Information Technology Market Research Reports

The global Information Technology industry is navigating a period of transformative change. The development of cloud computing solutions, advancements in artificial intelligence, and the increasing focus on cybersecurity are rapidly altering the industry landscape. To remain competitive and take advantage of new opportunities, businesses need access to up-to-date market research and insights.

Frost & Sullivan delivers comprehensive market research reports for the Information Technology sector, featuring detailed market forecasts, industry trend analyses, competitive benchmarks, and future growth opportunity assessments. Our reports are crafted by leading industry analysts using a robust methodology that combines both primary and secondary data sources....

Key Topics Covered:

Emerging Technologies:

  • Generative AI (GenAI) for IoT: Integration of AI with the Internet of Things (IoT) for predictive maintenance, automation, data analytics, and smart solutions.
  • Metaverse in Asia: Growth of the Metaverse and virtual reality technology in the Asian market.
  • Blockchain Technology: Market trends, adoption, roadmap, and innovations in blockchain technology.
  • Edge Data Centers: Growth opportunities in edge computing and decentralized data processing.
  • Custom Silicon in Public Cloud: Impact of AI and machine learning on chip design for cloud computing.
  • IoT Start-up Tracker: Focus on digital healthcare services offered by startups.

Cloud Computing:

  • Global Data Center Services & The State of the Cloud (Europe & Asia-Pacific): Market growth, trends, infrastructure, providers, and security aspects of cloud computing in these regions.
  • Maximizing Business Success with Cloud Solutions (Latin America): Utilizing cloud computing, AI, and data for business growth in Latin America.
  • North American Data Center Colocation Services: Growth trends, market size, and leasing options for colocation services in North America.

Customer Experience (CX):

  • Global CX Outsourcing Services: Trends, strategies, and solutions for outsourcing customer experience services.
  • CX Growth Opportunities in Healthcare & Retail: Improving customer experience in healthcare and retail industries.
  • Customer Experience Management: Growth opportunities in CX management services globally, in Latin America, and Asia-Pacific.
  • Growth Opportunities in CX Transformation: Strategies and opportunities for transforming customer experience across various sectors.
  • Important Foundational Lessons for Improving Customer Experience: Key learnings and best practices for enhancing customer experience.

Data & Security:

  • Cyberthreats & Data Protection: Impact of cyber threats on data protection industry growth.
  • The Current State of the Internet of Things: Evolution, fragmentation, and integration strategies for the IoT landscape.

Other:

  • Advancements in Contact Center Workforce Optimization: Trends in workforce optimization tools, AI integration, automation, and software innovations for contact centers.
  • AI: Global Megatrends and Ecosystem Growth Opportunities: Overall trends and growth opportunities in the global AI ecosystem.

Additional Observations:

  • Industry Focus: Many reports cater to specific industries, like healthcare, retail, and contact centers, highlighting the need for tailored CX strategies and technology adoption.
  • Regional Focus: Reports on cloud computing, data centers, and CX management services often have a regional focus (Europe, Latin America, Asia-Pacific, North America), indicating the importance of understanding market nuances in different parts of the world.
  • Convergence of Technologies: Several topics showcase the increasing integration of technologies like AI, cloud computing, and data analytics to drive business growth and improve customer experience.
  • Security & Privacy Concerns: The focus on data protection alongside data-driven growth opportunities emphasizes the growing need for robust cybersecurity solutions.

Potential Areas for Further Exploration:

  • Impact on Specific Jobs: How will these advancements impact specific jobs within different industries (e.g., retail contact centers, data centers)?

Sustainability Considerations: Are there any sustainability concerns associated with the development and deployment of these technologies (e.g., data center energy consumption)

For further information on Frost & Sullivan’s research or to speak to one of our team of growth experts about your company’s future growth needs please contact us.

  1. 13 Sep 2023  |  South Asia, Middle East & North Africa  |  Market Research

    Indian Data Center Colocation Services Growth Opportunities

    Hyperscale Demand to Ensure Transformational Growth of Data Center Colocation Services

    India dominates the South Asian data center colocation services market, contributing about 90%. It will continue to dominate the region for a few years because of high demand from the hyperscale cloud segment, OTT participants, and content providers. The demand for hyperscale data center capacity has been growing because of enterprises moving their...

    $2,450.00
  2. 26 Nov 2019  |  South Asia, Middle East & North Africa  |  Market Research

    Identity and Access Management Market in India, Forecast to 2023

    Vendors Should Focus on Developing Innovative IAM Solutions that is Intelligent, Contextual, and Adaptive to Today‘s Threat Landscape

    Most enterprises have started to empower their employees with digitalization; with digital entitlement, the aspect of digital identity has come. Managing the digital identity of employees across different ranks and functions is a challenge that the enterprise IT team has to deal with on a regular basis. This includes on-boarding of new users, creat...

    $1,500.00
  3. 30 Aug 2019  |  South Asia, Middle East & North Africa  |  Market Research

    Saudi Arabian Telecom Market, Forecast to 2023

    Investments in 5G and Digital Infrastructure Such as SDN/NFV Key to the Changing Market and Customer Requirements

    This research service provides an analysis of the telecommunications market in the Kingdom of Saudi Arabia (KSA). The stakeholder scope includes mobile network operators (MNOs), fixed line operators, and Internet service providers (ISPs). The study details the key telecom market indicators; market developments in terms of technology, services, comp...

    $3,000.00
  4. 20 May 2019  |  South Asia, Middle East & North Africa  |  Market Research

    Indian Managed Security Services Market, Forecast to 2022

    Lack of In-house Cybersecurity Skills Drives MSS Adoption

    In 2017, the Indian MSS market recorded a growth of 27.9% on a YoY basis. The MSS market witnessed a growth in the uptake of services because of the increased digitization and the expanding landscape of advanced threats. The Indian Government continued to focus on the move toward ‘Digital India’ and emphasized on the rising need to make the d...

    $4,950.00
  5. 01 Mar 2019  |  South Asia, Middle East & North Africa  |  Market Research

    Market Outlook for Next-generation Firewall and Unified Threat Management in India, 2017

    Demand for Products Seen Across Tier II and Tier III Cities and a Wide Channel Reach Program would Help Vendors Meet the Need

    Enterprises are talking about creating a connected world. Innumerable devices are being connected over the Internet, and volumes of data transfer happen within seconds. While network arms us with remaining connected 24x7 from anywhere in the world, it equally opens opportunities for cyber criminals to percolate through the network and steal confide...

    $1,500.00
  6. 27 Feb 2019  |  South Asia, Middle East & North Africa  |  Market Research

    Assessment of Artificial Intelligence Market in India—Key Industrial Applications and Insights, 2018

    Artificial Intelligence is Reshaping the Indian Industry Landscape, and Business Leaders Look to Capitalize on Strategic and Economic Benefits of AI Applications

    Artificial Intelligence (AI) allows computer and computer-enabled systems to transcend beyond traditional computing and provides a layer of intelligence through algorithms that enable machines to complete tasks and produce results that are analogous to human-like thought processes, decision making and problem solving. The democratization of data br...

    $3,000.00
  7. 22 Feb 2019  |  South Asia, Middle East & North Africa  |  Market Research

    Indian Contact Center Applications and Services Market, Forecast to 2022

    Businesses Seek New-age Contact Center Technologies Such as Analytics, Artificial Intelligence, and Advanced Workforce Management to Enhance Customer Experience

    Almost all the businesses are gowing customer-centric and are building strategies revolving around their customers’ preferences. Companies that have failed to observe the trend have either ceased to exist or are witnessing a decline in growth. Organizations want to know what their customers think about their brands and want to understand the unde...

    $1,500.00
  8. 11 Jan 2019  |  South Asia, Middle East & North Africa  |  Market Research

    Middle East Mobile Payments Market

    Innovation is Driving the Adoption of Cashless Payments in GCC Countries

    Recent innovations in advanced information and communication technologies have enabled the digital transformation of financial services. As one of the fastest growing mobile network markets in the world, the Middle East represents an attractive opportunity for mobile-backed financial services solutions. The Gulf Cooperation Council (GCC) region has...

    $1,500.00
  9. 17 Nov 2016  |  South Asia, Middle East & North Africa  |  Market Research

    Commoditization of Indian IT Services—Is Cloud an Opportunity for IT OEMs?

    Affordable Infrastructure—the Key to the Growth of Cloud in India

    As the number of managed service providers increases and as their offerings are commoditized, IT service providers will move to cloud solutions to bring in new offerings. Cloud solutions are now more than mere support solutions; they impact businesses directly and create new opportunities for growth. OEMs have identified the key areas of impact and...

    $1,500.00
  10. 11 Nov 2016  |  South Asia, Middle East & North Africa  |  Market Research

    A Country & Industry Analysis—Sri Lanka Information Technologies (IT), 2016

    Low Computer Penetration and Burgeoning Skilled Workforce to Provide a Boost to the IT Sector

    With a mere 5% penetration of personal computers and a fast growing talent pool of English speaking workers with sophisticated technical skills, Sri Lanka is emerging as a prime destination for IT and IT outsourcing services. Sri Lanka also enjoys the advantage of a superior business environment and infrastructure over most other low cost emerging ...

    $1,500.00