1. 18 Nov 2022  |  South Asia, Middle East & North Africa  |  Market Outlook

    ICT Market in the Middle East, Forecast to 2026

    Governments Are Leading Digital Growth

    The Middle East is one of the most dynamic information and communication technology (ICT) markets and has been consistently growing at a healthy rate. Saudi Arabia is the largest economy of the region, and it is on a path of significant economic transformation that will provide numerous ICT opportunities across industries. In the flourishing Saudi ...

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  2. 16 Nov 2022  |  Global  |  Market Outlook

    Top 10 Predictions in the Network Services Industry

    Predictions for the Network Services Industry

    In 2023, the big story for enterprise networking will be the edge. More precisely, the integration of edge locations into a flexible, secure edge-to-cloud enterprise network. Network service providers are investing in automation and intelligence in their own networks as they launch solutions that will support high-performance, data-intensive hybrid...

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  3. 08 Nov 2022  |  North America  |  Market Outlook

    Outlook for Global Vehicle Leasing & Rental Market

    Market to Reach $223 Billion by the End of 2022

    Vehicle leasing addresses the challenges companies face in meeting their mobility needs, including funding, fleet maintenance, and handling residual risk. In the current market conditions, companies big and small must focus on their core products and services, so they look to outsource all other support activities, including mobility, which require...

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  4. 03 Oct 2022  |  Europe  |  Market Outlook

    European Waste Management and Circular Economy Outlook, 2022

    Ongoing Digitalization to Increase Reuse and Recycling Efficiency with Focus on Entire Value Chain Decarbonization

    The European waste management market is at the forefront of transitioning toward greater digital technology adoption using disruptive and smart solutions. Focus on material and product circularity obtained through increased reuse, recycling, repurposing, and repairing is supported by the incorporation of high-tech solutions dedicated to collecting,...

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  5. 30 Sep 2022  |  Global  |  Customer Research

    CX Investments in the Manufacturing Industry 2022

    Acceleration to Hybrid, Flexible, and Highly Secure Models

    Improving customer experience (CX) ranks as the top corporate objective for the third year, followed closely by improving brand equity. Customer relationships are top of mind for manufacturers in 2022 as maintaining brand loyalty becomes increasingly complex, with the world quickly moving to digital channels. Companies are shifting from remote w...

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  6. 26 Sep 2022  |  Europe  |  Market Outlook

    European Water and Wastewater Outlook, 2022

    Transformative Mega Trends, Including Circular Economy and Net Zero Policies, are Driving Investments in Resilient Infrastructure

    This research study examines the European water and wastewater industry as it tackles water stress, drought, and pandemic-induced challenges. The study provides key predictions for the municipal and industrial water and wastewater market for the following segments: • Design and engineering • Operation and maintenance • Water and wast...

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  7. 06 Sep 2022  |  Global  |  Customer Research

    Customer Experience at the Core of Digital Transformation in Banking, Financial Services, and Insurance, 2022

    An Industry Survey Indicates that Security and Privacy Remain High Priorities

    When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Banking, financial services, and insurance (BFSI) organizations made major changes to their processes and technology to address the in...

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  8. 01 Sep 2022  |  North America  |  Customer Research

    Re-imagining the Retail Customer Experience, 2022

    Growth Opportunities Reshaping the North American Retail Market

    The retail market for customer care offers significant growth opportunities. Despite being one of the most challenged markets at the start of the COVID-19 pandemic, the disruption created many silver linings, such as significantly reducing the competitive inertia many industries had in contact center innovation. Beyond navigating issues such as co...

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  9. 30 Aug 2022  |  North America  |  Market Outlook

    Canada and US Water and Wastewater Outlook, 2022

    Growth Strategies will Focus on Adapting to Climate Change, Updating Infrastructure, and Dealing with Emerging Pollutants

    This research study discusses the impact of the pandemic on the water and wastewater industry in the United States and Canada, examining the measures being taken by utilities to deal with the same. It identifies the key trends emerging in the industry and the top utilities to watch out for The COVID-19 pandemic highlighted the importance of having...

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  10. 10 Aug 2022  |  Global  |  Market Outlook

    Global Medium- and Heavy-duty Commercial Vehicle Aftermarket Outlook, 2022

    Average Miles Driven and Spend per Vehicle to Rise Sharply and Result in Transformational Growth

    In 2021, the aftermarket rebounded strongly from the COVID-19 pandemic of 2020, as vehicles in operation (VIO), average miles driven, and spend per vehicle increased. However, parts shortages remain a year after the global economy has reopened, and the skilled labor shortage of truck drivers and service technicians is approaching critical levels. T...

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    Special Price $4,207.50 save 15 %