IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 28 Apr 2026  |  Global  |  Market Research

    Top 10 Growth Opportunities in AI Implementation and Managed Services

    AI Implementation and Managed Services, Global, 2026

    Enterprise use of AI has moved past experimentation. Many organizations now run AI inside core workflows that affect customers, operations, and compliance. This shift has changed what enterprises expect from AI implementation and managed service providers. Success no longer hinges on launching a model or completing a deployment. It depends on wheth...

    $2,450.00
  2. 28 Apr 2026  |  Global  |  Strategic Imperatives

    Top 10 Strategic Imperatives Driving Transformation in AI Implementation and Managed Services

    AI Implementation and Managed Services, Global, 2026

    As artificial intelligence moves from experimentation into the operational core of the enterprise, the demands placed on implementation and managed service providers are changing fundamentally. Early AI success was defined by proof points: models deployed, pilots completed, productivity gains demonstrated. Today, success is defined by durability: t...

    $2,450.00
  3. 24 Apr 2026  |  Global  |  Technology Research

    Growth Opportunities in Artificial Intelligence, Generative AI, Machine Learning, Agentic AI, Predictive Analytics, Synthetic Data, Data Intelligence, and Others

    IT, Computing and Communications Technology Opportunity Engine

    This edition of the IT, Computing and Communication Technology Opportunity Engine explores growth in AI-driven intelligence, synthetic data, multi-modal AI, intelligent document processing, workflow automation, finance orchestration, compliance automation, embedded finance, cross-border payments, blockchain-enabled trade finance, tokenization, priv...

    $950.00
  4. 22 Apr 2026  |  Global  |  Strategic Imperatives

    Top 10 Transformations Impacting Growth in Cloud Applications

    Cloud Applications, Global, 2026

    The cloud application market has entered a defining moment—one shaped by rapid technological breakthroughs, geopolitical uncertainty, and rising enterprise expectations. What was once a steady shift toward SaaS and digital workflows has now transformed into a far more complex landscape, where autonomy, sovereignty, resilience, and intelligence are ...

    $2,450.00
  5. This edition of the Cyber Security Technology Opportunity Engine (TOE) explores emerging growth prospects in unified authorization intelligence, AI & cloud protection, credit risk intelligence, fraud detection, identity security, offensive security platforms, AI agents for security governance, risk & compliance, email security platforms, and autono...

    $950.00
  6. 09 Apr 2026  |  Global  |  Market Research

    Top 10 Growth Opportunities in AI Technologies and Platforms

    AI Technologies and Platforms, Global, 2026

    AI technologies and platforms are entering a new stage of maturity. Most organizations now have access to capable models and have run pilots across multiple functions. The real question is no longer whether AI works, but where it can create sustained growth and how it can be scaled without introducing cost volatility, operational risk, or governanc...

    $2,450.00
  7. 26 Mar 2026  |  Global  |  Strategic Imperatives

    Top 10 Strategic Imperatives for AI Technologies and Platforms, Global, 2026

    Strategic Imperatives Driving the Transformation

    As artificial intelligence (AI) moves from experimentation to enterprise deployment, growth is no longer limited by access to models. It is increasingly shaped by how well organizations can scale, govern, and monetize AI in real operating environments. The AI technologies and platforms market is entering a phase where economics, trust, regulation, ...

    $2,450.00
  8. This edition of the Cyber Security Technology Opportunity Engine (TOE) explores emerging growth prospects in advanced cybersecurity and cloud-native protection ecosystems. It emphasizes innovative platforms and techniques for in-depth code and malware scrutiny, self-governing safeguards in distributed cloud setups, robust user and machine identity ...

    $950.00
  9. 27 Feb 2026  |  Global  |  Technology Research

    Growth Opportunities in AI-Integrated Consumer Behavior, Explainable AI, Seamless Gaming, Feature-flag technology, Intelligent Signal Processing, and E-sim Platform

    IT, Computing and Communications Technology Opportunity Engine

    This edition of the ITCC Technology Opportunity Engine explores growth in AI-integrated consumer behavior, explainable AI, seamless gaming, feature-flag tech, intelligent signal processing, e-SIM platforms, custom software, video intelligence, automated workflows, AI support agents, network APIs, real purchase data, edge digital twins, dynamic rewa...

    $950.00
  10. 26 Feb 2026  |  Global  |  Customer Research

    Data Center Colocation: Decision-Makers’ Insights and Strategic Priorities, 2026–2027

    Highlights from the Annual Frost & Sullivan Global IT and Business Decision-Makers Survey

    Frost & Sullivan’s annual survey of IT and business decision-makers, now in its 16th year, examines evolving perceptions, investment priorities, and purchasing behaviors related to digital infrastructure. The study explores how organizations align technology adoption with business objectives amid rapid technological change.This research presents co...

    $4,950.00