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Preparing Facility Management Participants for Success After a Pandemic
03-Jul-2020
Global
Market Research
MF8D-01-00-00-00
EN01194-GL-MT_24499
The global Facility Management (FM) market is going through a major transformation driven by technology innovation, new business models, emerging value propositions, competitive disruption, and creative new service offerings. In many parts of the world, FM services are commoditising and there is a need for innovation and new value propositions if suppliers are to avoid the cost trap.
The future of FM is technology enabled and Coronavirus 2019 (COVID-19) will accelerate the use of digital technology. The Internet of Things (IoT), Big Data, and advanced connectivity will drive efficiency for both service suppliers and clients. Meanwhile, the global FM market will see a significant drop in revenues in 2020 as a result of the impact of COVID-19. The market will return to growth in 2021 but will not retrace back to the 2019 levels until early 2022.
To recover and grow in the wake of the COVID-19 pandemic, companies will need to segment growth opportunities into the Respond (short-term), Reset (mid-term) and Rebound (long-term) phases. This visionary study identifies the 15 most significant opportunities for growth across the short-, mid- and long-term future as the market recovers and redefines itself after the pandemic.
This study also presents the growth outlook for the market until 2025 (benchmarked against pre-COVID forecasts) and analyses the future of competition, customer segments, service integration strategies, competitive trends, the impact of technology, the future of the workplace, and the market outlook for major regions, namely North America (NA), Europe, Asia, and Rest of the World (RoW).
In such a big and mature industry, organic growth is hard to find; therefore, companies need to innovate if they are to keep growing and remain profitable. The market will continue to move quickly towards service integration, and sophisticated advisory services focussed on business productivity and merger and acquisition (M&A) activity will continue apace. This shift from cost focus to total client advisory services, outcome selling, and value creation will underpin the key transformations in the FM market in the next 6 years.
Post-COVID-19 innovation must focus on the digitalisation of buildings, workplace optimisation, providing healthy and safe buildings, new customer-centric business models, user experience, and holistic productivity solutions. There will be an increased need to focus on organisational resilience, sustainability, and augmented operations.
Author: John Raspin
Why Is It Increasingly Difficult to Grow?
The Strategic Imperative 8™
The Impact of the Top Three Strategic Imperatives on the Global FM Industry
Growth Opportunities Fuel the Growth Pipeline Engine™
CEO’s 360 Degree Perspective
Global FM Market in Numbers
Impact of COVID-19 on Market Growth Outlook
Respond, Reset, and Rebound from COVID-19
Top Growth Opportunities in FM
Top Predictions for the Global FM Market
Key Conclusions
Market Definitions
Market Definitions (continued)
Market Definitions (continued)
Market Definitions (continued)
Market Definitions (continued)
Market Segmentation
Geographic Scope
Key Questions this Study will Answer
Summary of Global Pre-COVID-19 Growth Outlook
Top 5 FM Developments
Future FM Trends
Pre-COVID Revenue Forecast—Global FM Market
Pre-COVID Revenue Forecast by Region
Revenue Forecast by Region
Key Competitors in the Global FM Market
Global FM Market Roadmap
Top Transformational Trends in FM
COVID-19 Impact on World GDP Growth
COVID-19 Impact on Key Regions and Countries
Impact on Key Industries
10 Actions a CEO’s Growth Team Should Take Now
COVID-19—Areas of Impact on the Global FM Market
COVID-19—Challenges to be Overcome
COVID-19—Disruption to the Global FM Market
COVID-19—Main Areas of Impact
COVID-19—Impacts and Risks by Service Type
COVID-19—Impacts and Risks by Customer Segment
Respond Phase—Short-term Opportunities
Reset Phase—Medium-term Opportunities
Rebound Phase—Long-term Opportunities
Summary of Global Post-COVID-19 Growth Outlook
Key Growth Metrics
Growth Drivers for the Global FM Market
Growth Restraints for the Global FM Market
Impact of COVID-19 on Revenue Forecasts
Post-COVID Revenue Forecast—Global FM Market
Post-COVID Revenue Forecast—by Region
Post-COVID Revenue Forecast—by Region (continued)
Revenue Forecast by Region
The Global FM Market Universe
The Global FM Market by Customer Segment
The Global FM Market by Customer Segment (continued)
The Global FM Market by Service Type
The Global FM Market by Service Type (continued)
Revenue Forecast—North America
Revenue Forecast—Europe
Revenue Forecast—Asia
Revenue Forecast—Rest-of-World
Competitive Outlook for FM
FM Service Provider Landscape
Competitive Environment
Competitor Growth Analysis
Strategic Focus of FM Suppliers
Competitive Convergence
Partnering and Collaborating—The Start-Up and Emerging Companies Ecosystem
Partnering and Collaborating—The Start-Up and Emerging Companies Ecosystem (continued)
Companies to Action
Companies to Action (continued)
Companies to Action (continued)
Companies to Action (continued)
Growth Opportunity 1: Productive Remote Workforce
Growth Opportunity 1: Productive Remote Workforce (continued)
Growth Opportunity 2: PPE for Workers
Growth Opportunity 2: PPE for Workers (continued)
Growth Opportunity 3: Back to Work (Re-entry)
Growth Opportunity 3: Back to Work (Re-entry) (continued)
Growth Opportunity 4: Critical Customer Sectors
Growth Opportunity 4: Critical Customer Sectors (continued)
Growth Opportunity 5: Switching On
Growth Opportunity 5: Switching On (continued)
Growth Opportunity 1: Organisational Resilience
Growth Opportunity 1: Organisational Resilience (continued)
Growth Opportunity 2: Sustainability
Growth Opportunity 2: Sustainability (continued)
Growth Opportunity 3: Healthy & Safe Buildings
Growth Opportunity 3: Healthy & Safe Buildings (continued)
Growth Opportunity 4: Augmented Operations
Growth Opportunity 4: Augmented Operations (continued)
Growth Opportunity 5: Contactless Services
Growth Opportunity 5: Contactless Services (continued)
Growth Opportunity 1: Workplace Optimisation & WCM
Growth Opportunity 1: Workplace Optimisation & WCM (continued)
Growth Opportunity 2: Energy Management
Growth Opportunity 2: Energy Management (continued)
Growth Opportunity 3: Data Analytics
Growth Opportunity 3: Data Analytics (continued)
Growth Opportunity 4: Technical (Hard) Services
Growth Opportunity 4: Technical (Hard) Services (continued)
Growth Opportunity 5: Service Integration
Growth Opportunity 5: Service Integration (continued)
Abbreviations and Acronyms Used
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| Deliverable Type | Market Research |
|---|---|
| No Index | No |
| Podcast | No |
| Predecessor | MEB7 |
| Author | John Raspin |
| Industries | Environment |
| WIP Number | MF8D-01-00-00-00 |
| Is Prebook | No |
| GPS Codes | 9343-A4 |
Growth Opportunities in the Global Facility Management Market, Forecast to 2025
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