IT Services and Applications Market Research Reports

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 14 Dec 2017  |  North America  |  Strategic Forecasting

    Everyone Wants “Real-time Analytic Insights” - But Which Architecture Will Get You There?

    The lack of consensus with regard to real-time analytics technologies is creating a barrier to entry for those who wish to deploy it. This report is designed to be meaningful and useful for anyone engaged in exploring, selecting, specifying, deploying, and managing solutions to provide organizations with real-time analytic insights. The report di...

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  2. Artificial intelligence (AI)—especially machine learning technologies as applied to advanced analytics—provides a way to transcend the limitations of human analysis, and evolve from a data-centric IT to an information-centric IT. AI provides the capabilities to deliver a true intelligence technology: one that, once trained, requires no human in...

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  3. 18 Aug 2017  |  North America  |  Strategic Forecasting

    2017 Big Data Analytics Survey: Big Data Beginning to Dominate but Issues Arising

    Stratecast’s fourth BDA survey data indicates that nearly all companies, regardless of vertical, are considering implementing BDA, are in the process of implementing BDA, or have implemented BDA solutions. In fact, most respondents surveyed consider BDA the most important technology, compared to other technologies in their organizations. However,...

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  4. 11 Aug 2017  |  Asia Pacific  |  Tracker

    Asia-Pacific Enterprise Telephony Market CY2016 Tracker, Forecast to 2021

    On-Premise Telephony Solutions Face Strong Challenges from Hosted/Cloud Telephony Services

    This Asia-Pacific enterprise telephony market tracker analyzes the trends, go-to-market strategies, and important customer successes. The market is segmented into private branch exchange (PBX), key telephone system (KTS), wireless private branch exchange (WPBX), and Internet Protocol (IP) PBX. This research is based on Frost & Sullivan's proprietar...

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