullivan knowledge base, as well as primary and secondary research. The recently published IoT Predictions report includes the...
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18 Dec 2023  |  Global  |  Tracker
Customer Experience Outsourcing Services in Europe, Forecast to 2029
Economic Headwinds and Generative AI Impact the Future Growth Potential of CX Outsourcing
Growth rates for the European customer experience (CX) outsourcing market have declined from the double-digit pace of 2020 and 2021, partly due to economic headwinds such as rising interest rates and fluctuating exchange rates. Moderate growth is expected between 2023 and 2025, with a recovery expected to start in 2026. The introduction of generati...
$6,000.00 -
18 Dec 2023  |  Global  |  Frost Radar
Frost Radar : Private Multi-access Edge Computing, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Edge computing pushes intelligence, data processing, analytics, and communication capabilities to where the data originates: at network gateways or endpoints. The aim is to reduce latency and ensure efficient networks, operations, service delivery, and an improved user experience. By bringing computing closer to the data source, edge computing enab...
$4,950.00 -
14 Dec 2023  |  North America  |  Frost Radar
Frost Radar : Infrastructure and Platforms as a Service, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
The infrastructure as a service and platform as a service (IaaS and PaaS) industry has undergone a significant evolution in the past year. Macroeconomic instability has negatively affected IT investments and cloud spend, ushering in a growing focus on cloud cost optimization. In tandem, the arrival of generative AI (GenAI) on the scene has necessit...
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13 Dec 2023  |  Global  |  Frost Radar
Frost Radar : External Risk Mitigation and Management, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Enterprise digitalization efforts have altered the modern threat landscape. IT is more complex, and third-party integration is more essential, complicating security and increasing attack surfaces. Traditional perimeter-based security measures no longer protect a cloud-extended workspace: threat actors now target digital assets beyond an organizatio...
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12 Dec 2023  |  Global  |  Frost Radar
Frost Radar : Configure, Price, Quote Software, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
The Frost Radar on the configure, price, quote (CPQ) software industry analyzes providers offering software solutions that allow businesses to simplify and automate the process of creating customized quotes for complex products or services and avoid costly errors. This Frost Radar plots 12 selected providers based on 10 growth and innovation ...
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11 Dec 2023  |  Global  |  Frost Radar
Frost Radar : Zero Trust Browser Security, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
According to the US Bureau of Labor Statistics, 34% of the American workforce works from home on an average day. As remote and hybrid work environments become more prevalent, businesses struggle to guarantee security beyond their corporate perimeter. Enterprise users typically connect to the internet, to the cloud, and to email through a browse...
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06 Dec 2023  |  North America  |  Tracker
Customer Experience Outsourcing Services in North America, Forecast to 2029
Generative AI Brings New Opportunities for Differentiation
During the forecast period (2023 to 2029), the North American (NA) customer experience (CX) outsourcing services market is expected to expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation for businesses to outsource their CX activities. This market is poised...
$4,950.00