Industries

The consumer communication services tracker for the fourth quarter of 2022 provides detailed information on several companies in the US and Canadian markets. The aggregated data, delivered by country, technology, and company, includes subscriber, revenue, net add (loss), projection, and market share for the wireless, video, voice, and broadband ser...

10 May 2023  |  North America  |  Customer Research

Retail Contact Center Growth Opportunities in North America—2023

Successful Providers Must Bridge the Physical and Digital Realms

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Preparing for a pandemic that lifts or redescends is top of mind for retailers that must navigate increasing foot traffic in stores and in malls with a large retail footprint. To mitigate economic headwinds, customer retention is key. Malls and retailers need new ways to entice pandemic-weary customers, and retailers must find the optimal mix of di...

This Frost & Sullivan study analyzes the global commercial unmanned aerial systems market for the oil and gas industry, highlighting the main market drivers, restraints, trends, challenges, and growth opportunities. In 2022, the commercial UAS market for the oil and gas industry generated $186.2 million in revenue. The most relevant applications of...

This research service focuses on the US Department of Defense (DoD) 2024 spending requests for the research, development, test, and evaluation; procurement; and operations and maintenance categories. The analyst has segmented the budget request by the military department and 20 technology areas, including aircraft; ships; ground vehicles; and comma...

Though the automotive industry is recovering from the COVID era and reaching pre-COVID forecasted vehicle sales, it still faces many challenges—regulatory hurdles, semiconductor shortages, and geopolitical chaos. Original equipment manufacturers and value chain partners are realigning their product strategies, road maps, and launch timelines to ada...

Water utilities across the globe are exploring new solutions to adapt to climate change, this has driven decision makers to implement water conservation policies which specifies the need to reduce leaks and holistically reduce Non-Revenue Water (NRW). Smart water meters are the tool of choice for water utilities to reduce leaks and NRWas it ensures...

Connected vehicles is one of the most technologically advanced domains in the automotive industry with far-reaching impacts. The Global Connected Vehicles Outlook 2023 provides insights into: • Upcoming technologies, features, services, and trends • The 2022 market scenario and global and regional predictions for 2023, highlighting selected i...

The global medical imaging equipment and informatics market is experiencing a surge in innovative manufacturing and supply chain management techniques that enable the uninterrupted supply of imaging equipment. In addition, cloud-based artificial intelligence (AI) capabilities, advanced analytics, and AI/machine learning drive the adoption of enterp...

Despite the slump and slow recovery in automotive sales following the pandemic and ongoing semiconductor shortages, the vehicle leasing and rental industry in the Americas is on a robust growth trajectory. The Americas denotes Canada, the United States, Argentina, Brazil, and Mexico. Leasing and rental companies in North America and Latin America f...