Executive Summary

Definitions

Definitions (continued)

Definitions (continued)

State of the Market

State of the Market (continued)

State of the Market (continued)

State of the Market (continued)

Existing Challenges for WebRTC Success

Existing Challenges for WebRTC Success (continued)

Existing Challenges for WebRTC Success (continued)

Existing Challenges for WebRTC Success (continued)

Drivers for WebRTC Success among End Users

Restraints for WebRTC Success among End Users

Drivers for WebRTC Success among Enterprises

Restraints for WebRTC Success among Enterprises

Drivers for WebRTC Success among UCC Vendors

Restraints for WebRTC Success among UCC Vendors

WebRTC’s Impact on the UCC Market

WebRTC’s Impact on the UCC Market (continued)

WebRTC’s Impact on the UCC Market (continued)

WebRTC’s Impact on the UCC Market (continued)

WebRTC’s Impact on the UCC Market (continued)

Enterprise Communications Vendors’ WebRTC Strategies

Enterprise Communications Vendors’ WebRTC Strategies (continued)

Enterprise Communications Vendors’ WebRTC Strategies (continued)

Enterprise Communications Vendors’ WebRTC Strategies (continued)

Enterprise Communications Vendors’ WebRTC Strategies (continued)

Enterprise Communications Vendors’ WebRTC Strategies (continued)

Enterprise Communications Vendors’ WebRTC Strategies (continued)

Enterprise Communications Vendors’ WebRTC Strategies (continued)

Enterprise Communications Vendors’ WebRTC Strategies (continued)

Emerging WebRTC Participants to Watch

Emerging WebRTC Participants to Watch (continued)

Emerging WebRTC Participants to Watch (continued)

Emerging WebRTC Participants to Watch (continued)

Strategic Recommendations for UCC Vendors

WebRTC Use Cases

WebRTC Use Cases (continued)

Legal Disclaimer

The Frost & Sullivan Story

Value Proposition

Global Perspective

Industry Convergence

360º Research Perspective

Implementation Excellence

Our Blue Ocean Strategy