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30 Jul 2024  |  North America  |  Market Research
Global Cloud Contact Center Solutions Market Growth Opportunities
Integrable and Modular Platforms, Powered by Advanced AI, Analytics and Automation; to Deliver Maximized CX and EX Improvements
Cloud Contact Center solutions provide greater speed and flexibility in terms of scale, reach, and modularity as well as better business continuity, disaster recovery, and cost-effectiveness than traditional on-premises contact center solutions. The cloud is progressively becoming the fundamental enabler of a mature customer experience (CX) and emp...
$5,950.00 -
11 Apr 2024  |  North America  |  Frost Radar
Frost Radar : Customer Relationship Management, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Businesses want customer relationship management (CRM) software that unifies all data related to customers and deals, and provides advanced integrations with business applications and advanced security. The CRM industry is in the growth phase, with solution providers consolidating. Some providers offer combined CRM suites while others offer sta...
$4,950.00