IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 18 Nov 2022  |  North America

    Latin American Data Center Colocation Services Growth Opportunities

    Future Growth Potential Enhanced by Increasing Hyperscale Demand, Continuous Investments, and Enhanced Digital Transformation Initiatives Across the Region

    Data centers are the backbone of the digital economy. In today's digital world, enterprises and governments must rely on best-in-class data centers and digital infrastructure. Enterprises are increasingly outsourcing their data operations to third-party data center colocation service providers. Implementation of digital transformation initiatives,...

    $2,450.00
  2. 10 Nov 2022  |  North America

    Frost Radar™: Disaster Recovery as a Service, 2022

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    Disaster recovery as a service (DRaaS) is a vital service for enterprises, especially because of the increase in cyber threats (particularly ransomware), as they seek simple-to-deploy services that allow them to easily recover data without paying ransom to cyber criminals. The DRaaS market has matured since its inception in 2014, yet it is stil...

    $4,950.00
  3. 21 Oct 2022  |  North America

    Automation and Artificial Intelligence Propel North American Mobile Field Service Management (FSM) Market

    Predictive Service, Mobile Access, Powerful Networks Drive Growth Opportunities

    Mobile field service management software solutions continue to be a popular area of digital investment, bringing real-time guidance to workers on the front line and providing valuable information and feedback to supervisory and administrative staff. For the purposes of this 2022 study, mobile field service management (FSM) applications are defin...

    $4,950.00
  4. 18 Oct 2022  |  North America

    Frost Radar™: Mobile Casual Gaming—2022

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    2020 was a year of unprecedented growth for the mobile gaming realm as the COVID-19 pandemic took hold. The gaming industry continues to experience unstoppable growth as more people enjoy advanced technologies and a wider variety of titles. Consumers are spending more and more time and money on mobile gaming, which saw the biggest gains of all ...

    $4,950.00
  5. 05 Oct 2022  |  North America

    2022 Update—Total Cellular Internet of Things (IoT) Connections Forecast 2018–2027

    2022 Update—Cellular IoT Connections Forecast, 2018—2027

    The impact of Covid-19 continues to reverberate in the Internet of Things (IoT). In addition, the fears of a global recession will have an impact on the market. While this impact is likely to be felt more in the EMEA region, other regions will be impacted by the global recession and inflationery pressures. This Reforecast of the IoT space shows tha...

    $3,000.00
  6. 05 Oct 2022  |  North America

    2022 Update—Total Internet of Things (IoT) Device Forecast, 2018–2027

    2022 Update—Total Internet of Things (IoT) Device Forecast, 2018–2027

    The impact of Covid-19 continues to reverberate in the Internet of Things (IoT) . This Reforecast of the IoT space shows that by 2026, there will be over 66 billion devices active globally. 2020 will see growth decline to 9.3 percent with Asia-Pacific accounting for a large share of that growth. EMEA region will be the slowest to recover with the r...

    $3,000.00
  7. 22 Aug 2022  |  North America

    Artificial Intelligence Powers Highly Competitive Mobile Sales Force Automation (SFA) Market in North America

    Predictive Analytics, Mobile Access, Strategic Partnering Drive Growth

    The job of a sales representative continues to become more challenging and complex, with the rep under pressure to work faster, harder, and smarter. Mobile Sales Force Automation (SFA) solutions are designed to provide sales personnel with the real-time information and guidance they need to sell successfully, including managing leads, forecasting a...

    $4,950.00
  8. 29 Jul 2022  |  North America

    Digital Employee Experience Management Platform Growth Opportunities

    Enhancing Employee Satisfaction with New Technology

    Businesses’ requirement to better enable remote work and their focus on improving employee morale and satisfaction have increased the demand for platforms that manage and help improve digital employee experience (DEX). These platforms, which first started gain market prominence in 2019, help companies monitor employee interactions with corporate ...

    $2,450.00
  9. 21 Jul 2022  |  North America

    North American Data Center Colocation Services Growth Opportunities

    Enterprise Digital Transformation, Content Consumption, and Emerging New Locations Drive Future Growth Potential

    Data centers are at the core of the digital economy. Enterprises in North America have started using third-party colocation service providers increasingly. They focus on data centers to outsource their data operations. Colocated data centers help enterprises bring processing capacity closer to the data source. In addition, using this infrastructure...

    $2,450.00
  10. 10 Mar 2022  |  North America

    Frost Radar™: Global Hybrid Cloud Management Platform Market, 2022

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    As enterprises increase their use of both cloud and physical infrastructures to support a digital business, they require tools that enable easy, efficient, and consistent management of all environments. As such, hybrid cloud management platforms have evolved to provide common functionality across infrastructures, architectures, and vendors. For pla...

    $4,950.00