Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 30 Dec 2025  |  North America  |  Frost Radar

    Frost Radar™: Wavelength Services in North America, 2025

    A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

    The North American wavelength services market is in the mature stage of the product life cycle. In recent years, the request for wavelength services has snowballed, driven by exponential demand for high bandwidth from wholesale and retail customers looking to accelerate their digital transformation initiatives, the adoption of AI-enabled applicatio...

    $4,950.00
  2. 18 Nov 2025  |  North America  |  Market Research

    North American Managed SD-WAN Market Forecast, 2025–2029

    Still Climbing: SD-WAN’s Steady Rise as Part of the Digital Transformation

    Frost & Sullivan’s latest analysis of the managed SD-WAN market highlights a dynamic and steadily growing landscape. Managed SD-WAN encompasses both the software-defined network overlay and the diverse underlay technologies, such as internet, wireless, and broadband, which support enterprise connectivity. The market is forecast to grow robustly, wi...

    $4,950.00
  3. 09 Oct 2025  |  North America  |  Frost Radar

    Frost Radar™: Managed SD-WAN in North America, 2025

    A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

    Software-defined wide area networking (SD-WAN) is rapidly evolving into a strategic enabler of secure, agile, and cloud-centric enterprise operations. As complexity grows, demand for managed SD-WAN services is surging, helping organizations streamline deployment and maximize value. Frost & Sullivan’s 2024 Global Network Survey reveals North America...

    $4,950.00
  4. 04 Sep 2025  |  North America  |  Market Research

    North American Retail and Wholesale Ethernet Market Forecast, 2025

    The Adoption of Advanced Technologies is Negatively Impacting this Mature Market

    In this study, Frost & Sullivan focuses on leading service providers that provide comprehensive Ethernet services (retail and wholesale) offerings in North America. The North American Ethernet services market continues to experience negative revenue growth rates, primarily due to price compression, market maturity, and the increasing adoption of SD...

    $2,450.00
  5. 15 May 2025  |  North America  |  Market Research

    Dedicated Internet Access (DIA) Services, North America, 2024

    Adoption of SD-WAN and Demand for High-speed Connectivity Drive DIA Services' Growth Potential

    This report by Frost & Sullivan provides a comprehensive analysis of the North America Dedicated Internet Access (DIA) services market. Utilizing primary research interviews with leading service providers and secondary research from published materials, the study offers detailed revenue estimates and forecasts. The North America DIA market, current...

    $2,450.00

    Special Price $2,205.00 save 10 %

  6. 09 Apr 2025  |  North America  |  Tracker

    North American Wavelength Services Forecast, 2025

    Enterprises' Adoption of Advanced Technologies is Driving the Demand for Wavelength Services and Creating Future Growth Opportunities

    This study examines the North American wavelength services market from 2023 to 2028, which will continue to witness a single-digit growth rate throughout the forecast period, driven by exponential bandwidth demand from wholesale and retail customers. The study covers revenue forecasts, revenue split by retail and wholesale, revenue split by transpo...

    $4,950.00

    Special Price $4,455.00 save 10 %

  7. 20 Mar 2025  |  North America  |  

    Frost Radar™: Carrier Ethernet Services in North America, 2025

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    This analysis benchmarks seven leading providers of carrier Ethernet services in North America. The market is in a mature stage of the product life cycle. Negative Ethernet revenue growth rates are primarily due to price compression, market maturity, and increased usage of multiple underlay technologies with SD-WAN. Service providers interviewed fo...

    $4,950.00

    Special Price $4,455.00 save 10 %