IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 28 Jun 2019  |  Global  |  Technology Research

    Cognitive Process Automation: AI Enabling Next Generation RPA Applications

    How Cognitive Automation is Shaping the Future of Businesses Globally?

    In a connected world, customers across industries are looking for faster and more efficient ways to connect with brands. Companies at the same time are trying to cut manual processes and to automate menial and repetitive tasks in order to reduce their labor costs and to inculcate more efficiency into their business processes. Robotic process automa...

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  2. 28 Jun 2019  |  Global  |  Technology Research

    Convergence of AI and AR: Transforming the Future of Business Applications

    An overview on how AI+AR is Impacting Customer Experience and the Way Businesses Work

    The convergence of artificial intelligence and augmented reality is transforming business applications and is likely to have a profound impact on customer experience and the way businesses work. Computer vision, an artificial intelligence technology, allows computers to understand the objects seen through cameras, which are identified and labeled u...

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  3. 27 Apr 2018  |  Global  |  Technology Research

    ICT Technologies Transfoming the Future of Automotive Sector

    Digital Disruptors in the Automotive Industry

    ICT has led to transformational breakthroughs in the automotive landscape, enabling companies to gain a competitive advantage, creating new ways of generating revenue, and convergence of technologies that has disrupted the status quo. This report outlines the different types of information and communication technologies disrupting the automotive sp...

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  4. 27 Dec 2017  |  Global  |  Technology Research

    Innovations in Computer Vision Applications Powered by AI

    Harnessing Emerging Business Opportunities Through Visual Intelligence

    Computer vision is a rapidly burgeoning field, with the potential to revolutionize various applications such as advanced driver assistance systems, medical imaging, precision agriculture, retail, advertising, media, security and surveillance, unmanned aerial vehicles (UAVs), and robotics. This report answers the following questions: • Which are th...

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  5. 30 Dec 2015  |  Global  |  Technology Research

    Technologies Enabling Intelligent Transportation (TechVision)

    Convergence of Technologies Gives Rise to Safer, Smarter, and Informed Transport System

    This research service provides a study of the ICT technologies adopted by the automotive industry, including, wireless technologies, sensing technologies, and computational technologies that enable the creation of intelligent applications geared toward providing a cheaper, safer, automated, quicker and more sustainable transportation system. The ad...

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  6. 31 Dec 2013  |  Global  |  Technology Research

    Technology Competitiveness of Knowledge-Based Economies (Technical Insights)

    Emerging Technologies Empower Knowledge-Based Economies

    Knowledge-Based Economies generate economic value through knowledge creation / innovation; have strong focus on R&D; showcase an entrepreneurial culture. This report focusses on the technology competitiveness of knowledge economies and what drives them.

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