Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

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05 Dec 2016  |  Global

Global Satellite Internet of Things (IoT) Market, Forecast to 2022

Dynamic Vertical Markets Such as Oil and Gas and Aviation Spur Adoption for Satellite IoT and Provide New Growth Opportunities for S- and L-band Servi

While only accounting for 25.5 million units globally in 2015, the satellite IoT market is expected to grow at a faster pace than any other satellite market. With a compound annual growth rate (CAGR) of 19.9%, this market will provide new growth and opportunities for mobile satellite service providers that have struggled with the stagnant developme...

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01 Dec 2016  |  North America

Leveraging the Augmented Reality Transformation

How AR will Fundamentally Change Consumer Lifestyle

This report looks at the AR market through the lens of the new transformation: how will consumers use AR in their daily lives; and how will this translate into new products and services? Business planners in every industry will find this discussion useful.

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14 Nov 2016  |  Europe

Europe’s Real-Time Cities Revisited—Survey 2016

The Quest for Commercial Sustainability of Smart City Initiatives Continues

This 2016 Real-Time Cities survey monitors the focus areas of work, state of development, roadmaps, and opportunities for ICT solutions providers. It is a parallel survey to the 2015 Frost & Sullivan iteration, gathering inputs from mostly new participants. A true Real-Time City exploits its repositories of data as they are generated, along with ...

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08 Nov 2016  |  South Asia, Middle East & North Africa

Kuwait Telecom Market

Clash of the Titans—Mobile Operators’ Price War Drives Growth

The study covers Kuwait's telecom market, examining challenges, drivers, and restraints for growth, pricing, distribution, technology, legislation, demand, and geographical trends. Growth forecasts for segments have been provided. There is also an in-depth analysis of the competitive landscape, including operators' market shares and profiles of key...

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03 Nov 2016  |  North America

North American Hosted IP Telephony and UCaaS Market

Cloud Communications Solutions Evolve to Align with an API Economy

The North American hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is approaching mass adoption in the small and medium-size business (SMB) segment and experiencing accelerated growth in the mid-market and large-enterprise segments. Businesses are undergoing profound transformation as they adopt advanc...

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26 Oct 2016  |  Latin America

Colombian Total Telecommunications Services Market, Forecast to 2021

Market Consolidation Augments Converged Fixed-Mobile Offers and both IPTV and M2M Services Promise Double-Digit Growth

Colombia’s total revenue from the telecommunications services market reached $9.1 billion in 2015 and is expected to top 11.5 billion by 2021 driven by TV and video services, mobile connectivity demand, bundled offerings, network upgrades and expansion as well as recovery of purchasing power. Market activity in 2016 shows continued growth in Colo...

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14 Oct 2016  |  North America

2016 North American Mobile Enterprise Applications

Opportunities within Enterprises

The overall research objective was to measure the current use and future decision-making behavior toward mobile enterprise applications, including some specific focus on mobile asset tracking (MAT), mobile sales force automation (MSFA), mobile workforce management (MWM), and mobile supply chain management (MSCM) software solutions. Interest in mobi...

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13 Oct 2016  |  Latin America

Telecommunications Market's Digital Transformation and Evolution

Technologies to Improve Time-to-Market and Customer Experience, Providing Growth Opportunities for Latin American Telcos

The advancement of direct and indirect competition in the telecommunications market has impacted revenue growth rates and the profitability margin of traditional operators worldwide. Telcos must therefore reinvent their business models in order to meet the demands of different end users and diversify their revenue streams by verticals. This resear...

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06 Oct 2016  |  Global

Navigating Digital Transformation in Manufacturing

A Customer Perspective

This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

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05 Oct 2016  |  Global

Navigating Digital Transformation in Education

A Customer Perspective

This study is derived from a survey of IT decision makers in the United States (some with global reach) across multiple industries. It provides insightful information on what drives investment in unified communications, the IT-related challenges organizations face today, communications infrastructure trends, the impact IT has on the future of the w...

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