Information Technology Market Research Reports

The global Information Technology industry is navigating a period of transformative change. The development of cloud computing solutions, advancements in artificial intelligence, and the increasing focus on cybersecurity are rapidly altering the industry landscape. To remain competitive and take advantage of new opportunities, businesses need access to up-to-date market research and insights.

Frost & Sullivan delivers comprehensive market research reports for the Information Technology sector, featuring detailed market forecasts, industry trend analyses, competitive benchmarks, and future growth opportunity assessments. Our reports are crafted by leading industry analysts using a robust methodology that combines both primary and secondary data sources....

Key Topics Covered:

Emerging Technologies:

  • Generative AI (GenAI) for IoT: Integration of AI with the Internet of Things (IoT) for predictive maintenance, automation, data analytics, and smart solutions.
  • Metaverse in Asia: Growth of the Metaverse and virtual reality technology in the Asian market.
  • Blockchain Technology: Market trends, adoption, roadmap, and innovations in blockchain technology.
  • Edge Data Centers: Growth opportunities in edge computing and decentralized data processing.
  • Custom Silicon in Public Cloud: Impact of AI and machine learning on chip design for cloud computing.
  • IoT Start-up Tracker: Focus on digital healthcare services offered by startups.

Cloud Computing:

  • Global Data Center Services & The State of the Cloud (Europe & Asia-Pacific): Market growth, trends, infrastructure, providers, and security aspects of cloud computing in these regions.
  • Maximizing Business Success with Cloud Solutions (Latin America): Utilizing cloud computing, AI, and data for business growth in Latin America.
  • North American Data Center Colocation Services: Growth trends, market size, and leasing options for colocation services in North America.

Customer Experience (CX):

  • Global CX Outsourcing Services: Trends, strategies, and solutions for outsourcing customer experience services.
  • CX Growth Opportunities in Healthcare & Retail: Improving customer experience in healthcare and retail industries.
  • Customer Experience Management: Growth opportunities in CX management services globally, in Latin America, and Asia-Pacific.
  • Growth Opportunities in CX Transformation: Strategies and opportunities for transforming customer experience across various sectors.
  • Important Foundational Lessons for Improving Customer Experience: Key learnings and best practices for enhancing customer experience.

Data & Security:

  • Cyberthreats & Data Protection: Impact of cyber threats on data protection industry growth.
  • The Current State of the Internet of Things: Evolution, fragmentation, and integration strategies for the IoT landscape.

Other:

  • Advancements in Contact Center Workforce Optimization: Trends in workforce optimization tools, AI integration, automation, and software innovations for contact centers.
  • AI: Global Megatrends and Ecosystem Growth Opportunities: Overall trends and growth opportunities in the global AI ecosystem.

Additional Observations:

  • Industry Focus: Many reports cater to specific industries, like healthcare, retail, and contact centers, highlighting the need for tailored CX strategies and technology adoption.
  • Regional Focus: Reports on cloud computing, data centers, and CX management services often have a regional focus (Europe, Latin America, Asia-Pacific, North America), indicating the importance of understanding market nuances in different parts of the world.
  • Convergence of Technologies: Several topics showcase the increasing integration of technologies like AI, cloud computing, and data analytics to drive business growth and improve customer experience.
  • Security & Privacy Concerns: The focus on data protection alongside data-driven growth opportunities emphasizes the growing need for robust cybersecurity solutions.

Potential Areas for Further Exploration:

  • Impact on Specific Jobs: How will these advancements impact specific jobs within different industries (e.g., retail contact centers, data centers)?

Sustainability Considerations: Are there any sustainability concerns associated with the development and deployment of these technologies (e.g., data center energy consumption)

For further information on Frost & Sullivan’s research or to speak to one of our team of growth experts about your company’s future growth needs please contact us.

  1. 18 Dec 2013  |  North America  |  Market Research

    Analysis of the Global Web and Email Content Security Market

    Market Consolidation Looms

    Organizations face the complexity of mitigating quickly evolving malware, maintaining productivity, and meeting compliance. Web and e-mail content security are security software platforms that address this need by serving serve the primary functions: (1) protect against Web-based malware and targeted cyber-attack, (2) prevent access to inappropri...

    $4,950.00
  2. 10 Dec 2013  |  North America  |  Market Research

    Global Managed Security Services Market

    Regulatory Compliance and Advanced Threat Protection Induce Organizations to Outsource Security

    The global managed security services market continues to grow at double-digit rates. An increasingly complex and voluminous threat environment, ever-changing regulatory compliance frameworks, and the lack of internal expertise have incentivized organizations to consider engagements with a managed security service provider. In this research service,...

    $4,950.00
  3. 28 Nov 2013  |  Asia Pacific  |  Market Research

    Analysis of Asia-Pacific Managed Security Services (MSS) Market, 2012

    Growing Demand for Professional Security Services Drives the Market

    The Asia-Pacific managed security services (MSS) market continued to gain greater momentum in 2012. A growing number of enterprises were looking at the professional security services to protect their network infrastructure. Getting more mature about IT security and becoming aware of the benefits of security services models in gaining operational fl...

    $16,000.00
  4. 28 Oct 2013  |  Asia Pacific  |  Market Research

    Asia-Pacific Secure Content Management Market CY2012

    Stable Growth is Anticipated in the email and Web Security Segments

    The Asia-Pacific Secure Content Management (SCM) market continued to perform well during 2012, posting a healthy YoY growth of 13.7 percent, despite economic uncertainties posting negative impact on regional enterprises. The spending sentiment on email and Web security technologies remained high across enterprises, and it is set to continue in the ...

    $17,500.00
  5. 25 Oct 2013  |  North America  |  Market Research

    Analysis of the North America Managed Security Services Market

    Positioned for Growth in a Time of Uncertainty

    Managed Security Service Providers (MSSPs) monitor clients' IT infrastructure from the vendors' security operating centers (SOCs) to respond to anomalies and threats to data and communications. Customers are attracted to MSSPs because the MSSP maintains a deeper expertise in security and the outsourcing of non-core business functions increases orga...

    $4,950.00
  6. 03 Oct 2013  |  Asia Pacific  |  Market Research

    Analyst Views on Check Point Experience (CPX) 2013, Sydney

    Opportunities and Challenges for Check Point in the Security Market

    Check Point Software Technologies held its annual Check Point Experience 2013 Summit in Sydney, Australia on the 6th and 7th of August, 2013. By announcing a slew of security solutions and services, Check Point continued to show its strong ambition in leading the security market. It is believed the vendor is able to tap some new segments in the sec...

    $1,500.00
  7. 06 Sep 2013  |  South Asia, Middle East & North Africa  |  Market Research

    State of Cloud Computing Security in the UAE

    IT Spending Habits and Future Outlook of Cloud Customers in the UAE

    This study provides an overview of the cloud security market in the UAE. Besides the cloud security market, it also assesses the cloud market in general. The study looks at the main challenges, drivers and restraints for this market. It estimates market size and growth rate and provides overviews of key market participants. The key strength of the ...

    $6,950.00
  8. 05 Jun 2013  |  North America  |  Market Research

    Analysis of the Global Network Access Control Market

    Enterprise Bring-Your-Own-Device Strategies Stimulate NAC Adoption

    The NAC market is emerging from a period of customer disillusionment that has limited growth and forced many vendors out of the market. However, the market is poised for significant market growth resulting from strong customer interest in bring-your-own-device (BYOD) security practices. NAC offers unique functionality that represents compelling val...

    $4,950.00
  9. 10 Apr 2013  |  Asia Pacific  |  Market Research

    Asia-Pacific Distributed Denial of Service (DDoS) Protection Market

    Growing High-profile Attacks Drive the Market

    The distributed denial of service (DDoS) protection market continued to gain growing awareness among enterprises and service providers in Asia-Pacific, as it recorded a healthy 25.2 percent growth rate in 2011 on a year-on-year (YoY) basis. As increasing publicized attacks on governments and high-profile organizations such as Google, eBay, and Amaz...

    $13,560.00
  10. 26 Feb 2013  |  South Asia, Middle East & North Africa  |  Market Research

    Analysis of the UAE Secure Content Management Market

    Context-aware Security is Driving Demand for the Content Security Market

    Increasingly complex security threats, growing dependence on e-mail and web applications among businesses, an increasing number of employee-owned devices and the growth of MSSPs were the primary drivers for the content security market in the UAE. The market is presently in the growth stage. While the service providers and BFSI verticals remained th...

    $4,950.00