IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 04 Mar 2022  |  Global

    Global AI Maturity Survey Analysis

    Analysis from the 2021 Frost & Sullivan Global AI Survey

    AI holds the potential to deliver significant benefits for economies and societies—from enabling new business models and driving operational efficiencies to the provision of accurate predictive outcomes. As AI promises to create immense value, organizations have started adopting it. However, the deployment of AI is a journey as organizations ...

  2. 04 Mar 2022  |  Global

    Analysis of the Global Cloud Gaming Market

    A Radical Paradigm Shift in the Videogame Industry, Driving Multiple Growth Opportunities

    This study examines the trends, challenges, and opportunities found in the global cloud gaming market, and also forecasts the number of users and market size between the years 2022-2025, with the base year being 2021. Cloud gaming enables users to play videogames without the need of downloading the full software or having access to the latest hardw...

  3. 25 Feb 2022  |  Global

    Datacenter Decarbonization Growth Opportunities

    Efficiency and Renewables Procurement to Ensure Greater RoI and Margins for Data Center, Component Vendors, and Sustainability Service Providers

    The data center industry can achieve decarbonization of Scope 1 and 2 emissions through two big approaches: renewable energy procurement and efficiency measures. On the renewables side, power purchase agreements (PPAs) within a local electricity market are currently the most effective way for the data center industry to fund and procure renewab...

  4. Internet of Things (IoT) technologies are fast becoming essential business tools and key parts of digital transformation for many organizations. IoT deployments are well suited, across the range of potential configurations and applications, to dovetail with efforts to achieve top reported business priorities. Frost & Sullivan conducted a survey...

  5. 22 Feb 2022  |  Global

    Global State of AI, 2021

    Highlights from the 2021 Frost & Sullivan Global AI Survey

    From optimizing operations to driving R&D, enterprises are leveraging artificial intelligence (AI) to drive digital transformation and support business outcomes. However, where are global organizations in this journey and what are their adoption drivers and restraints In this study, Frost & Sullivan presents the key findings of a survey conducted ...

  6. 18 Feb 2022  |  Global

    Global Public Cloud Services Growth Opportunities

    Convergence of AI and Cloud Accelerates Future Transformational Growth

    This Frost & Sullivan research examines the strategic positioning of public cloud service providers to leverage artificial intelligence (AI) capabilities and monetize their service offerings. The report highlights the growing importance of public cloud providers in the AI ecosystem, given the increasing shift in enterprise and consumer data residin...

  7. 07 Feb 2022  |  Global

    Global Text Artificial Intelligence Growth Opportunities

    Companies Looking for a Competitive Edge Fuel Demand and Create Growth Potential

    Current text processing solutions are capable of analyzing tabular structured data formats with numerous rows and columns that are easier to process and store. This includes names, phone numbers, and addresses. Text artificial intelligence (AI), also referred to as text mining, is a technology that uses natural language processing (NLP) to con...

  8. 04 Feb 2022  |  North America

    Strategic Partnerships and Expanding Set of Mission-Critical Communications Capabilities Power North American Mobile Situational Awareness Market

    Wireless Carriers Play Key Role in Driving Industry Growth

    With top tier wireless carriers making situational awareness a key component of their hugely strategic public safety initiatives and with first responder communications and guidance becoming more critical in tumultuous times, Mobile Situational Awareness (MSA) solutions are of keen interest in the North American market. This study defines MSA a...

  9. 28 Jan 2022  |  North America

    Global Low-Power Wide-Area Networks (LPWAN) Market, Forecast to 2025

    LPWAN Technologies to Shape the Future of Massive IoT, Allowing Many Use Cases to Scale

    Low power wide area network (LPWAN) is a wireless wide area network that is optimized for non-mission-critical applications in machine-to-machine (M2M) and Internet of Things (IoT) communications. LPWAN deployments benefit M2M and IoT applications in terms of extended coverage, low transmission rate, longer battery life, cost savings in operations,...

  10. 13 Jan 2022  |  Global

    Disruptive Technologies are Driving the Need for High-density Colocation

    High-density Colocation is Pivotal in Shaping Enterprises’ Future Growth Potential

    Enterprises are quickly realizing that data (and its practical use) now lie at the heart of their competitive advantage. Even small and medium enterprises, long seen as lagging concerning digital transformation, are making significant investments in key technologies such as cloud and analytics to process, analyze, and extract value from data collec...