1. 08 Jun 2020  |  South Asia, Middle East & North Africa  |  Market Research

    Post-Pandemic Growth Opportunity Analysis of the Indian Logistics Industry

    Infrastructure Upgrades, Policy Reforms, and Digitization will Transform the Logistics Ecosystem

    COVID-19 has been a disruptive force across every industry. India is facing several challenges amid its own country-wide lockdown: labor shortages, cargo capacity challenges, a manufacturing slowdown, order delays and stuck shipments, and demand and supply shocks. India’s real gross domestic product (GDP) is at its lowest in 6 years because of the ...

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  2. 08 Jun 2020  |  North America  |  Market Research

    Helping Businesses Accelerate Their Cloud Journeys in the Post-COVID-19 Era

    Growth Opportunities for Cloud and Managed Services Providers

    In the fast-paced global economy, a successful business must be an agile business—one that can anticipate and respond quickly to changing economic, regulatory, and market conditions. However, no one anticipated the COVID-19 pandemic, which has tested just how agile companies are. With no time to gather data, consider options, install systems, or re...

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  3. 05 Jun 2020  |  North America  |  Market Research

    Artificial Intelligence in the US Military Training and Simulation Industry, 2020

    The Latest Technological Innovations Ensure Enhanced Personnel Readiness

    Artificial intelligence (AI) is a key driver for Industry 4.0, with the potential to disrupt numerous business verticals. The technology’s ability to perform human-like cognitive functions such as learning, reasoning, problem solving, planning, and self-correction, and to make decisions based on simulations drives its large-scale adoption. Currentl...

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  4. 04 Jun 2020  |  Asia Pacific  |  Market Research

    Vietnam Contact Center Applications Market, Forecast to 2025

    Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications

    The Vietnam contact center applications market generated a revenue growth of 5.2Percentage, with market revenue of $4.3 million in 2018. The market is expected to grow at a CAGR of 4.1Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhancement....

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  5. 04 Jun 2020  |  Asia Pacific  |  Market Research

    Thailand Contact Center Applications Market, Forecast to 2025

    Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications

    The Thailand contact center applications market generated a revenue growth of 8.3Percentage, with market revenue of $19.3 million in 2018. The market is expected to grow at a CAGR of 2.9Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhancemen...

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  6. 04 Jun 2020  |  Asia Pacific  |  Market Research

    Taiwan Contact Center Applications Market, Forecast to 2025

    Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications

    The Taiwanese contact center applications market generated a revenue growth of 4.3Percentage, with market revenue of $9.5 million in 2018. The market is expected to decline at a CAGR of 0.9Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhance...

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  7. 04 Jun 2020  |  Asia Pacific  |  Market Research

    South Korea Contact Center Applications Market, Forecast to 2025

    Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications

    The South Korean contact center applications market generated a revenue growth of 3.0Percentage, with market revenue of $54.6 million in 2018. The market is expected to decline at a CAGR of 0.1Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enh...

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  8. 04 Jun 2020  |  Asia Pacific  |  Market Research

    The Philippines Contact Center Applications Market, Forecast to 2025

    Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications

    The Philippines contact center applications market generated a revenue growth of 2.6Percentage, with market revenue of $21.4 million in 2018. The market is expected to grow at a CAGR of 2.7Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhance...

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  9. 04 Jun 2020  |  Asia Pacific  |  Market Research

    Singapore Contact Center Applications Market, Forecast to 2025

    Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications

    The Singapore contact center applications market generated a revenue growth of 11.5Percentage, with market revenue of $18.1 million in 2018. The market is expected to decline at a CAGR of 0.1Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhan...

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  10. 04 Jun 2020  |  Asia Pacific  |  Market Research

    New Zealand Contact Center Applications Market, Forecast to 2025

    Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications

    The New Zealand contact center applications market generated a revenue growth of 2.2Percentage, with market revenue of $14.1 million in 2018. The market is expected to grow at a CAGR of 0.4Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhance...

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