The Future of Facility Management

 

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The facility management (FM) market is posed for a major transformation in the next 5 years. In many parts of the world, FM services are commoditising and there is a need for innovation and new value propositions. This visionary study identifies the 8 most significant transformational trends that will define the future of the FM market. It also presents the growth outlook for the market until 2025 and analyses the future of competition, market share evolution, service integration strategies, competitive trends, the impact of technology, the future of the workplace, and the market outlook for major regions, namely North America, Europe, Asia-Pacific, and Rest of the World.

Table of Contents

1. Executive Summary
Key Findings and CEO 360 Degree Perspective
Top Predictions for the FM Market
Future of FM—Top 5 Conclusions
Service Integration
Workplace Change Management
Leverage of IoT
Big Data Analytics
Market Consolidation
Transformational Trends in the FM Market
Business Productivity
Anything as a Service (XaaS)
Sustainability
Energy Management
Performance Contracting
Partnerships & Collaboration
Cloud Services
Selling to the CXO
Global FM Market in Numbers
Global Future of Work
Labour Force
Place of Work
Workplace Technology
Key Conclusions and Vision for the FM Market
Region
Segment
Business Model
Technology
Supply
Customer
Competitive Environment
Associated Research and Multimedia on FM
2. Research Scope, Objectives, Methodology, and Background
Market Definitions
Market Segmentation
Building Operation and Maintenance
Environmental Management
IT and Telecommunications
Property Management
Support Services
Geographical Scope
North America
Europe
Asia-Pacific
Rest of the World
3. FM—Growth Outlook 2025
Global Growth Summary
Global Growth Outlook
Service Integration and IFM Growth
4. Global FM Market—Transformational Trends
Market Roadmap
Transformational Trends
Business Productivity
Anything as a Service
Sustainability
Energy Management
Performance Contracting
Partnerships and Collaboration
Cloud Services
Selling to the CXO
Trend 1—Business Productivity
Trend 2—Anything as a Service (XaaS)
Trend 3—Sustainability
Trend 4—Energy Management
Trend 5—Performance Contracting
Trend 6—Partnerships and Collaborations
Trend 7—Cloud Services
Trend 8—Selling to the CXO
5. The Future of Competition in FM
The Future of Competition
Market Share Analysis
Market Share Evolution
Service Integration Strategies
Competitor Growth Analysis
Strategic Focus
Competitive Trends
Chinese Companies to Watch
Convergence Opportunities
Regional Competitive Trends
M&A Activities
CBRE & GWS
Atalian
JLL
SPIE
Interserve
Quess Corp
Engie
ISS
CBRE
EDF
Schneider Electric
EnerNOC
ABM
Bilfinger
Mitie
6. Mega Trend Impact on FM
Key Shifts in Demographics and Technology
Future of Work—Segments to Explore for FM Suppliers
Labour Force
Ageing Population
Female Empowerment
Generation Y Employees
Crowdsourcing as a New Outsourcing
Modular Work Structures
Office Design to Drive Collaboration
7. Impact of Technology on FM Services
Impact of Technology
Technology Roadmap Towards Smart and Connected Buildings
Technology in Buildings—Top Developments to Watch
Connectivity and Convergence
Big Data and Analytics
Internet of Things (IoT)
Transformational Technology Trends in Homes and Buildings
Fastest Growing Technology Markets in Homes and Buildings
Long-term Technology Vision for Homes and Buildings
8. Growth Opportunities by Region
Growth Opportunities by Region
Regional Growth Comparison
Regional Segmentation and Market Tiers
Strategic Growth Trends by Region
North America
Europe
Asia-Pacific
Rest of World
Legal Disclaimer
9. Appendix
Abbreviations and Acronyms Used
Market Engineering Methodology
10. The Frost & Sullivan Story


List of Figures & Charts

1. Total FM Market: Examples of Innovative XaaS Solutions, Global, 2016
2. Total FM Market: Examples of Sustainability Service Leaders, Global, 2016
3. Total FM Market: Examples of Partnerships and Collaboration, Global, 2016
4. Total FM Market: Company Market Share Analysis of Top 5 Participants, Global, 2016
5. FM Market: Segmentation by Tiers of Market Development by Region, Global, 2016


1. FM Market: Top Transformational Trends, Global, 2016–2025
2. Total FM Market: Revenues by Service Delivery Model, Global, 2016 and 2025
3. FM Industry: The Future Trends, Global, 2016–2025
4. Total FM Market: Service and Delivery Model Definitions, Global, 2016
5. Total FM Market: Value Spectrum of FM Services, Global, 2016
6. FM Market: Revenues by Service Delivery Model, Global, 2016 and 2025
7. FM Market: Revenue Share by Service Delivery Model, Global, 2016 and 2025
8. Total FM Market: CAGR by Service Delivery Model, Global, 2016–2015
9. Total FM Market: Revenues by Service Delivery Model by Region, Global, 2016
10. Total FM Market: CAGR by Service Delivery Model and by Region, Global, 2016–2025
11. Total FM Market: Revenues by Service Delivery by Region, Global, 2025
12. Total FM Market: Strategic Importance of Selected Services in IFM, Global, 2016
13. Total FM Market: Selected Countries by Tier, Defined by Penetration of Outsourcing and IFM, Global, 2016
14. Total FM Market: Converging Elements for Business Productivity, Global, 2016
15. Total FM Market: Key Areas of Impact for Business Productivity, Global, 2016
16. Total FM Market: Examples of Functional Areas of Innovation for Business Productivity, Global, 2016
17. Total FM Market: Key Elements of XaaS, Global, 2016
18. CEO Survey Results: Motivations for Sustainability Investments, Global, 2016
19. Energy Savings and Performance Contracting: Revenue Forecast, Europe and North America, 2012–2020
20. Total FM Market: Selection of Energy Management Contract Models and Market Segmentation, Global, 2016
21. Total FM Market: Big Data Analytics Use Case Examples, Global, 2016
22. Total FM Market: Competitive Landscape for Big Data Solutions, Global, 2016
23. Emerging C-Suite Titles, Global, 2016–2025
24. Total FM Market: Revenue Market Share, Global, 2016 and 2025
25. Total FM Market: Percent of IFM Sales of Total FM Sales by Competitor, Global, 2016
26. Total FM Market: Strategic Focus on Integration and Internationalisation, Global, 2016
27. Total FM Market: Examples of Leading Participants by Strategic Focus, Global, 2016
28. Labour Force Size by Region, Global, 2025
29. Top 15 Ageing Countries by Rank, Global, 2025
30. Crowdsourcing Flow Model, Global, 2016–2025
31. FM Market: Technology Timeline, Global, 2009–2020
32. Big Data, Sources, and Types of Services, Global, 2016
33. Data Traffic Per Year, Global, 2012 and 2020
34. IoT in Smart Buildings: IoT Network, Global, 2016
35. Homes and Buildings Industry: Transformational Industry Trends, 2016
36. Homes and Buildings Industry: Fastest Growing Markets, 2016
37. Homes and Buildings Industry: Long-term Visionary Trends, 2016
38. Total FM Market: Importance of Strategic Growth Trends by Region, Global, 2016
39. FM Market: Importance of Strategic Growth Trends, North America, 2016
40. FM Market: Revenues by Service Delivery Model, North America, 2016 and 2025
41. FM Market: Importance of Strategic Growth Trends, Europe, 2016
42. FM Market: Revenues by Service Delivery Model, Europe, 2016 and 2025
43. FM Market: Importance of Strategic Growth Trends, APAC, 2016
44. FM Market: Revenues by Service Delivery Model, APAC, 2016 and 2025
45. FM Market: Importance of Strategic Growth Trends, RoW, 2016
46. FM Market: Revenues by Service Delivery Model, RoW, 2016 and 2025



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