Industries Market Research Reports

The Customer Experience industry benefitted greatly from the COVID-19 pandemic, which shifted millions of agents to work-at-home (WAH) models and accelerated cloud contact center-as-a-service (CCaaS) adoption. In 2021 and 2022, investments soared; however, in 2023 global economic and political unrest created a more conservative and focused approach...

In the realm of technological progress, artificial intelligence (AI) has emerged as a transformative force with the potential to reshape industries of the future. 89% of enterprises believe Generative AI technology will be a disruptive technology for enterprises to create strategic market differentiation. As AI evolves, its profound impact on bus...

This study explores the growth of sensor technologies and their application in the agriculture industry, particularly in the agritech sector. With sustainability becoming a global trend, governments, companies, and non-profit agencies have realized the potential offered by different sensing technologies for optimizing resource usage. Although not a...

Frost & Sullivan s global IoT industry predictions for calendar 2024 are the result of aggregated input from Frost & Sullivan regional IoT and Edge research teams. Research analysts input leverages the extensive Frost & Sullivan knowledge base, as well as primary and secondary research. The recently published IoT Predictions report includes the...

Synthetic data is data generated artificially based on data collected from real-world occurrences. It is artificially generated data in the form of text, tables, images, and videos, among others. Synthetic data generation will address the challenge of inefficient datasets and privacy concerns. Generated using algorithms, it enables organization...

Edge computing pushes intelligence, data processing, analytics, and communication capabilities to where the data originates: at network gateways or endpoints. The aim is to reduce latency and ensure efficient networks, operations, service delivery, and an improved user experience. By bringing computing closer to the data source, edge computing enab...

The infrastructure as a service and platform as a service (IaaS and PaaS) industry has undergone a significant evolution in the past year. Macroeconomic instability has negatively affected IT investments and cloud spend, ushering in a growing focus on cloud cost optimization. In tandem, the arrival of generative AI (GenAI) on the scene has necessit...

Enterprise digitalization efforts have altered the modern threat landscape. IT is more complex, and third-party integration is more essential, complicating security and increasing attack surfaces. Traditional perimeter-based security measures no longer protect a cloud-extended workspace: threat actors now target digital assets beyond an organizatio...

12 Dec 2023  |  Global  |  Technology Research

Ethical AI: Ensuring Accountability from Automation

Transparent data, bias mitigation, and privacy-enhancing technologies to ensure trustworthy data practices

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Artificial Intelligence (AI) helps reduce or even eliminate human interventions in a wide range of tasks such as speech recognition, decision-making, visual perception, and language translation. AI technologies are increasingly integrated into daily lives, and its influence is growingly visible across various industries. The approach emphasizing...