Industries

This Frost & Sullivan Voice of Consumer report analyzes how Indian passenger vehicle owners engage with multi-channel eCommerce for automotive spare parts across both online and offline touchpoints. The study profiles buyers by mapping their spending levels and category preferences, and examining the frequency and context of online purchases over t...

The market for non-polluting flavoring and coloring agents is transforming because of stricter regulation of synthetic additives, demand for clean-label products, and a focus on sustainability. Natural, bio-based alternatives, such as plant-derived extracts and upcycled ingredients, are replacing conventional petrochemical-based ingredients. Growth...

The global digital health solutions market for behavioral health management is demonstrating steady and sustained growth, driven by rising demand for accessible, scalable mental health services across employers, payers, and health systems. Persistent workforce shortages, increasing prevalence of mental health conditions, and growing recognition of ...

By 2027, winning CX organizations won't run AI pilots—they'll run AI‑powered businesses where: Automation is trusted, humanized, and governed—explainable, resilient, and auditable by design. Decisions are made in the moment, addressing CX challenges as they arise, and journeys are orchestrated end-to-end, from intent to outcome.Employee experience ...

Enterprise use of AI has moved past experimentation. Many organizations now run AI inside core workflows that affect customers, operations, and compliance. This shift has changed what enterprises expect from AI implementation and managed service providers. Success no longer hinges on launching a model or completing a deployment. It depends on wheth...

As artificial intelligence moves from experimentation into the operational core of the enterprise, the demands placed on implementation and managed service providers are changing fundamentally. Early AI success was defined by proof points: models deployed, pilots completed, productivity gains demonstrated. Today, success is defined by durability: t...

The customer experience (CX) management services market continues to expand in North America as enterprises accelerate the use of external service providers to improve operational efficiency, augment internal capabilities, and deliver more consistent, omnichannel customer engagement. As economic pressures intensify and consumer expectations rise, g...

This Frost Radar™ benchmarks leading digital experience platform (DXP) vendors as the platforms consolidate from fragmented experience stacks into unified orchestration layers that integrate content management, customer data, agentic AI, and multichannel delivery in a single operating environment. Governance has emerged as a primary competitive dif...

Biological age tracking is emerging as a complementary approach to understanding human health, offering a more nuanced assessment of physiological state than chronological age alone. This report examines the evolving landscape of biological aging platforms, with a focus on molecular and omics-based technologies including epigenetic, proteomic, tran...