The Effect of WebRTC on the Unified Communications and Collaboration Market

Driving UCC Capabilities to the Masses

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Web Real-time Communication (WebRTC) ranks among the most disruptive communications and collaboration technologies seen in years. Since the release of the project in May 2011, the market has seen an explosive growth of both WebRTC support and WebRTC-based offerings. This Frost & Sullivan market insight analyzes the impact of WebRTC on the enterprise unified communications and collaboration (UCC) market and enterprise communications vendor strategies.

Table of Contents

The Effect of WebRTC on the Unified Communications and Collaboration MarketExecutive SummaryExecutive SummaryDefinitionsDefinitionsDefinitions (continued)Definitions (continued)State of the MarketState of the MarketState of the Market (continued)State of the Market (continued)State of the Market (continued)Existing Challenges for WebRTC SuccessExisting Challenges for WebRTC SuccessExisting Challenges for WebRTC Success (continued)Existing Challenges for WebRTC Success (continued)Existing Challenges for WebRTC Success (continued)Drivers and Restraints for WebRTC SuccessDrivers for WebRTC Success among End UsersRestraints for WebRTC Success among End UsersDrivers for WebRTC Success among EnterprisesRestraints for WebRTC Success among EnterprisesDrivers for WebRTC Success among UCC VendorsRestraints for WebRTC Success among UCC VendorsWebRTC’s Impact on the UCC MarketWebRTC’s Impact on the UCC MarketWebRTC’s Impact on the UCC Market (continued)WebRTC’s Impact on the UCC Market (continued)WebRTC’s Impact on the UCC Market (continued)WebRTC’s Impact on the UCC Market (continued)Enterprise Communications Vendors’ WebRTC StrategiesEnterprise Communications Vendors’ WebRTC StrategiesEnterprise Communications Vendors’ WebRTC Strategies (continued)Enterprise Communications Vendors’ WebRTC Strategies (continued)Enterprise Communications Vendors’ WebRTC Strategies (continued)Enterprise Communications Vendors’ WebRTC Strategies (continued)Enterprise Communications Vendors’ WebRTC Strategies (continued)Enterprise Communications Vendors’ WebRTC Strategies (continued)Enterprise Communications Vendors’ WebRTC Strategies (continued)Enterprise Communications Vendors’ WebRTC Strategies (continued)Emerging WebRTC Market Participants to WatchEmerging WebRTC Participants to WatchEmerging WebRTC Participants to Watch (continued)Emerging WebRTC Participants to Watch (continued)Emerging WebRTC Participants to Watch (continued)Strategic Recommendations for UCC VendorsStrategic Recommendations for UCC VendorsWebRTC Use CasesWebRTC Use Cases WebRTC Use Cases (continued)Legal DisclaimerThe Frost & Sullivan StoryThe Frost & Sullivan StoryValue PropositionGlobal PerspectiveIndustry Convergence360º Research PerspectiveImplementation ExcellenceOur Blue Ocean Strategy




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