Communications Services
The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.
Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:
- Triple, Quad and Quint Play services
- Operator and Network Provider Strategies
- Technology Vendor Strategies
- Regulatory Developments
- Convergence with new technologies (cloud, mobile money)
We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.
-
31 Dec 2025  |  Global  |  Market Research
Global SD-WAN Vendor Infrastructure, 2025
AI and Multicloud Adoption is Accelerating the Growth Potential of SD-WAN
The global SD-WAN infrastructure market continues to demonstrate strong growth dynamics, surpassing $6.57 billion in 2024 with a year-over-year increase of 28.1%. Looking ahead, the market is projected to grow at a 15.1% CAGR through 2029, driven by accelerated digital transformation, increasingly complex network environments, and a surge in cloud-...
$2,450.00 -
24 Dec 2025  |  Europe  |  Market Research
Managed SD-WAN Services, Europe, 2025
The Convergence of Networking and Security is Unlocking the Future Growth Potential of SD-WAN
The European managed SD-WAN services market is projected to surpass $1.49 billion in 2025, reflecting an 18.3% year-over-year growth. This sustained growth is driven by accelerated digital transformation, increasingly complex network environments, and the surge in cloud-generated traffic. These dynamics underscore SD-WAN’s strategic role in enablin...
$2,450.00 -
18 Nov 2025  |  North America  |  Market Research
North American Managed SD-WAN Market Forecast, 2025–2029
Still Climbing: SD-WAN’s Steady Rise as Part of the Digital Transformation
Frost & Sullivan’s latest analysis of the managed SD-WAN market highlights a dynamic and steadily growing landscape. Managed SD-WAN encompasses both the software-defined network overlay and the diverse underlay technologies, such as internet, wireless, and broadband, which support enterprise connectivity. The market is forecast to grow robustly, wi...
$4,950.00 -
28 Oct 2025  |  Global  |  Market Research
Carrier Managed Network Services Forecast, Global, 2025–2030
Increasing Network Management Complexity Emphasizes the Need to Partner with a Managed Network Service Provider
In this study, Frost & Sullivan focuses on leading global carriers that provide managed network services (MNS). Carrier MNS providers are primarily analyzed on their ability to offer MNS globally, based on their network footprint and the range of network services they provide and manage, including network access services (dedicated internet access,...
$2,450.00 -
04 Sep 2025  |  North America  |  Market Research
North American Retail and Wholesale Ethernet Market Forecast, 2025
The Adoption of Advanced Technologies is Negatively Impacting this Mature Market
In this study, Frost & Sullivan focuses on leading service providers that provide comprehensive Ethernet services (retail and wholesale) offerings in North America. The North American Ethernet services market continues to experience negative revenue growth rates, primarily due to price compression, market maturity, and the increasing adoption of SD...
$2,450.00 -
29 Aug 2025  |  Global  |  Market Research
The CPaaS Revolution: APIs, AI, and the New Era of Communication
AI-Powered Innovation Creates Differentiation and Boosts Value Propositions
Frost & Sullivan’s 2025 IT decision-maker (ITDM) survey was conducted to gain insights into the following end-user organizations’ priorities: - Current communications and collaboration technology adoption rates and future adoption plans. - Demand for communications platform as a service (CPaaS) and programmable communications functionality throug...
$4,950.00 -
04 Jun 2025  |  Global  |  Market Research
Strategic Insights—Intelligent Network Automation
Integrated AI Automates and Transforms Network Functions
Intelligent network automation is transforming the enterprise network infrastructure and how networks are managed and optimized. Network services industry participants are developing and integrating AI technologies to automate various network operation processes and tasks. Network operation and management are complex, and automated network function...
$2,450.00 -
15 May 2025  |  North America  |  Market Research
Dedicated Internet Access (DIA) Services, North America, 2024
Adoption of SD-WAN and Demand for High-speed Connectivity Drive DIA Services' Growth Potential
This report by Frost & Sullivan provides a comprehensive analysis of the North America Dedicated Internet Access (DIA) services market. Utilizing primary research interviews with leading service providers and secondary research from published materials, the study offers detailed revenue estimates and forecasts. The North America DIA market, current...
$2,450.00 -
13 Feb 2025  |  Global  |  Market Research
Growth Opportunities in Global Enterprise Network Services, 2024-2028
Network Services are Experiencing Transformation
The global enterprise network services market has experienced modest contraction in recent years with this capital-intensive and mature market. Key macroeconomic factors, including elevated interest rates and persistent inflation, have exerted downward pressure on market dynamics. In addition, price compression in network services has intensified a...
$2,450.00