IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 29 Jun 2026  |  Global  |  Technology Research

    Digital Technologies for Intelligent and Secure Public Spaces, Global, 2026–2031

    Intelligent and Trusted Public Spaces and Visitor Services Are Driving Transformational Growth

    This report examines digital technologies for intelligent and secure public spaces as an emerging technology domain that is reshaping how airports, roads, tourism zones, transit-linked environments, and civic spaces are designed, managed, secured, and experienced. As public authorities, operators, and ecosystem stakeholders seek to improve mobility...

    $4,950.00
  2. 26 Jun 2026  |  Global  |  Technology Research

    Growth Opportunities in Geospatial Analytics, Conversational AI, Customer Engagement, Industrial AI & Predictive Analytics, and Agentic AI Observability

    IT, Computing and Communications Technology Opportunity Engine

    This edition of the IT, Computing and Communication Technology Opportunity Engine captures developments related to Geospatial Analytics, Conversational AI, Customer Engagement Platform, Industrial AI and Predictive Analytics, Vertical SaaS Platform, Connected Planning & Enterprise Performance Management Platform, Business Process Management, CRM & ...

    $950.00
  3. 25 Jun 2026  |  Global  |  Technology Research

    Quantum Sensors Transitioning from Lab to Industry: Ultra-Precision Measurement for Healthcare, Defense, and Manufacturing

    Translating Quantum Innovation into Industry-Ready Measurement Systems

    Quantum sensing is transitioning from laboratory research to industrial deployment, driven by the need for ultra-precise, reliable measurement in high-impact sectors such as healthcare, defense, and advanced manufacturing. This shift reflects a broader move from controlled, research-grade environments toward scalable, field-ready systems that meet ...

    $4,950.00
  4. 23 Jun 2026  |  Global  |  Technology Research

    Harnessing Quantum Power: Revolutionizing Data Center Efficiency and Security

    Strategic Roadmap for Quantum-Ready Infrastructure, Resilient Security, and Next-Generation Operational Performance

    This report examines the transformative impact of quantum technologies on the global data center industry, assessing their potential to improve operational efficiency and security while identifying strategic growth opportunities for operators and colocation providers between 2026 and 2031. It provides an overview of quantum principles, the shift fr...

    $4,950.00
  5. This edition of the Cyber Security Technology Opportunity Engine (TOE) explores emerging growth opportunities in autonomous multi-agent security operations, agentic AI-driven threat investigation, AI-native data governance, infrastructure identity security, and Zero Trust network protection. It highlights innovations in AI-powered SOC platforms, de...

    $950.00
  6. 22 May 2026  |  Global  |  Technology Research

    Growth Opportunities in AI-driven Spatial Intelligence, Technology Procurement Platform, API and AI Connectivity Platform, and Global Cloud Infrastructure

    IT, Computing and Communications Technology Opportunity Engine

    This edition of the IT, Computing and Communication Technology Opportunity Engine explores emerging growth prospects in AI-driven spatial intelligence, automated 3D intelligence, agentic observability, end-to-end agentic observability, unified API & AI gateway, API and AI connectivity platform, global GPU cloud, global cloud infrastructure, and tai...

    $950.00
  7. This edition of the Cyber Security Technology Opportunity Engine (TOE) captures developments related to AI-Native Identity Security, Supply-Chain Security, AI-Native Application Security, Data Security, Social Engineering Defense, Autonomous Penetration Testing, AI-Powered Security Workflows, External Threat Landscape Management, Browser Detection ...

    $950.00
  8. 24 Apr 2026  |  Global  |  Technology Research

    Growth Opportunities in Artificial Intelligence, Generative AI, Machine Learning, Agentic AI, Predictive Analytics, Synthetic Data, Data Intelligence, and Others

    IT, Computing and Communications Technology Opportunity Engine

    This edition of the IT, Computing and Communication Technology Opportunity Engine explores growth in AI-driven intelligence, synthetic data, multi-modal AI, intelligent document processing, workflow automation, finance orchestration, compliance automation, embedded finance, cross-border payments, blockchain-enabled trade finance, tokenization, priv...

    $950.00
  9. This edition of the Cyber Security Technology Opportunity Engine (TOE) explores emerging growth prospects in unified authorization intelligence, AI & cloud protection, credit risk intelligence, fraud detection, identity security, offensive security platforms, AI agents for security governance, risk & compliance, email security platforms, and autono...

    $950.00
  10. This edition of the Cyber Security Technology Opportunity Engine (TOE) explores emerging growth prospects in advanced cybersecurity and cloud-native protection ecosystems. It emphasizes innovative platforms and techniques for in-depth code and malware scrutiny, self-governing safeguards in distributed cloud setups, robust user and machine identity ...

    $950.00