Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 05 May 2017  |  North America  |  Market Research

    Growth Opportunities for Service Providers in the Internet of Things (IoT)

    As the Industry Evolves from Device Connectivity to Predictive Computing, Service Providers will Find Growth Opportunities in Vertical Markets and Hor

    IoT is already having a major impact on businesses, governments, and consumers. Advancements in connectivity will increasingly enable solutions to integrate with enterprise management solutions and help businesses improve efficiency and increase productivity. To survive in this rapidly changing environment, companies must define their digital strat...


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  2. 02 May 2017  |  North America  |  Strategic Forecasting

    Business Carrier Ethernet Services Market Update, 2017

    This study presents an in-depth analysis of the key trends impacting the Business Carrier Ethernet services market, and includes market revenue forecasts, ports forecasts and market share analysis. The analysis is segmented by: • Transport length (metro versus long haul) • Service type (dedicated versus switched) • Service configuration (poi...


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  3. 12 Apr 2017  |  North America  |  Market Research

    Global Satellite Transponder Market, Forecast to 2023

    High-Bandwidth Coverage Continues to Expand and Drive New Growth Opportunities

    The satellite transponder market is projected to grow at a modest but steady compound annual growth rate (CAGR) of 2.9% from 2016 to 2023. Most new growth in the satellite transponder market is expected to come from new high bandwidth, Ka-Band, and Ku-Band transponder/bandwidth leasing. Growth areas such as in-flight communications, maritime commu...


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  4. 30 Mar 2017  |  North America  |  Strategic Forecasting

    Home Automation Poised to Break Out: North American Smart Home Market at the Tipping Point

    The reason for a lack of traction in the home automation space is simple: although people are generally drawn to new technology, especially if it promises to be either time or money saving, they are generally turned off by complexity. This report examines the latest home automation concepts and the likely consumer reactions to them; and then sugg...


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  5. 22 Mar 2017  |  North America  |  Strategic Forecasting

    Consumer Communication Services Tracker: Fourth Quarter 2016 (4Q16)

    The Consumer Communication Services tracker has been reformatted to reflect feedback received from Stratecast's clients. The new format provides detailed information for several companies in the consumer communication services market for US and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenu...


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  6. 24 Jan 2017  |  North America  |  Strategic Forecasting

    2016 Over-the-Top Communication Service Provider Vendor Guide

    Frost & Sullivan has gathered an extensive list of the most notable and up and coming providers, categorized them into nine categories—which include voice services, directory/local search, video services, cloud/backup services, applications, online gaming, social networking, streaming music and e-commerce—and projected the potential growth reve...


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  7. 13 Dec 2016  |  North America  |  Strategic Forecasting

    Consumer Communication Services Tracker: Third Quarter 2016 (3Q16)

    The Consumer Communication Services Tracker 3Q16 provides detailed information for several companies in the consumer communication services market for US and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenue, net add(loss), projection, and market share.


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  8. 01 Dec 2016  |  North America  |  Strategic Forecasting

    Leveraging the Augmented Reality Transformation

    How AR will Fundamentally Change Consumer Lifestyle

    This report looks at the AR market through the lens of the new transformation: how will consumers use AR in their daily lives; and how will this translate into new products and services? Business planners in every industry will find this discussion useful.


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  9. 03 Nov 2016  |  North America  |  Market Research

    North American Hosted IP Telephony and UCaaS Market

    Cloud Communications Solutions Evolve to Align with an API Economy

    The North American hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is approaching mass adoption in the small and medium-size business (SMB) segment and experiencing accelerated growth in the mid-market and large-enterprise segments. Businesses are undergoing profound transformation as they adopt advanc...


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  10. 14 Oct 2016  |  North America  |  Customer Research

    2016 North American Mobile Enterprise Applications

    Opportunities within Enterprises

    The overall research objective was to measure the current use and future decision-making behavior toward mobile enterprise applications, including some specific focus on mobile asset tracking (MAT), mobile sales force automation (MSFA), mobile workforce management (MWM), and mobile supply chain management (MSCM) software solutions. Interest in mobi...


    Special Price $7,500.00 save 25 %