IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 10 Jan 2022  |  Global

    Global AI-enabled Business Intelligence Growth Opportunities

    Transformative Mega Trends of AI-enabled Business Intelligence Solutions to Democratize Enterprise Analytics

    Conversations around the value of business intelligence platforms are currently shifting from being focused on data visualization to emphasizing the benefits of augmented analytics. Business intelligence vendors have introduced new artificial intelligence (AI) tools that allow users with limited training and statistical knowledge to seamlessly acce...

    $2,450.00
  2. 24 Dec 2021  |  Global

    The Network-Enabled Hybrid Cloud

    The Network Edge Drives New Growth Opportunities in Hybrid Cloud Networking

    Data-driven business operations coupled with the rise in remote work due to the COVID-19 pandemic has led to a significant evolution of the hybrid cloud. What was initially comprised of one or possibly two public clouds connected to one or more corporate or hosted data centers has advanced to include not only major points of presence—like data ce...

    $2,450.00
  3. 24 Dec 2021  |  Global

    When Blockchain and IoT Work Together: Reappraising the Promises and Pitfalls

    Understanding the Convergence and Moving Past the Hype to See Real Value and Growth Opportunities

    This study serves to explain how Blockchain and IoT can work together, what each technology is, how it works, how they integrate together, and example use cases. • Blockchain and IoT represent two collections of technologies with tremendous potential to improve and optimize businesses operations and daily life, but despite the heralding of a ne...

    $2,450.00
  4. 21 Dec 2021  |  Global

    ASEAN Data Center Colocation Services Growth Opportunities

    Rising Digitalization Enable Market Growth

    Southeast Asia is an important data center colocation services market in Asia-Pacific. The market will continue growing with the increasing implementation of digital transformation initiatives, favorable government policies, a business-friendly environment, and political stability. Enterprises shifting their focus to disruptive technologies will al...

    $4,950.00
  5. 16 Dec 2021  |  Global

    Impact of Mobile Devices and Apps on Customer Experience (CX)

    Customer Perspectives on Excelling in CX in a Mobile World

    With over 90% of customers using smart mobile apps as a customer experience (CX) channel, companies across industries must deliver excellent customer care on mobile devices. They must also ensure that mobile apps are part of their omnichannel strategy. This study gives insights to CX companies on mobile app usage. The pandemic has accelerated ...

    $4,950.00
  6. 15 Dec 2021  |  Global

    The State of the Cloud 2021: The Hybrid, Multicloud Forms the Foundation to Digital Organizations

    Highlights from the 2021 Frost & Sullivan Global Cloud Survey

    The cloud represents the most critical aspect of digital transformation, according to respondents to the 2021 Frost & Sullivan Global Cloud User survey. As such, companies continue to build out their hybrid, multicloud environments to support strategic business goals, such as agility and improved customer experience. In the tenth annual survey of...

    $4,950.00
  7. 13 Dec 2021  |  North America

    Frost Radar™: Hybrid Enablement Network Services, 2021

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    Data-driven business operations coupled with the rise in remote work due to the COVID-19 pandemic has led to a significant evolution of the hybrid cloud. What was initially comprised of one or possibly two public clouds connected to one or more corporate or hosted data centers has advanced to include not only major points of presence—like data ce...

    $4,950.00
  8. 09 Dec 2021  |  Global

    Smart Water Management: Disruptive Technologies are Transforming the Water Industry

    Advanced Technologies are Improving the Water Management Process.

    Digital technologies such as AI, analytics, cloud, and digital twin are playing a key role in the transformation of the water industry. The application of these advanced technologies helps water resource authorities (both municipal and non-municipal authorities) to address various challenges related to the monitoring of water quality, the improveme...

    $4,950.00
  9. 07 Dec 2021  |  North America

    Supply Chain Issues Help Power Highly Competitive North American Mobile Asset Management Market

    Increased Need for Asset Visibility, New Technologies, and Go-To-Market Strategies Drive Industry Growth

    With supply chain issues dominating the news, Mobile Asset Management (MAM) solutions are gaining even more credibility and attention in the North American market. Each year, Frost & Sullivan examines the mobile asset management solution category, defining MAM as solutions that remotely locate, monitor, and manage moveable assets that are outside o...

    $4,950.00
  10. 06 Dec 2021  |  Global

    Global Artificial Intelligence in Supply Chain Management Growth Opportunities

    Cognitive Technologies Drive SCM Solutions to Address Industry Challenges

    Artificial intelligence (AI) and cognitive technologies are becoming a critical element of supply chain management (SCM) solutions as they evolve from point to integrated solutions. AI plays a vital role in making SCM more agile, transparent, and customer-oriented. In this report, Frost & Sullivan examines the importance of AI in transforming SC...

    $2,450.00