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Industries Market Research Reports
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29 Jul 2015 | Africa | Market Research
Analysis of the South African Contact Centre Market
The Growing Opportunity for Business Process Outsourcing (BPO) Providers in South Africa's Contact Centre Market
To be successfully employed in a contact centre in South Africa, an individual is expected to have a good command of the English language as well as advanced numeracy, technology, and customer service skills. However, skill shortages are a major challenge in the South African contact centre market. Also, a recent change in the requirements to recei...
$4,950.00
Special Price $3,712.50 save 25 %
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11 Jul 2014 | Africa | Market Research
Best Practices for Cloud Computing in South Africa and the Real Business Impact
Understanding Enterprise Migration Paths to the Cloud
This research study provides comprehensive insight into best practices related to the migration of enterprise systems from traditional, premise-based environments to the cloud. Cloud computing has become more prominent in South Africa in recent years, and enterprises are evaluating and benchmarking different cloud strategies. The study also examine...
$1,500.00
Special Price $1,125.00 save 25 %
