North America 2013 Customer Contact Market Predictions

Positioning for a New Consumer with Technology Enablement, Automation, and Self-help

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Regular Price: USD 1,500

Special Price USD 1,275

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The market insight contains a summary of economic conditions, regulatory challenges, and contact center budget considerations (drivers and restraints). This includes analyst conclusions and recommendations. This research study also provides Frost & Sullivan insight into mobile communication application development in the contact center market.

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North America 2013 Customer Contact Market PredictionsPositioning for a New Consumer with Technology Enablement, Automation, and Self-help2013 Predictions - Analyst Commentary and Recommendations




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