North America 2013 Customer Contact Market Predictions

North America 2013 Customer Contact Market Predictions

Positioning for a New Consumer with Technology Enablement, Automation, and Self-help

RELEASE DATE
12-Feb-2013
REGION
North America
Deliverable Type
Market Research
Research Code: 9857-00-33-00-00
SKU: IT00134-NA-MR_01128
AvailableYesPDF Download

$1,500.00

Special Price $1,125.00 save 25 %

In stock
SKU
IT00134-NA-MR_01128

$1,500.00

$1,125.00save 25 %

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Description

The market insight contains a summary of economic conditions, regulatory challenges, and contact center budget considerations (drivers and restraints). This includes analyst conclusions and recommendations. This research study also provides Frost & Sullivan insight into mobile communication application development in the contact center market.

Table of Contents

2013 Predictions - Analyst Commentary and Recommendations

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The market insight contains a summary of economic conditions, regulatory challenges, and contact center budget considerations (drivers and restraints). This includes analyst conclusions and recommendations. This research study also provides Frost & Sullivan insight into mobile communication application development in the contact center market.
More Information
Deliverable Type Market Research
No Index Yes
Podcast No
Author Stephen Loynd
Industries Information Technology
WIP Number 9857-00-33-00-00
Is Prebook No