IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 27 Jul 2022  |  Global

    Global Artificial Intelligence Growth Opportunities

    Transformative Mega Trends in AI Create ICT Growth

    As the Mega Trends shape the AI landscape, it will have a ripple effect on new revenue and growth opportunities for start-ups and global information and communication technology (ICT) companies. This research service identifies growth opportunities related to providing integration services to build customized solutions for AI, edge data centers, an...

  2. 18 Jul 2022  |  Global

    Global Multi-Access Edge Computing Growth Opportunities

    Increasing Deployment of Public MEC and 5G Networks Across Industries Drives Future Growth Potential

    Edge computing is computing that pushes intelligence, data processing, analytics, and communication capabilities to where the data originates: at network gateways or endpoints. The aim is to reduce latency and ensure highly efficient networks, operations, service delivery, and an improved user experience. By bringing computing closer to the data ...

  3. 14 Jul 2022  |  Global

    Growth Opportunities for Telcos in IoT

    New Business Models and Emerging IoT Applications Create Competitive Intensity

    The key challenge for telecom operators (telcos) is to go beyond connectivity and provide business solutions to enterprise customers, as well as connected home and digital lifestyle services to consumers. A solid ecosystem strategy and effective execution by operators are key requisites to address this challenge. The IoT space is still in flux. ...

  4. 06 Jul 2022  |  Global

    Global Internet of Things and Big Data Growth Opportunities

    Increasing Adoption of IoT and Big Data for Environmental, Social, and Governance Goals Accelerates Decarbonization and the Transformational Green Growth of Businesses

    As companies align their environmental, social, and governance (ESG) goals with the United Nations Sustainability Development Goals (SDG), they increasingly adopt the Internet of Things (IoT) and Big Data technologies to improve their performance. Integrating IoT with other digital technologies, such as blockchain, data analytics, artificial intell...

  5. 04 Apr 2022  |  Global

    Global Infrastructure as-a-Service and Platform as-a-Service Growth Opportunities

    IoT, AI, and 5G Drive Industry Convergence and New Waves of Public Cloud Adoption

    The cloud Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) markets continue on their steady growth path, accelerated by the COVID-19 pandemic. This is partly due to cloud technology's proven effectiveness in powering digital transformation initiatives for enterprises of all sizes around the world. In addition, a solid cloud found...

  6. 04 Apr 2022  |  Global

    Predictions and Growth Opportunities for the Global Internet of Things (IoT) Market, 2022–2023

    Companies Resuming Investments and Adopting New Technologies Enable Quick Market Recovery from the Pandemic’s Aftereffects

    The COVID-19 pandemic significantly impacted enterprises’ IoT strategies. As digital transformation came to the forefront, priorities and demand for IoT solutions accelerated. To measure the impact, Frost & Sullivan updated its IoT market forecast for 2022 to 2023 based on conversations with market participants and results of end-user surveys fro...

  7. 23 Mar 2022  |  Global

    Global Artificial Intelligence of Things (AIoT) in Telecommunications Growth Opportunities

    Rising 5G Deployment, Edge Capabilities and Location Data Enable Opportunities in AIoT

    In this report, Frost & Sullivan examines the strategic position of telecommunication service providers (TSPs) in using artificial intelligence (AI) and the Internet of Things (IoT) to offer enterprises Artificial Intelligence of Things (AIoT) solutions. TSPs play a vital role in deploying enterprise AIoT solutions amid the increasing deployment of...

  8. 04 Mar 2022  |  Global

    Global AI Maturity Survey Analysis

    Analysis from the 2021 Frost & Sullivan Global AI Survey

    AI holds the potential to deliver significant benefits for economies and societies—from enabling new business models and driving operational efficiencies to the provision of accurate predictive outcomes. As AI promises to create immense value, organizations have started adopting it. However, the deployment of AI is a journey as organizations ...

  9. 04 Mar 2022  |  Global

    Analysis of the Global Cloud Gaming Market

    A Radical Paradigm Shift in the Videogame Industry, Driving Multiple Growth Opportunities

    This study examines the trends, challenges, and opportunities found in the global cloud gaming market, and also forecasts the number of users and market size between the years 2022-2025, with the base year being 2021. Cloud gaming enables users to play videogames without the need of downloading the full software or having access to the latest hardw...

  10. 25 Feb 2022  |  Global

    Datacenter Decarbonization Growth Opportunities

    Efficiency and Renewables Procurement to Ensure Greater RoI and Margins for Data Center, Component Vendors, and Sustainability Service Providers

    The data center industry can achieve decarbonization of Scope 1 and 2 emissions through two big approaches: renewable energy procurement and efficiency measures. On the renewables side, power purchase agreements (PPAs) within a local electricity market are currently the most effective way for the data center industry to fund and procure renewab...