IT Services and Applications
The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.
Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:
- Managed Network Services
- Infrastructure Management
- Managed Security Services
We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.
05 Feb 2019  |  Africa
Appropriate Communication Infrastructure Development and Consumer Legislations Central to Growth in Cloud Services
The study provides information about the cloud market in West Africa. Ghana and Nigeria are the countries that have been analyzed in great detail. According to Frost & Sullivan, the cloud services market in West Africa is in the early stages of development, with international brands dominating the supply side. Local ICT providers are positioning th...
13 Nov 2018  |  Africa
Omni Channel Integration Central to Developing a Successful eCommerce Model
This research study provides an analysis of the African Business to Consumer (B2C) eCommerce market. The stakeholder scope includes B2C companies; geographic scope includes key African countries such as Egypt, Kenya, Nigeria and South Africa; and product category scope includes a number of segments such as books, electronics, fashion, household app...
23 Oct 2018  |  Africa
The Focus on Sensors and Satellite Imaging is Central to the Adoption of Smart Farming Practices
The focus of this study is to identify and highlight African start-ups that drive the uptake of smart farming practices and how farmers can make data-driven decisions regarding crop rotation, planting and harvesting time, soil management, and weather prediction. The study offers an analysis of Sub-Saharan Africa, with additional information on the ...
28 Sep 2018  |  Africa
Mobile Application, Sensors, and Satellite Imaging are Central to Developing Successful Smart Farming Practices in Africa
This study focuses on an understanding of smart farming practices and the ways in which farmers can make data-driven decisions regarding crop rotation, planting and harvesting times, soil management, and weather prediction. The study will provide an analysis on the Sub-Saharan African region, with information on Middle East and North Africa added a...
17 Apr 2018  |  Africa
Growing Adoption of Internet of Things (IoT) and Artificial Intelligence (AI) will Shape the ICT Industry
This study provides a 2018 outlook for the South African information and communication technologies (ICT) market. The research scope includes telecommunications, broadcasting, data centres, cloud, IT services, business process management (BPM) services, Internet of Things (IoT), and Artificial Intelligence (AI). Market trends that are examined incl...$4,950.00
06 Dec 2017  |  Africa
A Global Perspective on What Companies Need to Know to Survive in a Digital World
Digital transformation is a journey, but one that companies need to embark on if they are to survive not just the onslaught of traditional competition, but new market entrants. It is also a necessary component in keeping pace with the rapidly changing consumer base. South Africa’s customer service delivery is predominantly dominated by the BPO ma...
05 Dec 2017  |  Africa
Emerging Trends such as ERP Software, Cloud Technology and Enterprise Collaboration Software Will Shape the Oil and Gas Sector by 2019
The focus of this research service is to understand the key areas of IT spend within the oil and gas sector in South Africa with the objective of highlighting key areas of opportunities for the IT Service providers. The objective is to provide an overview of South Africa’s Macro- environment and its impact on the oil and gas industry; provide ins...
29 Nov 2017  |  Africa
Chatbots Central to Developing an Intelligently Automated Service Delivery Model
This study provides an analysis of the African Artificial Intelligence (AI) market. The stakeholder scope includes international technology corporations and African start-ups; technology scope includes computer vision, deep learning, machine learning, natural language processing, neural networks, predictive analytics, and robotics; and the end-user...
11 Oct 2017  |  Africa
Understanding Digital Transformation in the Context of Africa's Oil & Gas Industry
Data acquisition (DAQ) systems are growing exponentially in complexity due to technology convergence and the advent of the Internet of Things (IoT). In addition, the technical engineering deficit in organizations across industries is growing. Comprehensive DAQ systems and innovative software solutions and services will be in high demand by engineer...
21 Sep 2017  |  Africa
Streamlining and Simplifying IT Solutions across the Healthcare Value Chain is the Core Focus that will be Shaping the Healthcare Sector by 2019
The focus of this research is to understand the key areas of IT spend within the healthcare sector in South Africa with the objective of highlighting key areas of opportunities for the IT Service providers. The objective is to provide an overview of South Africa’s Macro- environment and its impact on the healthcare industry; provide insights into...