Industries

Software-defined wide area network (SD-WAN) is a software approach to manage and control underlying enterprise network technologies that can include direct internet, wireless, broadband, Ethernet, and multiprotocol label switching; to realize the benefits of SD-WAN, a mix of underlay technologies is necessary. SD-WAN is now often sold as part o...

A wide array of video conferencing devices are available today to satisfy the needs of users in meeting spaces of all types small spaces, huddle rooms, and medium- to large-sized meeting rooms. These devices ensure optimized audio, video, and content sharing for both in-room and remote participants. As the global meeting room devices industry ...

Businesses want customer relationship management (CRM) software that unifies all data related to customers and deals, and provides advanced integrations with business applications and advanced security. The CRM industry is in the growth phase, with solution providers consolidating. Some providers offer combined CRM suites while others offer sta...

The insurtech pricing automation industry emerged from the convergence between technology and insurance, and it holds the potential to completely transform the way insurers operate and customers experience their services. This sector is rapidly changing with the adoption of advanced technologies such as artificial intelligence (AI), machine learnin...

Frost & Sullivan defines cloud-connected calling enablement as a segment of the voice over internet protocol (VoIP) access and session initiation protocol (SIP) trunking. Cloud-connected calling enablement services provide carrier-grade managed voice and telephony services into third-party cloud private branch exchange (PBX) environments such as Mi...

New and used vehicles can be purchased in a variety of ways in North America, whether through franchised car dealerships, original equipment manufacturer (OEM) agency sales channels, or third-party online marketplaces. The need for an online marketplace came into focus in the early months of the COVID-19 pandemic as many companies selling cars did ...

Frost & Sullivan defines Communications Platforms as a Service (CPaaS) as any cloud-based platform that enables developers to programmatically embed voice, video, chat, and messaging services within their business or consumer applications. In nearly all cases, the embedded communications and collaboration services leveraged through a CPaaS are a fe...

The COVID-19 pandemic disrupted global supply chains, which still struggle with unpredictable shipment delays and longer harbor freight holdups on top of inefficient planning, higher costs, and lack of real-time visibility. The transportation management system (TMS) market is on growth trajectory as more companies realize the potential to reduce tr...

In 2021, the electric vehicle (EV) penetration rate in North America was low, at less than 4%, but several geopolitical factors are sending the trend on an upwards trajectory. For example, a ban on Russian oil by the United States and Canada after the start of the Russo-Ukrainian War has caused oil prices to soar in many places. As a result, the vo...