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Consumer Insights and Dealership Perceptions Driving Transformational Growth in the Adoption of E2Ws in India
21-Nov-2025
South Asia, Middle East & North Africa
Market Research
MHFB-01-00-00-00
AU_2025_34115
Consumer perceptions and dealership experiences influence the shift in sustainable mobility in electric two-wheelers and their adoption in India. This study examines the survey in seven states: Gujarat, Maharashtra, Punjab, Rajasthan, Delhi, Chhattisgarh, and Madhya Pradesh.
This survey covered 232 respondents from four target groups: 105 current owners, 78 potential owners, 37 non-interested target groups, and 14 dealers. Feedback from different target groups focused on performance (range, battery reliability, comfort), ownership factors (cost, brand, after-sales service), and adoption barriers, including charging, the impact of rainy seasons on performance, and willingness to pay.
Insights from dealerships included reasons for entering the market, customer perceptions, usage patterns, and challenges in pricing, financing, and insurance. This study also integrates viewpoints from consumers and dealerships, highlighting key enablers and barriers that influence E2W adoption. The findings in this study provide valuable insights for policymakers, OEMs, and dealers, which will strengthen customer trust, enhance dealership support, and develop plans to increase the growth of E2Ws in India.
Author: Varun Ganesh Prasad
Research Objectives and Methodology
Growth Drivers
Growth Restraints
Coverage and Sample Size: E2Ws
What are the Key Hindrances to the Use of E2Ws? Spontaneous Verbatim Mentions
Respondent Profile: E2W End Users
Respondents’ Preferences
Respondents’ Hobbies
Media Habits: Types of Television Programs Watched
Media Habits: Webpages Surfed Online for Personal Use
Summary: Communication Routes Through Media Channels to Address E2W Usage Among Target Groups
Key Factors for Choosing E2Ws
Choice of E2W Under Certain Probable Conditions: Current Owners
Who Among the Current E2W Franchise is Most Vulnerable for Switch Out?
Perceived Differences Between E2Ws and Petrol-Run 2Ws
E2Ws: Perceived Advantages and Disadvantages
Overall Satisfaction with Various Aspects of E2Ws
E2W Current Usage
Auto Financing for E2W Purchases
Perception of Auto Financing Availability for E2Ws
E2W Battery Usage
Perceptions About E2Ws’ Battery Life
E2W Usage Pattern
Importance of Certain Aspects When Buying a New 2W in the Future
Association with Different Aspects of E2Ws
Feedback on E2W Battery Replacement and Recharging
Impact of Rainy Season on E2W Performance
Key Factors Considered for Using E2Ws: Potential Users
Choice of E2Ws Under Certain Probable Conditions: Potential Owners
Potential Users’ Willingness to Pay for E2Ws
Potential Users’ Expectations From E2Ws
Key Barriers Against Choosing E2Ws Among the Non-Interested Group
Choice of E2Ws Under Certain Probable Conditions: Non-Interested Group
Dealership Profile
Key Reasons for Taking up an E2W Dealership
Dealers’ Opinions on Customers’ Perspectives on E2Ws
What do Customers Perceive as Advantages and Disadvantages? Dealers’ Point of View
Customers’ Opinion on Pricing
Customers’ Opinion on E2W Insurance Coverage
Customers’ Opinion on Auto Financing for E2Ws
Dealers’ Perspective on Key Barriers to Choosing E2Ws
Dealers’ Perception: Which Version is Better?
Additional Feedback on E2W Auto Financing from Dealers: Verbatim Mentions
Conclusions
Suggestions for Market Prioritization of E2Ws
Growth Opportunity 1: Affordable Mass-Market Electric Two-Wheelers
Growth Opportunity 2: Charging and Battery-Swap Infrastructure Expansion
Growth Opportunity 3: Flexible Financing and Ownership Models
Why is it Increasingly Difficult to Grow?
The Strategic Imperative
The Impact of the Top 3 Strategic Imperatives on Consumer Perception of E2W Ownership in India
Growth Opportunities Fuel the Growth Pipeline Engine
Benefits and Impacts of Growth Opportunities
Next Steps
List of Exhibits
Legal Disclaimer
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This survey covered 232 respondents from four target groups: 105 current owners, 78 potential owners, 37 non-interested target groups, and 14 dealers. Feedback from different target groups focused on performance (range, battery reliability, comfort), ownership factors (cost, brand, after-sales service), and adoption barriers, including charging, the impact of rainy seasons on performance, and willingness to pay.
Insights from dealerships included reasons for entering the market, customer perceptions, usage patterns, and challenges in pricing, financing, and insurance. This study also integrates viewpoints from consumers and dealerships, highlighting key enablers and barriers that influence E2W adoption. The findings in this study provide valuable insights for policymakers, OEMs, and dealers, which will strengthen customer trust, enhance dealership support, and develop plans to increase the growth of E2Ws in India.
Author: Varun Ganesh Prasad
| Deliverable Type | Market Research |
|---|---|
| Industries | Automotive |
| No Index | No |
| Is Prebook | No |
| Keyword 1 | electric two wheeler market india |
| Keyword 2 | e2w consumer insights |
| Keyword 3 | india ev two wheelers |
| Podcast | No |
| Predecessor | None |
| WIP Number | MHFB-01-00-00-00 |