Automotive

Voice of Consumer - Buyer Profiles of Electric Two-wheelers in India

India’s Electric Two-wheeler Adoption is Growing due to the Country's Push for Sustainability, Cost Savings, and Pollution Reduction

INDUSTRY
Automotive

RELEASE DATE
03-Feb-2025
REGION
Global
DELIVERABLE TYPE
Customer Research

RESEARCH CODE
PFRV-01-00-00-00
SKU
AU_2025_1288
Yes
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Voice of Consumer - Buyer Profiles of Electric Two-wheelers in India
Published on: 03-Feb-2025 | SKU: AU_2025_1288

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India's E2W market is expanding quickly due to rising petrol prices, government incentives, and growing environmental concerns. To effectively target customers and meet their needs, OEMs and marketers should understand the buyer profiles of electric two-wheelers. This study examines the Voice of the Consumer by looking at the traits, inclinations, and buying patterns of Indian electric two-wheeler customers. The study uses qualitative and quantitative research methods to identify different buyer segments according to psychographics, demographics, and reasons for buying. The results show that Indian customers who buy electric two-wheelers are younger, tech-savvy people and environmentally conscientious professionals. Even if buyers are inclined to spend money on expensive E2Ws with better performance, battery life, and features like smart connectivity, price sensitivity is still a major consideration. Purchase decisions are also influenced by persistent worries about product reliability, charging infrastructure, and range. The study shows that city dwellers are increasingly using electric two-wheelers for last-mile connectivity, and its conclusion offers manufacturers strategic insights to help them adjust their distribution, product development, and marketing plans in response to changing customer demands. By looking into the interests and worries of the buyers, OEMs may better position their electric two-wheeler offers and take advantage of the rising demand for sustainable mobility solutions.

Research Objectives and Methodology

E2W—Decision-making Process

E2W—Decision-making Process (continued)

E2W—Purchase Process

E2W—Purchase Process (continued)

E2W—Usage Pattern

E2W—Usage Pattern (continued)

E2W—Usage Experience

E2W—Usage Experience (continued)

Consideration Factors Prior to E2W Purchase

Consideration Factors Prior to E2W Purchase (continued)

Key Influencing Factors and Influencers Prior to E2W Purchase

Information Sources for E2W

E2W Purchase Considerations in Probable Situations

E2W Purchase Considerations in Probable Situations (continued)

Purchase Process

Opinion on E2W Price

Distance Travelled and Mileage of E2W

Road or Traffic Conditions Encountered on Regular Runs

Battery Swapping

Charging E2W Battery

Satisfaction with E2W

Satisfaction Drivers for E2W

Willingness to Recommend E2W to Others

Willingness to Consider E2W on the Next Purchase Occasion

Challenges Faced in E2W Usage

Expected Enhancements in an E2W

Key Findings on E2W Buyer Profiles in India

Strategic Recommendations for OEMs, Dealers, and Market Players

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