IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 09 Dec 2021  |  Global  |  Technology Research

    Smart Water Management: Disruptive Technologies are Transforming the Water Industry

    Advanced Technologies are Improving the Water Management Process.

    Digital technologies such as AI, analytics, cloud, and digital twin are playing a key role in the transformation of the water industry. The application of these advanced technologies helps water resource authorities (both municipal and non-municipal authorities) to address various challenges related to the monitoring of water quality, the improveme...

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  2. 24 Nov 2021  |  Global  |  Technology Research

    Future of GCCs in India: Transforming into R&D Powerhouses

    Transformative Mega Trends fueling the growth of GCCs in India

    A number of software companies established their fulfillment centers in India in the early 2000s in search of low-cost, high-productivity hubs. The early success of jobs outsourced to India and a rapidly evolving education infrastructure led to further investments in Indian global capability centers (GCCs). As companies ramped up their investments ...

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  3. 11 Nov 2021  |  Global  |  Technology Research

    Driving Next-generation Advancements in Manufacturing through Extended Reality

    Manufacturing Efficiency Will Boost Adoption of Extended Reality Systems in Industries

    The development of augmented reality (AR), virtual reality (VR), and extended reality (XR) technologies expect to accelerate in upcoming years. Technology developers and adopters across various industries experiment with these innovations for mass deployment, driving the shift from product testing for specific application requirements to scaling th...

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  4. 27 Oct 2021  |  Global  |  Technology Research

    Intelligent Transportation System Growth Opportunities

    Impact Assessment of Technology Strategies that Tackle Traffic Data Deluge

    The demand for intelligent transportation system (ITS) has also evolved with the progress transportation systems have made over the years. However, effective utilization of transportation systems depends on proper management of input data sources which describe the performance of the system and the state of system controls. The nature and quality...

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  5. 18 Aug 2021  |  Global  |  Technology Research

    Next Wave of Deep Learning Models & Applications (RNN, CNN, and GaN)

    Neural Networks Empowering the Next Generation of AI Applications

    As digitization progresses across industries, AI is gaining a ubiquitous adoption as more and more business processes are being automated. With this, the expectations from AI in terms of what applications can be realized using AI is also expanding, and thus a more complex set of neural networks have been introduced which are expected to leverage ad...

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  6. 29 Jul 2021  |  Global  |  Technology Research

    Federated Learning: New Approach to Building AI Models

    Leveraging Open Source Tools to Accelerate Technology Development across Organizations and Regions

    Traditional machine learning (ML) models are centralized and involve vast amounts of data. However, both the urgency to guarantee data privacy and to abide by strict regulations imposed across regions have contributed to the emergence of a new and powerful alternative technique, federated learning. Instead of acquiring data from a central server or...

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  7. 30 Dec 2015  |  Global  |  Technology Research

    Automation & Communication Technology Innovations Impacting Oil & Gas Sector (TechVision)

    An Analysis Of The Convergence Scenario To Facilitate Better Product Development

    This research service delves into emerging Communication and Automation trends and their impact, penetration and future in the Oil and Gas sector. Communication technologies provide the connection to remote oil rigs and wells while automation enable proper functioning of machines at locations where human services are minimal. It is important to ens...

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  8. 30 Dec 2015  |  Global  |  Technology Research

    Connected Health: Mobilizing the Power of IoT (TechVision)

    Transformation of Healthcare Aided by Digitization

    Availability of information is one of the major challenges that exists in healthcare system due to lack of technology infrastructure and connectivity. With a distributed network architecture, information is scattered across several repositories, however it fails to integrate these repositories to provide valuable insights in critical situations. Th...

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  9. 30 Dec 2015  |  Global  |  Technology Research

    Technologies Enabling Intelligent Transportation (TechVision)

    Convergence of Technologies Gives Rise to Safer, Smarter, and Informed Transport System

    This research service provides a study of the ICT technologies adopted by the automotive industry, including, wireless technologies, sensing technologies, and computational technologies that enable the creation of intelligent applications geared toward providing a cheaper, safer, automated, quicker and more sustainable transportation system. The ad...

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  10. 29 Dec 2015  |  North America  |  Technology Research

    Management of health information - Trends and Innovation

    Laying the Foundation for P4 Medicine

    With the increase in quantity and complexity of data and the diversity of their formats, the market is witnessing several innovations in health information management system to keep up with the trends and user demands. Healthcare and Information Technology (IT) are the two largest industries in terms of market size, size of innovation ecosystem, fu...

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