Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

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15 Feb 2018  |  North America

Q4 2017 North American Mobile Trackers

Continued Growth of Smartphones, Unlimited Data Plans, Mobile Data Traffic and High Speed Wireless Content Services

The North American mobile communications industry is defined by high-speed broadband services, continued penetration of advanced mobile devices, encouraging developments in cellular machine-to-machine (M2M) and Internet of Things (IoT) market, and resurgence of unlimited mobile plans. The attached tracker presents mobile communication metrics for t...

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As new technologies enter the market, consumers are increasingly willing to consider a connected home as a possible living environment. This report examines the state of the connected home market, illuminates some of the barriers to growth, and considers some of the companies that are delivering solutions to transcend those barriers. The discussion...

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The Consumer Communication Services Tracker provides quarterly detailed information for the leading companies in the consumer communication services market for US and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenue, net add(loss), projection, and market share for the Broadband, Video, Voice...

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07 Nov 2017  |  Latin America

Brazil’s Total Telecommunications Services Market and the Impact of Mega Trends Outlook, Forecast to 2022

Non-voice Services, Especially Mobile Data and VAS, will Drive Market Growth

This Frost & Sullivan research service entitled Analysis of the Brazil’s Total Telecommunications Services Market and the Impact of Mega Trends Outlook provides market sizing and forecasts by segment and technology, both in terms of lines and revenue, as well as market share figures. In this research, Frost & Sullivan's expert analysts thoroughly...

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25 Oct 2017  |  North America

Analysis of the Software-Defined WAN Market, 2017

The SD-WAN market has emerged out of the early adopter stage and entered the growth stage of the product lifecycle. Key factors driving market adoption include: cost savings from efficient usage of private and public networks, ability to optimize hybrid cloud connectivity, and application-aware routing. Below is a summary of key research findings o...

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18 Oct 2017  |  North America

2017 Consumer Communication Services Bundle Tracker

Are Broadband Bundles Enough?

Stratecast’s 2017 Bundle Tracker apprises the reader of the competitive landscape of leading service providers—which offer home phone, broadband, video and wireless services—in the consumer communication services market; and explores how consumers gauge consumer bundles based on survey results from Stratecast’s 2017 consumer communication s...

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15 Sep 2017  |  Global

Reframing Smart Technology for the Smart City

Smart Technologies Create a Platform for Smart City Vertical Applications

Frost & Sullivan considers smart technology in the context of smart cities as espousing most elements of broader ICT definitions—hardware, software, and services. Put another way, smart technology serves as the connective tissue that binds the individual components, including home, office, mobile phone, and car, on a single, access-agnostic techn...

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22 Aug 2017  |  North America

Q2 2017 North American Mobile Trackers

Continued Growth of Smartphones, Unlimited Data Plans, Mobile Data Traffic and High Speed Wireless Content Services

The attached tracker presents mobile communication metrics for tier-I mobile operators in the United States and Canadian mobile communications market. The study also supplies statistics on mobile subscribers, connected devices, equipment revenue, and service and data revenue, which also include the average voice and data revenue per user. Data for ...

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08 Aug 2017  |  North America

US Digital Consumer and Home Automation Market Transformation, Forecast to 2023

Growth Opportunities in Digital Consumer and Home Automation with Evolving End-user and Competitive Dynamics

The digital consumer concept continues to evolve as new products, services, and solutions make their way to the home. At present, the notion of a digital consumer largely revolves around individuals that leverage the Internet for productivity, entertainment, and communication. Going forward, however, consumers are expected to leverage the power of ...

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Since 2009, Stratecast has conducted an annual North American Consumer Communication Services (CCS) Survey. This survey is designed to understand consumer perceptions on landline phone, wireless/cellular phone, Internet access and subscription video services. As well as, identify consumers’ use of technologies such as over-the-top (OTT) and Inter...

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