IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 17 Oct 2025  |  Global  |  Technology Research

    Growth Opportunities in Behavioural Analytics-based Protection, Cloud-native Security Observability, Edge Security, and Digital Healthcare Security

    Cyber Security Technology Opportunity Engine

    This edition of the Cyber Security Technology Opportunity Engine (TOE) captures developments related to Innovations in Behavioural Analytics-based Cloud Protection, Email Authentication, Cloud-native Security Observability, Cloud-based Identity Security, Edge Security, Cloud Threat Protection, and Digital Healthcare Security.Cyber Security TOE’s mi...

    $950.00
  2. 13 Oct 2025  |  Global  |  Technology Research

    Zero Trust Architecture: Next-Generation Cybersecurity Framework for Digital Enterprises

    Next-Gen Tech Trends: Applications Leading to Security Measures in Zero Trust Architecture

    Zero trust architecture (ZTA) is rapidly gaining traction as organizations face growing cybersecurity threats, the rise of remote work, and the shift to cloud-first strategies. Unlike traditional security models, ZTA operates on the principle of "never trust, always verify," requiring continuous verification of every user and device before granting...

    $4,950.00
  3. 07 Oct 2025  |  Global  |  Frost Radar

    Frost Radar™: Data Services Platforms, 2025

    A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

    As enterprises accelerate their digital transformation and AI adoption, the ability to manage, unify, and extract value from data has become a strategic imperative. This Frost Radar™ delivers a powerful benchmarking analysis of the top 14 data services platform providers—those shaping the future of enterprise data ecosystems through innovation, sca...

    $4,950.00
  4. 26 Sep 2025  |  Global  |  Technology Research

    Innovations in Generative AI, FinOps Solution, Edge AI, Deepfake Detection, Travel Management, App Testing, Cellular and Edge IoT

    IT, Computing and Communications Technology Opportunity Engine

    This edition captures developments related to Generative AI, AI-driven SaaS Platform, FinOps Solution, Edge AI, Deepfake Detection, Smart Travel Management, AI-powered App Testing, Cellular IoT Solution, Industrial IoT Edge Solution, Data Labeling.ITCC TOE’s mission is to investigate emerging wireless communication and computing technology areas in...

    $950.00
  5. 24 Sep 2025  |  Global  |  Market Research

    Global Cellular IoT and Low-Power Wide-Area Network (LPWAN) Market, Forecast to 2030

    Driving the Next Wave of IoT Growth through Large-Scale Deployments in Utilities, Smart Cities, Manufacturing, and Transportation

    With the emergence of generative AI (GenAI), embedded SIM (eSIM), and satellite networks, the Internet of Things (IoT) space is undergoing a profound transformation. In response to these emerging trends, this study provides an overview of the traditional cellular IoT, massive cellular IoT, and non-licensed low-power wide area network (LPWAN) market...

    $2,450.00
  6. 19 Sep 2025  |  Global  |  Frost Radar

    Frost Radar™: Infrastructure- and Platform-as-a-Service Providers in Latin America, 2025

    A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

    The infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) market continues to grow at a fast pace in Latin America. Digitalization of economies, as seen worldwide, depends on cloud infrastructure and platforms. Their role is to accelerate modernization, enabling the migration of applications and data to the cloud and powering new wave...

    $4,950.00
  7. 16 Sep 2025  |  Global  |  Market Research

    Agentic AI: Emerging Trends and Opportunities

    Agentic AI Transforming the Enterprise Value Curve

    Agentic AI is redefining the enterprise AI landscape by moving beyond traditional and generative models toward autonomous systems that can reason, plan, and act across complex workflows. Enterprises are increasingly moving from experimentation to production-grade AI deployments, embedding agents within workflows, customer journeys, and IT operation...

    $2,450.00
  8. 12 Sep 2025  |  Global  |  Technology Research

    Growth Opportunities in Identity and Access Management, Managed Security Services, and AI-Driven Threat Detection & Response

    Cyber Security Technology Opportunity Engine

    This edition of the Cyber Security Technology Opportunity Engine (TOE) highlights breakthrough innovations across AI-driven threat detection, extended detection and response (XDR), behavioural analytics, deception technologies, and human-centric security platforms. Notable developments include GenAI agents for autonomous threat sweeping, post-quant...

    $950.00
  9. 08 Aug 2025  |  Global  |  Market Research

    Growth Opportunities for Telcos’ Enterprise GenAI Solutions, 2025–2030

    Large Language Models to Drive Transformational Growth and Enable AI-Driven Enterprise Products and Services

    Artificial intelligence subset generative AI (GenAI) refers to technologies capable of creating new content, such as text, images, code, audio, and video, by learning from existing data and models. For telecommunications service providers (telcos), GenAI presents transformative opportunities beyond network optimization and customer support. By depl...

    $2,450.00
  10. 08 Jul 2025  |  Global  |  Technology Research

    Enhancing Grid Resilience: Emerging Technologies for Modern and Reliable Power Systems

    Next-generation Technology Trends: Applications leading to stability enhancement of power grid systems

    Emerging technologies aimed at improving grid resilience are rapidly evolving, driven by the need for improved reliability, efficiency, and sustainability in energy systems. Innovations in technology, growing energy demands, and the incorporation of renewable energy sources are strong incentives for utilities to implement creative solutions for mor...

    $4,950.00

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