Fintech

The global experience with COVID-19 gave financial services companies a unique opportunity to refocus and rebuild the trust of their customers, ultimately leading to their loyalty. Banking is now embedded in the customers’ lifestyle; and as part of banks' continued digital transformation, they can serve their customers through multiple channels and technologies. The use of technology to automate processes removes internal obstacles and creates a seamless customer experience. Key to this automation is advances like AI, data analytics, and systems that can react quickly to the market.

The acceleration of work-from-home culture and convergence of technology with financial services (Fintech) aligns with Frost & Sullivan's own breadth and depth of expertise. Frost & Sullivan tracks the digital transformation of financial services companies and fintech disruptors. The Fintech industry is extensive. It is comprised of multiple subsectors; each of which have trends specific to them, and to each global region. Having a 360-degree view of emerging technologies, the global financial services industry, and regional expertise creates a unique perspective that is valuable to our research and advisory for clients.

The Fintech subsectors we cover include:

• Verticals: Digital Banking, Insurtech, Wealthtech

• Enablers: Cloud, Data and Analytics, Blockchain, Artificial Intelligence (AI), Machine Learning (ML), and Internet of Things (IoT)

• Services: Lending Platforms, Regtech, Paytech

  1. 14 Oct 2021  |  Asia Pacific  |  Market Research

    Southeast Asian Contactless Payment Growth Opportunities, Forecast to 2026

    Convenience and Safety Considerations During the Pandemic Drive Use

    The proliferation of COVID-19 has factored into the growth of contactless payments (made through a mobile device, wearable, or physical or virtual card, with the payee’s device or a merchant’s terminal initiating the transaction) in Southeast Asia. Customers want a safe and convenient way to do face-to-face transactions. Regulations and other g...

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  2. 05 Aug 2021  |  North America  |  Market Research

    Global Cross-border Payments and Remittance Services Growth Opportunities

    Future Growth Potential to be Accelerated by Digital Transformation in Distribution Channel and Settlement

    Cross-border payments and remittance transaction, even if essential, appear as a commodity for most customers; as a result, the fee structure has to be lowered to not appear as a pain point during the transaction, especially for the digital channel. Moreover, the rapid growth of mobile penetration across the world can be attributed to the growth of...

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  3. 30 Apr 2021  |  Asia Pacific  |  Market Research

    Digitalization and Data Analytics are Driving Asia-Pacific Cross-border and Remittance Service Market Growth

    The Need for Faster Payment Services and Lower Transaction Fees Creates New Growth Opportunities

    2020 was marked by pervasive disruption, caused by the COVID-19 pandemic, which created growth opportunities for cross-border and remittance service providers. The market witnessed a rise in digital adoption rates (15% YoY growth rate in 2020). Rapidly advancing technologies, evolving customer expectations, and a changing regulatory landscape are d...

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  4. 19 Dec 2019  |  Asia Pacific  |  Market Research

    The Application of Blockchain in Southeast Asian Countries, Forecast to 2023

    Blockchain Market is Projected to Grow at a CAGR of 81% Globally from 2018 to 2023

    Blockchain, which is a decentralized digital database, supports participants when they confirm their transactions without the need for a central authority to approve/accept the transaction. Although this technology has been recognized mainly by digital currencies such as Bitcoin and other cryptocurrencies, it has several other applications in diffe...

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  5. 18 Dec 2019  |  Asia Pacific  |  Market Research

    The Malaysian FinTech Landscape, 2019

    The Malaysian Banking Industry is on the Brink of Technological Disruption

    This study covers the reaction of traditional banks and other financial service companies, the Malaysian regulators and supporting organisations to the new-generation trend of FinTech and explores FinTech start-ups active in the Malaysian market. A regulator holds the key to growing markets; this is true of FinTech in Malaysia. We have captured ke...

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  6. 06 Nov 2019  |  North America  |  Megatrends

    Future of Mexico—Global Hub for Innovation and Investment, Forecast to 2025

    The Social, Technological, and Economic Factors Influencing a Culture of Innovation and Investment

    Mexico’s demographic favorability through the next decade, its focus on education to fully capitalize the growing working and escalating digital accessibility, and its growing start-up business support mechanisms advocates the expanding Mexico’s culture of innovation. Though Mexico spend less than 1% of GDP in research and development compared ...

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  7. 28 Aug 2019  |  Asia Pacific  |  Market Research

    The Malaysian InsurTech Landscape, 2019

    Insurtech Players Spur Growth in the Malaysian Insurance Industry

    This study covers the reaction of traditional insurance companies, the Malaysian government and supporting organisations to the new-generation trend of InsurTech and explores InsurTech start-ups active in the Malaysian market. The Malaysian insurance industry has been showing good growth since its inception as Bank Negara Malaysia (BNM; the centra...

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  8. 07 Jun 2019  |  Global  |  Market Research

    Smart Home Insurance—Role of Emerging Technologies, 2019

    New Business Models and Enhanced Customer Engagement Critical for Insurers to Retain Relevance and Competitiveness

    Consumers' interest in connected devices has been one of the significant drivers of innovation in the sector. Over the years, as the cost of sensors declined, the number of IoT-enabled devices has increased steadily and they have become more affordable and viable. However, consumers continue to be wary about data privacy and sharing. The applicati...

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