IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 12 Dec 2023  |  Global

    Frost Radar : Configure, Price, Quote Software, 2023

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    The Frost Radar on the configure, price, quote (CPQ) software industry analyzes providers offering software solutions that allow businesses to simplify and automate the process of creating customized quotes for complex products or services and avoid costly errors. This Frost Radar plots 12 selected providers based on 10 growth and innovation ...

  2. 06 Dec 2023  |  Global

    Global Data Center Infrastructure Investment Trends and Growth Opportunities

    Increasing Hyperscale Demand, Emerging Secondary Markets, and Technology Evolution Drive Future Growth Potential

    Global data center investment will continue on a high growth trajectory due to high demand from hyperscale cloud and a high degree of data center activity in emerging economies. The burgeoning AI industry will further accelerate data center investments. A diverse range of industry players, from major hyperscale corporations to prominent colocation ...

  3. 30 Nov 2023  |  Global

    Frost Radar : Hybrid Cloud Management Platforms, 2023

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    As enterprises increase their use of both cloud and physical infrastructures to support their digital business, they require tools that enable easy, efficient, and consistent management of all environments. As such, hybrid cloud management platforms have evolved to provide common functionality across infrastructures, architectures, and vendors. The...

  4. 28 Nov 2023  |  Global

    The State of the Cloud: Leveraging Cloud Computing, AI, and Data for Business Success

    Frost & Sullivan Global Cloud Survey 2023 Highlights

    According to business respondents to the 2023 Frost & Sullivan Global Cloud User survey, cloud and artificial intelligence (AI) represent the most critical aspects of digital transformation. As such, companies continue to build hybrid, multicloud environments to support strategic business goals, such as revenue growth, rapid response to market dema...

  5. 27 Nov 2023  |  Latin America

    Frost Radar : Infrastructure and Platforms as a Service in Latin America, 2023

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    The infrastructure as a service (IaaS) and platform as a service (PaaS) market is experiencing rapid growth in Latin America. This Frost Radar identifies six market leaders: Amazon Web Services, Microsoft Azure, Huawei, Google Cloud Platform, IBM, and Oracle; offers insight into their best practices, differentiators, and areas of excellence; and p...

  6. 27 Nov 2023  |  Global

    Frost Radar : Internet of Things Managed Connectivity Platforms, 2023

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    The internet of things (IoT) ecosystem comprises hardware, software/application/platform, professional services, managed services, and connectivity market participants. The hardware component encompasses physical devices the tangible and deployable elements of IoT solutions including chipsets, connectivity modules, SIM cards, and the devices themse...

  7. 13 Sep 2023  |  South Asia, Middle East & North Africa

    Indian Data Center Colocation Services Growth Opportunities

    Hyperscale Demand to Ensure Transformational Growth of Data Center Colocation Services

    India dominates the South Asian data center colocation services market, contributing about 90%. It will continue to dominate the region for a few years because of high demand from the hyperscale cloud segment, OTT participants, and content providers. The demand for hyperscale data center capacity has been growing because of enterprises moving their...

  8. 07 Jun 2023  |  North America

    Frost Radar™: Dedicated Internet Access in North America, 2023

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    Dedicated internet access (DIA) has become a must-have for businesses that rely heavily on cloud applications because any interruption in connectivity will negatively impact their operations. DIA delivers the guaranteed bandwidth, reliable connectivity, and symmetrical upload and download speeds required to ensure performance. In the last few ye...

  9. 06 Jun 2023  |  North America

    North American Dedicated Internet Access (DIA) Services, 2023

    Increasing Adoption of SD-WAN and Demand for High-speed Connectivity Driving Future Growth Potential of DIA Services

    This report focuses on leading service providers that offer comprehensive dedicated Internet access (DIA) services in the North American market. The report primarily analyzes service providers based on their DIA portfolios and their presence in the retail and wholesale segments. The analysis includes market trends, drivers, restraints, and revenue ...

  10. 05 Jun 2023  |  Global

    Internet of Things (IoT) Start-up Tracker—Payments

    Disruptive Technologies and Strategies are Enabling Contactless and Frictionless Payments

    This Internet of Things (IoT) start-up tracker focuses on the payments segment in the banking and financial services industry. It is a resource to help ecosystem participants identify solution providers with offerings that address industry challenges. It takes a close look at the IoT start-ups and niche players that can transform processes in payme...