IT Services and Applications
The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.
Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:
- Managed Network Services
- Infrastructure Management
- Managed Security Services
We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.
28 Jun 2019  |  Global
An overview on how AI+AR is Impacting Customer Experience and the Way Businesses Work
The convergence of artificial intelligence and augmented reality is transforming business applications and is likely to have a profound impact on customer experience and the way businesses work. Computer vision, an artificial intelligence technology, allows computers to understand the objects seen through cameras, which are identified and labeled u...
28 Jun 2019  |  Asia Pacific
The Next Generation of Communication, Interaction and Marketing
Internet users are now watching more diversified video content generated by professional or general users in real time. With growing penetration rate of Internet and mobile devices, users and streamers find it easy to record, watch, and share video content and interact with each other online. The Live Video Streaming (LVS) platform provides a cha...
07 Jun 2019  |  Global
New Business Models and Enhanced Customer Engagement Critical for Insurers to Retain Relevance and Competitiveness
Consumers' interest in connected devices has been one of the significant drivers of innovation in the sector. Over the years, as the cost of sensors declined, the number of IoT-enabled devices has increased steadily and they have become more affordable and viable. However, consumers continue to be wary about data privacy and sharing. The applicati...
20 May 2019  |  Latin America
Application Management will Drive Market Growth as Digital Transformation Increases in Relevance
The Brazilian market for technology services has been readjusted to meet new demands since end-user companies require services that can provide high value add, can be quickly implemented, and are offered at more competitive prices. Companies across industry verticals have different technology maturity levels and look for service providers who have ...
08 May 2019  |  Latin America
New Value Propositions Drive Growth in Various Segments
The cloud IP telephony and unified communications and collaboration (UC&C) services market exhibited double-digit growth in Latin America and the Caribbean (CALA) in 2018. Competition is expected to increase in most countries in Latin America due to new service providers entering the market, existing participants widening their service portfolio, a...
06 May 2019  |  Asia Pacific
Top 8 IoT Trends in Asia-Pacific
Internet of Things (IoT) is no longer considered a hype-based concept. Instead, IoT deployment is finally making headway with both private and public sectors in various industries in the world, and in Asia-Pacific, in particular. The high level of interest in IoT is matched by the increasing readiness of companies and organisations in the region to...
30 Apr 2019  |  North America
Customer Demands, Market Leaders and Growth Opportunities
This study examines the North American Enterprise BYOD solutions market. Key wireless carrier providers are profiled. Trends and issues, drivers and challenges, the competitive landscape, and potential growth opportunities are defined and discussed. Relevant results from the 2018 Frost & Sullivan Mobile Business Solutions Survey of U.S. and Canadia...
10 Apr 2019  |  North America
The edge appears to be everywhere these days. Industry pundits and vendors talk about edge computing and edge networking, edge devices, and edge security. But what are we all talking about? Definitions of “the edge” bring to mind the fable about the blind men describing an elephant. Each description reflects the provider’s limited perspecti...
02 Apr 2019  |  Global
Uncovering the Technologies that will Transform Vertical Markets and Society
In H1 2018, Frost & Sullivan’s ICT team conducted a small-scale survey of thought leaders from around the world to seek opinion on the technologies that will have a profound transformative impact on existing industry dynamics, value chains, and business models across multiple vertical markets in the next 10 years. Survey respondents came from tw...
29 Mar 2019  |  Asia Pacific
The Need for Cybersecurity Among Industrial Firms is Growing
In an industrial set-up, various equipment's and components such as controllers, servers, remote terminals, monitoring equipment, and sensors are connected to the internet. Further, computer systems, applications, moving assets to the cloud or even remote facilities being connected to the Wide Area Network (WAN) require internet usage. All these ar...