Information Technology

The global Information Technology industry is navigating a period of transformative change. The development of cloud computing solutions, advancements in artificial intelligence, and the increasing focus on cybersecurity are rapidly altering the industry landscape. To remain competitive and take advantage of new opportunities, businesses need access to up-to-date market research and insights.

Frost & Sullivan delivers comprehensive market research reports for the Information Technology sector, featuring detailed market forecasts, industry trend analyses, competitive benchmarks, and future growth opportunity assessments. Our reports are crafted by leading industry analysts using a robust methodology that combines both primary and secondary data sources....

Key Topics Covered:

Emerging Technologies:

  • Generative AI (GenAI) for IoT: Integration of AI with the Internet of Things (IoT) for predictive maintenance, automation, data analytics, and smart solutions.
  • Metaverse in Asia: Growth of the Metaverse and virtual reality technology in the Asian market.
  • Blockchain Technology: Market trends, adoption, roadmap, and innovations in blockchain technology.
  • Edge Data Centers: Growth opportunities in edge computing and decentralized data processing.
  • Custom Silicon in Public Cloud: Impact of AI and machine learning on chip design for cloud computing.
  • IoT Start-up Tracker: Focus on digital healthcare services offered by startups.

Cloud Computing:

  • Global Data Center Services & The State of the Cloud (Europe & Asia-Pacific): Market growth, trends, infrastructure, providers, and security aspects of cloud computing in these regions.
  • Maximizing Business Success with Cloud Solutions (Latin America): Utilizing cloud computing, AI, and data for business growth in Latin America.
  • North American Data Center Colocation Services: Growth trends, market size, and leasing options for colocation services in North America.

Customer Experience (CX):

  • Global CX Outsourcing Services: Trends, strategies, and solutions for outsourcing customer experience services.
  • CX Growth Opportunities in Healthcare & Retail: Improving customer experience in healthcare and retail industries.
  • Customer Experience Management: Growth opportunities in CX management services globally, in Latin America, and Asia-Pacific.
  • Growth Opportunities in CX Transformation: Strategies and opportunities for transforming customer experience across various sectors.
  • Important Foundational Lessons for Improving Customer Experience: Key learnings and best practices for enhancing customer experience.

Data & Security:

  • Cyberthreats & Data Protection: Impact of cyber threats on data protection industry growth.
  • The Current State of the Internet of Things: Evolution, fragmentation, and integration strategies for the IoT landscape.

Other:

  • Advancements in Contact Center Workforce Optimization: Trends in workforce optimization tools, AI integration, automation, and software innovations for contact centers.
  • AI: Global Megatrends and Ecosystem Growth Opportunities: Overall trends and growth opportunities in the global AI ecosystem.

Additional Observations:

  • Industry Focus: Many reports cater to specific industries, like healthcare, retail, and contact centers, highlighting the need for tailored CX strategies and technology adoption.
  • Regional Focus: Reports on cloud computing, data centers, and CX management services often have a regional focus (Europe, Latin America, Asia-Pacific, North America), indicating the importance of understanding market nuances in different parts of the world.
  • Convergence of Technologies: Several topics showcase the increasing integration of technologies like AI, cloud computing, and data analytics to drive business growth and improve customer experience.
  • Security & Privacy Concerns: The focus on data protection alongside data-driven growth opportunities emphasizes the growing need for robust cybersecurity solutions.

Potential Areas for Further Exploration:

  • Impact on Specific Jobs: How will these advancements impact specific jobs within different industries (e.g., retail contact centers, data centers)?

Sustainability Considerations: Are there any sustainability concerns associated with the development and deployment of these technologies (e.g., data center energy consumption)

For further information on Frost & Sullivan’s research or to speak to one of our team of growth experts about your company’s future growth needs please contact us.

  1. 27 Oct 2020  |  Asia Pacific  |  Frost Radar

    Frost Radar™: Asia-Pacific Web Security Market, 2020

    A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

    Web security is an integral component of an enterprises security posture to detect and filter out malicious or unwanted web content seeking access to the network. The web security market is still in the growth phase in the Asia-Pacific region, with double-digit annual revenue growth common. For the most part, the market is hardware-driven, with mo...

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  2. 23 Oct 2020  |  North America  |  Market Research

    Managed and Professional Security Services Market in the Americas, Forecast to 2024

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    The volume, sophistication, and diversity of cyber threats are an unrelenting problem for companies’ internal information security teams. Outsourcing to manage and secure IT environments has become a cost-effective option for those with outdated or otherwise inadequate cybersecurity practices. Competition and pricing pressure will intensify ove...

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  3. 24 Sep 2020  |  Europe  |  Frost Radar

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  4. 22 Sep 2020  |  Europe  |  Market Research

    European Digital Risk Protection (DRP) Market, Forecast to 2024

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  5. 16 Sep 2020  |  Asia Pacific  |  Market Research

    Integration of Capabilities Transforming the Asia-Pacific Network Security Market, 2020

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  6. 01 Sep 2020  |  Global  |  Market Research

    Assessment of the Global Threat Intelligence Platforms Market, Forecast to 2022

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  7. 17 Aug 2020  |  North America  |  Frost Radar

    Frost Radar™: Global Threat Intelligence Platform Market, 2020

    Benchmarking Future Growth Potential

    The growing media attention to cyberattacks and data breaches contributes to raising awareness of cybercrime along with the financial and reputational losses that it causes. Besides, the increasing complexity of cyberattacks highlights the necessity of adopting a proactive, threat intelligence-driven approach to cybersecurity. To secure a modern en...

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  8. 14 Aug 2020  |  Asia Pacific  |  Market Research

    Asia-Pacific Network Security Market Q1 2020 Tracker

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    The APAC network security market saw a decline of 7.2% in Q1 2020 due to the COVID-19 crisis. China was the first country to be hit by the current pandemic, and the country implemented lockdown measures in several main cities in Q1 2020. Hence, the market suffered a strong decline of 27.9% in the first quarter. Overall, only the SSL VPN segment exp...

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  9. 22 Jul 2020  |  Europe  |  Market Research

    Analysis of the European Endpoint Security Market, Forecast to 2024

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    Data breaches are inevitable across every enterprise, and endpoints continue to be a popular vector of cyberattacks. In response, endpoint security tools have evolved from signature-based antivirus to advanced solutions. Endpoint security products include host-based software products that secure computing devices, including laptops, desktops, ne...

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  10. 21 Jul 2020  |  Asia Pacific  |  Market Research

    5G and its Cybersecurity Implications for Enterprises

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