Industries

Globally, the building industry accounts for about one-third of energy consumption and emissions. According to the International Energy Agency (IEA), as of 2019, the building industry’s energy consumption reached 130 Exajoule (EJ) and has increased by 20% compared to 2010 levels. Growing ownership and use of air-conditioning and extreme weather con...

The overall commercial vehicle volume in ASEAN is expected to reach 1.7 million units by 2030, growing at a CAGR of 7.9% between 2020 and 2030. The region has experienced rapid industrialization, moving away from agriculture and toward manufacturing of electrical and electronic components and machinery. Post the pandemic, there has been a revival i...

Building Integrated Photovoltaics (BIPV) integrates photovoltaics (PV) and building architecture. BIPVs serve as on-site power generators for buildings, resulting in energy costs saving and reducing the building's carbon footprint. Also, if the BIPV system interfaces with the power grid, the unused electricity may be exported to the utility for gri...

Technological and digital trends are transforming the oil and gas industry. Main players commonly choose operational technologies (OTs) to carry out the automation of their oil and gas processes; however, newer technologies, such as AI, IoT, and robotics are starting to gain more relevance in the industry. Oil and gas companies adopted automati...

This Frost & Sullivan tracker provides metrics on Apple's quarterly performance (for both unit sales and revenues) for iPads, iPhones, Macs, and other products, such as iPods, Apple TVs, Beats Electronics, and Apple-branded and third-party accessories. This tracker includes historical quarterly data for all of these categories from Q1 2007 to Q2 20...

17 Dec 2021  |  North America  |  Frost Radar

Frost Radar™: North American Customer Experience Outsourcing Services Market, 2021

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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The customer experience (CX) landscape is shifting rapidly. Enterprises across the board are realizing the significance of delivering excellent customer service as a competitive differentiator. Hence, this field is gaining more attention and greater investment priority. The CX outsourcing services market is also becoming much more tech-intensive as...

The ongoing, albeit intermittent, transition to renewable energy sources has made it apparent that new methods of electric energy storage are required to balance energy supply and demand. The widespread adoption of electric vehicles spurs the need for more cost-effective energy storage solutions. At the same time, rising climate change awareness pu...

16 Dec 2021  |  North America  |  Market Research

Trends and Growth Opportunities in Module-less (Cell to Pack) Battery Structure

Reduction on Modules Directly Results in Price Reduction by 25 to 30%

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Leading battery manufacturers (e.g., BYD, CATL, and LG Chem) and original equipment manufacturers (OEMs) (e.g.,BYD, Daimler, and VW) are now looking at next-generation battery technology that focuses on module-less battery pack technology, which integrates cells directly into the pack without having to package it into modules. In the module-les...

16 Dec 2021  |  Global  |  Customer Research

Impact of Mobile Devices and Apps on Customer Experience (CX)

Customer Perspectives on Excelling in CX in a Mobile World

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With over 90% of customers using smart mobile apps as a customer experience (CX) channel, companies across industries must deliver excellent customer care on mobile devices. They must also ensure that mobile apps are part of their omnichannel strategy. This study gives insights to CX companies on mobile app usage. The pandemic has accelerated ...