Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

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Frost & Sullivan has gathered an extensive list of the most notable and up and coming providers, categorized them into nine categories—which include voice services, directory/local search, video services, cloud/backup services, applications, online gaming, social networking, streaming music and e-commerce—and projected the potential growth reve...

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21 Dec 2016  |  South Asia, Middle East & North Africa

Optic Fiber Communication Networks (OFC) in India—Opportunities for Cable Multiple System Operators (MSOs), Forecast till 2020

Regulation and Policy Challenges Linger, but Digital India and Digitization of TV Services Boost the Growth of the OFC Market in India

In India, the trends of increasing smartphone users, OTT video adoption and increased data usage has resulted in telecom operators to improve networks to provide uninterrupted quality of service. Digital India goals and projects like Bharat Net have begun to consider technologies such as optic fibre networks and 4G to provide proper networks to mat...

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19 Dec 2016  |  Europe

SDN and NFV for the Next-generation WAN

An Insight into Orange Business Services Easy Go Offering

Enterprise networks are increasingly challenged by the static nature of WAN as they need to keep up with the scalability and flexibility of cloud infrastructure, ever-increasing bandwidth and enterprise mobility requirements. Leading NSPs globally are incorporating software-defined networking (SDN) and network functions virtualization (NFV) into th...

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The Consumer Communication Services Tracker 3Q16 provides detailed information for several companies in the consumer communication services market for US and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenue, net add(loss), projection, and market share.

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09 Dec 2016  |  Latin America

Big Data Telecommunications Market Evolution in Latin America

Growth Opportunities for Latin American Telcos with Big Data Bringing Benefits to Customer Service and Business Strategies

Telcos need to pursue a range of digital opportunities to compensate the decline in the traditional service revenue. Combining insights across service and network performance aligned with telco business targets is the key factor for success. Telcos are starting to recognize that fully automated real-time analytics can accelerate, optimize, and pote...

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05 Dec 2016  |  Global

Global Satellite Internet of Things (IoT) Market, Forecast to 2022

Dynamic Vertical Markets Such as Oil and Gas and Aviation Spur Adoption for Satellite IoT and Provide New Growth Opportunities for S- and L-band Servi

While only accounting for 25.5 million units globally in 2015, the satellite IoT market is expected to grow at a faster pace than any other satellite market. With a compound annual growth rate (CAGR) of 19.9%, this market will provide new growth and opportunities for mobile satellite service providers that have struggled with the stagnant developme...

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01 Dec 2016  |  North America

Leveraging the Augmented Reality Transformation

How AR will Fundamentally Change Consumer Lifestyle

This report looks at the AR market through the lens of the new transformation: how will consumers use AR in their daily lives; and how will this translate into new products and services? Business planners in every industry will find this discussion useful.

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14 Nov 2016  |  Europe

Europe’s Real-Time Cities Revisited—Survey 2016

The Quest for Commercial Sustainability of Smart City Initiatives Continues

This 2016 Real-Time Cities survey monitors the focus areas of work, state of development, roadmaps, and opportunities for ICT solutions providers. It is a parallel survey to the 2015 Frost & Sullivan iteration, gathering inputs from mostly new participants. A true Real-Time City exploits its repositories of data as they are generated, along with ...

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08 Nov 2016  |  South Asia, Middle East & North Africa

Kuwait Telecom Market

Clash of the Titans—Mobile Operators’ Price War Drives Growth

The study covers Kuwait's telecom market, examining challenges, drivers, and restraints for growth, pricing, distribution, technology, legislation, demand, and geographical trends. Growth forecasts for segments have been provided. There is also an in-depth analysis of the competitive landscape, including operators' market shares and profiles of key...

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03 Nov 2016  |  North America

North American Hosted IP Telephony and UCaaS Market

Cloud Communications Solutions Evolve to Align with an API Economy

The North American hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is approaching mass adoption in the small and medium-size business (SMB) segment and experiencing accelerated growth in the mid-market and large-enterprise segments. Businesses are undergoing profound transformation as they adopt advanc...

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