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23 Dec 2021  |  Asia Pacific  |  Market Research
Evolution of Omnichannel Customer Engagement
Digitalization Accelerates in an Omnichannel World – A Perspective on Asia-Pacific Region
2020 created a perfect storm of challenges for the contact center industry. Organizations struggled to deliver on products and services since the COVID-19 pandemic broke out. During this uncertain time, it was even more important to listen and engage with customers and ensure the delivery of continued experiences. To address this, organizations had...
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22 Dec 2021  |  Asia Pacific  |  Market Research
Vietnam Building Automation Systems (BAS) Growth Opportunities
Disruptive Technologies and Innovative Business Models will be Key to the Advancement of the Industry
The COVID-19 pandemic has accelerated the need to automate buildings. There is an increasing need to manage buildings remotely, which demands the convergence of advanced analytics, artificial intelligence (AI), and emerging technologies with building automation systems (BAS). Currently, 90% of the BMS market in Vietnam is in the early stages of dig...
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18 Dec 2021  |  Asia Pacific  |  Market Research
Association of Southeast Asian Nations (ASEAN) Commercial Vehicle (CV) Growth Opportunities
Sales Volume in the Region is Expected to more than Double by the End of the Decade, Driven by Rising Infrastructure and Economic Activity
The overall commercial vehicle volume in ASEAN is expected to reach 1.7 million units by 2030, growing at a CAGR of 7.9% between 2020 and 2030. The region has experienced rapid industrialization, moving away from agriculture and toward manufacturing of electrical and electronic components and machinery. Post the pandemic, there has been a revival i...
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14 Dec 2021  |  Latin America  |  Market Research
Insights for CISOs: Security Maturity in Latin America and the Caribbean
An In-Depth Look into the Region’s Current Situation and Opportunities for the Future
The ongoing arms race between cybercriminals and the cybersecurity industry leads security vendors and service providers to develop new solutions and technologies. In recent years, security players have harnessed machine learning, automation, big data, analytics, and other technology innovations to enhance, upgrade or completely reinvent cybersecur...
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08 Dec 2021  |  Latin America  |  Market Research
Customer Experience Outsourcing Services Market in Latin America and the Caribbean
CX Digitalization and Customer-Centric Initiatives are Driving Outsourcing Demand
This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market size. The report provides extensive coverage of services delivered in each local market and those provided from the CALA countries to others overseas. In this sense, offshore service...
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03 Dec 2021  |  Latin America  |  Market Research
Hyperscalers Driving Colocation Growth in Latin America
Future Growth Potential Enhanced by Current Cloud Demand, New Investments, and the Region’s Move Toward Increased Digitization
The Latin American data center colocation market shows a strong future growth potential, enhanced by current cloud demand, new investments, and the region’s move toward increased digitization. According to Frost & Sullivan’s Cloud End-User Survey, nearly 90% of surveyed companies in the region are using colocation today or planning to implement...
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22 Nov 2021  |  Latin America  |  Market Research
Argentinian Light Vehicle Leasing Growth Opportunities
Fleet Management Services Enhance Leasing Companies’ Growth Pipeline as a New Product
Vehicle leasing can be a solution to the growing number of challenges companies face concerning their mobility needs. These include challenges associated with vehicle funding, fleet maintenance, and, more importantly, residual risk handling. Businesses seek to focus on their core products/services and outsource support activities. Mobility is a sig...
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18 Nov 2021  |  Latin America  |  Market Research
Latin American Pumps Market Growth Opportunities
Innovative Business Models Enable Advanced Services and Continuous Revenue Streams for Stakeholders
Latin America is a region rich in natural resources. As such, the extractive industry plays a crucial role in the countries’ economies. Although the oil and gas industry drives pump sales as the largest end user, other industries such as power generation, water and wastewater, construction, chemical processes, food and beverage, pharmaceuticals, ...
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18 Nov 2021  |  Asia Pacific  |  Market Research
Singapore Building Management System Growth Opportunities
Disruptive Technologies and Competition from Start-ups Stimulate the Progression of Building Management Solutions
The Singapore building management system (BMS) market is forecast to expand with a 7.2% CAGR for 2021–2027. Although the positive growth over the forecast period is attributable to recovery from the pandemic, it will not reach the market size of pre-COVID-19 years. Growth is lower due to slower recovery in the construction sector until 2027. Alth...
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16 Nov 2021  |  Asia Pacific  |  Market Research
APAC 5G Network Slicing Growth Opportunities
Strategic Partnerships and the Necessary Investment in 5G Network Slicing will Drive 5G Enterprise Segment Growth
In Asia-Pacific (APAC), 5G network slicing is still at an early stage because of limited 5G commercial launches. The standards for 5G end-to-end network slicing have only recently been completed in June 2021 and have been a bottleneck for the more promising use cases. The majority of mobile operators are planning to implement 5G network slicing by ...
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