Whats Hot in ICT 2015

Voice of the Customer Study

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Based on a survey of 1,028 key Frost & Sullivan customers conducted across Europe in the 4th quarter of 2014, this market insight highlights the hot topics for growth identified in the Information & Communication Technologies (ICT) sector for 2015. Data and opinions of key stakeholders, combined with analysis and commentary from Frost & Sullivan industry experts, have been used to present market highlights, hot growth topics, global hot spots, areas of market convergence, and predictions for the year ahead.

Table of Contents

IntroductionIntroductionSurvey CoverageIndustry and FunctionIndustry by RegionWhat’s Hot in ICT 2015?Key Perspectives on Growth in ICT in 2015Convergence with Other IndustriesVertical Industries—Enabling OpportunitiesHot Topics by Research Coverage AreaResearch Coverage AreasBig Data and Analytics (BDA)Big Data and Analytics (continued)Cloud ComputingMobile and Wireless ServicesIT Services and ApplicationsCommunications ServicesInformation and Network SecurityUnified Communications/Enterprise CommunicationsDigital IdentificationDigital Media—Enterprise SolutionsDigital Media—Media & Entertainment SolutionsCustomer ContactFour Big Predictions for 2015AppendixAbbreviations and Acronyms UsedLegal DisclaimerThe Frost & Sullivan StoryThe Frost & Sullivan StoryValue Proposition—Future of Your Company & CareerGlobal PerspectiveIndustry Convergence360º Research PerspectiveImplementation ExcellenceOur Blue Ocean Strategy




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