IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 29 Jan 2026  |  Global  |  Technology Research

    Quantum Computing: The Next Frontier in Computational Transformation

    Assessing Technological Breakthroughs and Commercial Readiness Across the Global Quantum Ecosystem

    Quantum computing has entered a critical transition phase, moving from R&D experimentation toward early commercialization. This report examines what this supercritical period means for the global quantum computing landscape between 2025 and 2030 and the implications for enabling technological development across hardware, software, and cloud deploym...

    $4,950.00
  2. 21 Jan 2026  |  Global  |  Technology Research

    Agentic AI in Service Automation Unlocking Efficiency and Personalization

    Agentic AI Transforming Services and Improving Efficiency Across Sectors

    This report examines the transformative potential of Agentic AI to enhance efficiency, personalization, and automation across key service industries from 2025 to 2030. Focusing on 5 high-impact sectors—BFSI, healthcare, manufacturing, retail, and others—it analyzes how AI agents integrate across value chains to drive operational performance, custom...

    $4,950.00
  3. 16 Jan 2026  |  Global  |  Technology Research

    Growth opportunities in Software as a Service securities, Trust Management Platforms, Artificial Intelligence Observability and Security

    Cyber Security Technology Opportunity Engine

    This edition of the Cyber Security Technology Opportunity Engine (TOE) examines expanding prospects within cloud-based software protection solutions, highlighting systems for overseeing credibility and tools for monitoring and safeguarding machine learning environments. It covers strategies for spotting issues in virtual infrastructures, overall or...

    $950.00
  4. This edition of the Cyber Security Technology Opportunity Engine (TOE) focuses on the critical shift towards Zero Trust frameworks that eliminate human oversight through automation, address the lateral movement of threats in distributed environments, and unify fragmented security stacks through intelligent orchestration. Notable developments includ...

    $950.00
  5. This edition of the ITCC Technology Opportunity Engine highlights high-impact innovations across artificial intelligence, blockchain, quantum computing, and industrial IoT that are reshaping enterprise and industrial digital transformation. The analysis captures emerging growth opportunities in generative AI for multimedia content creation, scalabl...

    $950.00
  6. 28 Nov 2025  |  Global  |  Technology Research

    Growth Opportunities in AI Observability, Enterprise AI Data Integration, Geospatial Estimator, Edge AI-Driven IoT, and AIIoT & Edge Platform

    IT, Computing and Communication Technology Opportunity Engine

    This edition of the ITCC Technology Opportunity Engine captures developments related to AI Observability, Enterprise AI Data Integration, Geospatial Estimator Platform, Edge AI-Driven IoT Platform, AIIoT & Edge Platform, AI-Optimized Edge Processing, Cloud-Native Infrastructure Management, Blockchain Payment, Quantum-Classical Hybrid Computing Plat...

    $950.00
  7. 28 Nov 2025  |  Global  |  Technology Research

    Growth Opportunities in Zero-Trust, Edge Security, Cryptographic Authentication, Threat Detection, Data Security, and Threat Intelligence

    Cyber Security Technology Opportunity Engine

    This edition of the Cyber Security Technology Opportunity Engine (TOE) captures developments related to Innovations in Zero-Trust, Edge Security, Cryptographic Authentication, Threat Detection, Data Security, Threat Intelligence Solutions. Artificial Intelligence is elevating these solutions to provide robust security.Cyber Security TOE’s mission i...

    $950.00
  8. 20 Nov 2025  |  Global  |  Technology Research

    Privacy-Enhancing Technologies (PETs) in Enterprise Data Management

    Privacy Enhancing Technologies in Enterprise Data Management: Next-Generation Cybersecurity Framework for Digital Enterprises

    The 2025 edition of privacy-enhancing technologies (PETs) explores cutting-edge innovations that redefine secure data collaboration and regulatory compliance across industries. PETs enable organizations to analyze, process, and share sensitive data without compromising privacy—using advanced methods such as differential privacy, federated learning,...

    $4,950.00
  9. 29 Oct 2025  |  Global  |  Technology Research

    Frost Radar: Edge AI Accelerators, 2025

    A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

    The edge AI accelerator market is scaling rapidly as industries demand low-latency, privacy-aware intelligence for autonomous vehicles, industrial automation, smart cameras, robotics, and other applications. Cloud-based inference faces more limits from bandwidth, latency, and data sovereignty concerns, creating a strong pull for on-device AI proces...

    $4,950.00
  10. 27 Oct 2025  |  Global  |  Technology Research

    Growth Opportunities in AI-Driven Additive Manufacturing

    Low-Cost Optimization Trends & Demand for Efficiency Are Driving Market Growth in the Manufacturing Sector

    The additive manufacturing sector has seen significant growth in recent years owing to growing demand for customized products and complex geometries in various sectors, including automotive, defense, aerospace, consumer electronics, manufacturing, and energy. AI has a wide range of applications in additive manufacturing at various levels and is a k...

    $4,950.00