IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 30 Apr 2026  |  Global  |  Frost Radar

    Frost Radar™: IoT Remote SIM Provisioning, 2026

    A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

    This Frost Radar™ provides a comprehensive benchmark of the remote SIM provisioning (RSP) competitive landscape at a pivotal moment in the evolution from legacy M2M SIM management to scalable, cloud-native internet of things (IoT) IoT connectivity. As the GSMA SGP.32 specification moves from definition to early commercialization, leading vendors ar...

    $4,950.00
  2. 29 Apr 2026  |  Global  |  Market Research

    Top 10 Growth Opportunities Impacting AI Applications and Use Cases

    AI Applications and Use Cases, Global, 2026

    As enterprise adoption of AI enters a more demanding phase, the source of competitive advantage is shifting. In 2026, success is no longer determined by access to advanced models or the scale of experimentation, but by an organization’s ability to operationalize AI reliably within core workflows. This report examines how AI applications and use cas...

    $2,450.00
  3. 28 Apr 2026  |  Global  |  Market Research

    Top 10 Growth Opportunities in AI Implementation and Managed Services

    AI Implementation and Managed Services, Global, 2026

    Enterprise use of AI has moved past experimentation. Many organizations now run AI inside core workflows that affect customers, operations, and compliance. This shift has changed what enterprises expect from AI implementation and managed service providers. Success no longer hinges on launching a model or completing a deployment. It depends on wheth...

    $2,450.00
  4. 28 Apr 2026  |  Global  |  Strategic Imperatives

    Top 10 Strategic Imperatives Driving Transformation in AI Implementation and Managed Services

    AI Implementation and Managed Services, Global, 2026

    As artificial intelligence moves from experimentation into the operational core of the enterprise, the demands placed on implementation and managed service providers are changing fundamentally. Early AI success was defined by proof points: models deployed, pilots completed, productivity gains demonstrated. Today, success is defined by durability: t...

    $2,450.00
  5. 24 Apr 2026  |  Global  |  Technology Research

    Growth Opportunities in Artificial Intelligence, Generative AI, Machine Learning, Agentic AI, Predictive Analytics, Synthetic Data, Data Intelligence, and Others

    IT, Computing and Communications Technology Opportunity Engine

    This edition of the IT, Computing and Communication Technology Opportunity Engine explores growth in AI-driven intelligence, synthetic data, multi-modal AI, intelligent document processing, workflow automation, finance orchestration, compliance automation, embedded finance, cross-border payments, blockchain-enabled trade finance, tokenization, priv...

    $950.00
  6. 22 Apr 2026  |  Global  |  Strategic Imperatives

    Top 10 Transformations Impacting Growth in Cloud Applications

    Cloud Applications, Global, 2026

    The cloud application market has entered a defining moment—one shaped by rapid technological breakthroughs, geopolitical uncertainty, and rising enterprise expectations. What was once a steady shift toward SaaS and digital workflows has now transformed into a far more complex landscape, where autonomy, sovereignty, resilience, and intelligence are ...

    $2,450.00
  7. 16 Apr 2026  |  Latin America  |  Customer Research

    The State of the Cloud—Latin America, 2025

    Highlights from the 2025 Frost & Sullivan Cloud Decision-Maker Survey

    Since 2010, Frost & Sullivan has conducted an annual survey involving cloud decision-makers in both information technology and business areas. The purpose of this survey is to understand perspectives, choices, and acquisition strategies of organizations worldwide concerning cloud technologies.In this report, Frost & Sullivan examines and analyzes r...

    $4,950.00
  8. This edition of the Cyber Security Technology Opportunity Engine (TOE) explores emerging growth prospects in unified authorization intelligence, AI & cloud protection, credit risk intelligence, fraud detection, identity security, offensive security platforms, AI agents for security governance, risk & compliance, email security platforms, and autono...

    $950.00
  9. 09 Apr 2026  |  Global  |  Market Research

    Top 10 Growth Opportunities in AI Technologies and Platforms

    AI Technologies and Platforms, Global, 2026

    AI technologies and platforms are entering a new stage of maturity. Most organizations now have access to capable models and have run pilots across multiple functions. The real question is no longer whether AI works, but where it can create sustained growth and how it can be scaled without introducing cost volatility, operational risk, or governanc...

    $2,450.00
  10. 08 Apr 2026  |  North America  |  Market Research

    North American Consumer Communication Services Tracker, Q2 2025

    Subscriber, Revenue, Net Add (Loss), Projection, and Market Share Tracker for Future Growth Potential of Broadband, Video, Voice, and Wireless Services

    This tracker provides quarterly updates for key segments in the North American consumer communications services market, including broadband, video, voice, and wireless. Highlights include growth in fiber-to-the-home (FTTH) connections, which drove strong net additions in broadband subscribers. CSPs focused their investments on widening their fiber ...

    $2,450.00