This paper looks at the future of microjobs from the perspective of a microworker and an employee at a microjob platform company, set in the year, 2030. It provides a delineation of employment definitions, along with a comparative analysis of microjobs today and expectations on how they will evolve by 2030. The key areas of microwork explored in this paper include online work (categorization, validation/user experience, editing/transcription, research/information gathering, and others) and offline work (retail tracking, verification, and others). This paper also sheds light on key trends that are expected to impact the future of microjobs, such as social trends, technology trends, and regulatory trends.

The purpose of this paper is to spark thought on the future of work, particularly as it pertains to the evolution of typical work structures and shifts toward the greater integration of microjobs with a fluid workforce. It serves as a thought piece for new areas of investment in this industry as well as for consideration from traditional companies on ways of adapting to this future work state. This paper includes not only an analysis of the microjobs industry but also an evaluation of the numerous emerging and evolving trends and the effects of their intersection with industry dynamics. The paper draws on primary interviews and secondary research, as well as Frost & Sullivan’s Visionary Innovation Research.

Analyst: Lauren Martin-Taylor