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03 Nov 2022  |  Latin America  |  Market Research
Customer Experience Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2028
AI-based Technologies Bring New Growth Opportunities for Service Providers
The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliva...
$8,000.00
Special Price $6,800.00 save 15 %
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17 Oct 2022  |  Europe  |  Tracker
Contact Center as a Service (CCaaS) Solutions Respond to Remote Workforce Requirements in Europe
Seamless Customer Experience with CCaaS Solutions
This research service examines the European Contact Center as a Service (CCaaS) market. The market comprises full suite hosted interactive voice response (IVR), omnichannel customer experience analytics, reporting insights, customer self-service capabilities, automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO...
$4,950.00
Special Price $4,207.50 save 15 %
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21 Sep 2022  |  Latin America  |  Frost Radar
Frost Radar™: Latin American Low-Power Wide-Area Network (LPWAN) Operators—2022
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Low-power wide-area networks (LPWANs) are gaining traction globally for their extended coverage, low transmission rate, long battery life, and beneficial cost savings in operations, capabilities that are determinantal to enabling massive Internet of Things (IoT) deployment. Although more than 16 technologies are competing in the global LPWAN la...
$4,950.00
Special Price $4,207.50 save 15 %
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20 Sep 2022  |  Europe  |  Market Research
Customer Experience Outsourcing Services Market in Europe, Forecast to 2028
Companies Need to Diversify their Geographical Footprint is Creating Major Growth Opportunities for Global Providers
The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliv...
$4,950.00
Special Price $4,207.50 save 15 %
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09 Sep 2022  |  Latin America  |  Market Research
Growth Opportunities for Telcos in Brazilian ICT Services
Technology Services Continue to Gain Share in the Enterprise Segment
This Frost & Sullivan research service offers an analysis of the information and communications technology (ICT) services market, providing market sizing and forecasts by service, in terms of revenue. Frost & Sullivan presents an in-depth analysis of the following markets: fixed telephony, enterprise data communications, fixed broadband, pay-TV, mo...
$2,450.00
Special Price $1,837.50 save 25 %
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11 Aug 2022  |  Europe  |  Market Research
European Managed and Professional Security Services Market
Partnering with MSS/PSS Vendors to Advance Security Maturity
The Managed Security Services Market is made up of security vendors who provide technology, expertise, and management for the private and public sector, but the customer retains control and oversight. Common services include DDoS protection or mitigation, managed firewall, vulnerability management, or breach & attack simulation. These services a...
$4,950.00
Special Price $3,712.50 save 25 %
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04 Jul 2022  |  Latin America  |  Frost Radar
Frost Radar™: Infrastructure and Platform as a Service—Latin America, 2022
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
The public cloud services market transcends the limitations of geography. Anyone with an internet connection can access software and data placed in the public cloud. In this sense, the public cloud levels the commercial playing field, enabling businesses of every size, industry, and region to compete in the global economy. Participants in the L...
$4,950.00
Special Price $3,712.50 save 25 %
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20 Apr 2022  |  Europe  |  Customer Research
European Cybersecurity Responsibility, Spending, and Posture
A Survey of Enterprise End Users Who Influence Cybersecurity Budgets
The COVID-19 pandemic accelerated the remote working trend by at least 20 years across Europe. To enable remote workers, digital transformation initiatives that were intended to be rolled out over a period of years instead occurred in weeks or months. In the process, security issues were initially pushed aside or ignored altogether in the rush to e...
$4,950.00
Special Price $3,712.50 save 25 %
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03 Mar 2022  |  Europe  |  Frost Radar
Frost Radar™: European Contact Center as a Service (CCaaS) Market, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The European contact center as a service (CCaaS) market is enjoying significant attention, although it remains in a growth stage. The market comprises more than 150 vendors of varying sizes that offer solutions to companies and organizations across a broad range of verticals, with financial services, healthcare, public sector, utilities, retail, ed...
$4,950.00
Special Price $3,712.50 save 25 %
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10 Feb 2022  |  Europe  |  Tracker
Contact Center As a Service (CCaaS) Solutions Respond to Remote Workforce Requirements in Europe
Rapid Migration to CCaaS Solutions in Europe Capturing the Power of Seamless Customer Journeys
This research service examines the Contact Center as a Service (CCaaS) market in Europe. The CCaaS market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 2020 and provides ...
$4,950.00
Special Price $3,712.50 save 25 %