Audio Conferencing Endpoints Market, Global, 2024 2030
The Adoption of Hybrid Working Models and Need to Optimize Employee Productivity are Driving Transformational Growth in Response to Organizations Investment in Return-to-Office Programs
08-Jul-2024
Global
Market Research
MH34-01-00-00-00
TE_2024_844
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The audio conferencing endpoints market continues to evolve and remains a relevant segment for businesses seeking clearer, more reliable audio solutions for their meeting spaces. While the hybrid work model is unlikely to disappear overnight, organizations are considering return-to-office (RTO) programs with growing frequency. These programs usually contain a large refresh of existing estate and technology infrastructure. Although video has been the focus for the last 4 years, RTO programs will help to push audio up decision-makers' agendas.
As organizations navigate their way through RTO programs, the use of tabletop and installed audio endpoints will evolve. In line with wider trends of connectivity of adopting networked devices, conference phones have expanded from traditional connectivity approaches and now include USB, offering networked endpoints. This flexibility allows organizations to adopt their preferred conferencing endpoint while benefiting from high-quality audio features. Established vendors, such as Jabra, have a strong market presence and offer a spectrum of features and device options to suit different work models.
The relentless pursuit of improved audio quality is a differentiator in the market. Vendors are incorporating noise cancellation and 360-degree microphone pickup to ensure clear communication, even in open, busy offices. Wireless connectivity is also gaining traction, offering businesses more flexibility in configuring their conference rooms, eliminating cable clutter, and allowing for easier placement of devices for optimal audio capture. The short-to-medium outlook for tabletop audio conferencing and installed audio conferencing endpoints is positive as organizations invest in audio devices that support RTO programs and hybrid working models. However, the long-term outlook is for growth to slow and return to pre-COVID-19 trends.
Author: Chris Pennell
Revenue forecast
The revenue estimate for the base year 2023 is $382.5 million, with a CAGR of 1.2% for the study period 2022–2030

The Impact of the Top 3 Strategic Imperatives on the Audio Conferencing Endpoints Market
Competitive Intensity
Why:
- In the past 2 years, demand for low-cost, plug-and-play, portable audio devices that employees can use both at home and in the office has increased, but the industry faces slowing demand.
- Organizations are replacing TDM/IP devices with collaboration bars, which support a greater range of use cases.
Frost Perspective:
- Although flexible collaboration bars are replacing TDM/IP conference phones in small and medium-sized rooms, the use of collaboration bars is driving interest in group USB devices that can be easily chained to collaboration devices to improve audio experiences.
- USB vendors are looking to grow market share by adding new features an
Transformative Megatrends
Why:
- Organizations fearing a slowdown in staff productivity are putting in place return to office (RTO) programs to encourage staff to work from the office 2 or 3 days a week.
- However, the hybrid work model will not disappear as employers will use it to retain and secure talent and lower costs, but it will mean a more mixed working environment for employees
Frost Perspective:
- Previously, ensuring all meeting participants felt equally included in calls meant ensuring all attendees were on one camera. Now, as RTO programs are more common, focus is shifting from video to audio quality in meetings.
- The primary challenge is to ensure crystalclear audio. Noise-cancelling algorithms and beamforming technologies are key differentiators for vendors.
Industry Convergence
Why:
- The range of devices in meeting spaces continues to grow as more and more devices become networked. Interoperability between installed audio devices and other audio-visual (AV) devices (cameras) becomes critical to smooth business operations.
- Convergence of networked audio devices with telephones and IT will enhance overall AV experiences.
Frost Perspective:
- By using digital networks such as Ethernet, audio devices can seamlessly connect and control AV endpoints, enabling centralized control and management and allowing vendors to enter new markets.
- The increase in digital connectivity will promote the use of audio platforms as room controllers for AV endpoints.
Scope of Analysis
- Tabletop audio conferencing endpoints comprise a built-in speaker, microphone, and a keypad combined with a user interface for audio control. They incorporate technologies such as noise reduction, echo cancellation, and anti-clipping to ensure audio quality.
- In this analysis, revenues and unit shipments correspond to vendor bookings.
- The regions covered in this research are North America (NA); Europe, Middle East, and Africa (EMEA); Asia-Pacific (APAC), and Caribbean and Latin America (CALA).
- Audio endpoints bundled into AV kits are included in market sizing. They are counted as one unit, and revenues are calculated based on audio device average sales price (ASP) only (e.g., in Crestron Flex tabletop UC Video Conference System, only revenue associated with Mercury is considered in this report). The combined revenue of modular kits is considered in a separate global video conferencing devices report (i.e., State of the Global Video Conferencing Devices Market – Forecast to 2028, published 2023-12-22).
- As TDM is a declining market and as many models are reaching the end of their useful life, Frost & Sullivan has combined TDM devices with the IP segment, which is presented as TDM/IP in the forecast, but insights into TDM and IP separately will be provided in the discussion slides of this study.
- This study does not include video digital signal processors or video-capable conferencing solutions comprised of a USB audio conferencing endpoint, a USB video camera, and a separate conferencing client. Microphones or speakers are sold separately but later combined with audio mixers and digital signal processors (DSP) when installed in meeting rooms.
Segmentation
Audio conferencing endpoints are broadly classified into the following segments.
- Audio Conferencing Endpoints
- Tabletop Endpoints
- TDM Endpoints*
- IP Endpoints
- USB Endpoints
- Personal USB
- Group USB
- Installed Endpoints
- Installed audio conferencing endpoints are non-portable audio conferencing systems designed specifically for use in larger meeting rooms and requiring installation and configuration by a trained person.
- Installed endpoints comprise a control unit or console with an embedded controlling processor and software, a multi-channel microphone mixer, an amplifier, and an echo cancellation facility. Examples include Shure MXA902, Yamaha ADECI, or Biamp MRB-L-X400-C.
- Excluded are video digital signal processors or video-capable huddle-room peripherals that are offered as a combined audio and USB video-camera pair requiring a separate conferencing client.
- Tabletop Endpoints
Competitive Environment
| Number of Competitors | More than 30 active companies |
|---|---|
| Competitive Factors | Cost, performance, support, audio quality, reliability, customer relationships, connectivity options, ease of use, vendor certifications, sales channels, and manageability |
| Key End-user Industry Verticals | High-tech, banking and financial services, government, manufacturing, education, healthcare |
| Leading Competitors | Jabra, Poly, Yamaha UC, Yealink, Cisco |
| Revenue Share of Top 5 Competitors | 65.1% |
| Other Notable Competitors | Avaya, ClearOne, Crestron, EPOS, Grandstream Networks, Mitel, Shure, VTech |
| Distribution Structure | Distributors, OEMs, retail sales, direct mark resellers, eCommerce channels |
| Notable Acquisitions and Mergers | No notable recent M&As |
Key Competitors
- Avaya
- ClearOne
- Poly
- VTech
- Yamaha
- Cisco
- Crestron
- Grandstream Networks
- Mitel
- Yealink
- Accutone
- Ankerwork
- ClearOne
- Dell
- Epos Audio
- Jabra
- Lenovo
- Q-SYS
- Sennheiser
- Peoplelink
- Beyerdynamic
- EMEET
- Biamp
- Bose
- Symetrix
- Vaddio
- Xilica
Why is it Increasingly Difficult to Grow?
The Strategic Imperative 8™
The Impact of the Top 3 Strategic Imperatives on the Audio Conferencing Endpoints Industry
Scope of Analysis
Segmentation
Market Segmentation, Definitions, and Examples: Tabletop Endpoints
Segmentation: Stand-alone Tabletop Audio and Modular AV Kits
Market Segmentation, Definitions, and Examples: Installed Endpoints
Key Questions This Study Will Answer
Summary of Findings
Key Competitors
Competitive Environment
Growth Metrics
Forecast Assumptions
Revenue and Unit Shipment Forecast
Revenue Forecast by Product: Tabletop Audio Conferencing Endpoints
Unit Shipment Forecast by Product: Tabletop Audio Conferencing Endpoints
Revenue and Unit Shipment Forecast: Installed Audio Conferencing Endpoints
Forecast Analysis
Revenue Share: Tabletop and Installed Audio Conferencing Endpoints
Revenue Forecast by Region: Tabletop Audio Conferencing Endpoints
Unit Shipment Forecast by Region: Tabletop Audio Conferencing Endpoints
Revenue Forecast by Region: Installed Audio Conferencing Endpoints
Unit Shipment Forecast by Region: Installed Audio Conferencing Endpoints
Revenue Forecast Analysis by Region
Growth Metrics
Growth Drivers
Growth Restraints
Revenue and Unit Shipment Forecast: TDM/IP Audio Endpoints
Pricing Forecast: TDM/IP Audio Endpoints
Revenue Forecast Analysis
Revenue Share: TDM/IP Audio Endpoints
Growth Metrics
Growth Drivers
Growth Restraints
Revenue and Unit Shipment Forecast: USB Audio Conferencing Devices
Unit Shipment Forecast by Product: USB Audio Conferencing Devices
Revenue Forecast by Product: USB Audio Conferencing Devices
Pricing Forecast: USB Audio Conferencing Devices
Revenue Forecast Analysis
Revenue Share: USB Audio Conferencing Devices
Growth Metrics
Growth Drivers
Growth Restraints
Revenue and Unit Shipment Forecast: Installed Audio Conferencing Endpoints
Pricing Forecast: Installed Audio Conferencing Endpoints
Revenue Forecast Analysis
Revenue Share
Growth Opportunity 1: Strategic Partnering for Audio Conferencing and AR/VR Convergence
Growth Opportunity 2: Subscription-based Digital Signal Processor DSP Software
Growth Opportunity 3: DSP as a Platform to Control Meeting Room AV
Growth Opportunity 4: Support for Managed Service Providers
Growth Opportunity 5: IoT-enabled Inventory Management
Best Practices Recognition
Frost Radar
Benefits and Impacts of Growth Opportunities
Next Steps
Take the Next Step
List of Exhibits
Legal Disclaimer
- Tabletop and Installed Audio Conferencing Endpoints: Growth Metrics, Global, 2023
- Tabletop and Installed Audio Conferencing Endpoints: Revenue and Unit Shipment Forecast, Global, 2022–2030
- Tabletop Audio Conferencing Endpoints: Revenue Forecast by Product, Global, 2022–2030
- Tabletop Audio Conferencing Endpoints: Unit Shipment Forecast by Product, Global, 2022–2030
- Installed Audio Conferencing Endpoints: Unit Shipment and Revenue Forecast by Product, Global, 2022–2030
- Tabletop and Installed Audio Conferencing Endpoints: Revenue Share of Top Participants, Global, 2022
- Tabletop and Installed Audio Conferencing Endpoints: Revenue Share of Top Participants, Global, 2023
- Tabletop Audio Conferencing Endpoints: Revenue Forecast by Region, Global, 2022–2030
- Tabletop Audio Conferencing Endpoints: Unit Shipment Forecast by Region, Global, 2022–2030
- Installed Audio Conferencing Endpoints: Revenue Forecast by Region, Global, 2022–2030
- Installed Audio Conferencing Endpoints: Unit Shipment Forecast by Region, Global, 2022–2030
- TDM/IP Endpoints: Growth Metrics, Global, 2023
- TDM/IP Endpoints: Growth Drivers, Global, 2024–2030
- TDM/IP Endpoints: Growth Restraints, Global, 2024–2030
- TDM/IP Endpoints: Revenue and Unit Shipment Forecast, Global, 2022–2030
- TDM/IP Endpoints: Average Price Forecast, Global, 2022–2030
- TDM/IP Endpoints: Revenue Share of Top Participants, Global, 2022
- TDM/IP Endpoints: Revenue Share of Top Participants, Global, 2023
- USB Endpoints: Key Growth Metrics, Global, 2023
- USB Endpoints: Growth Drivers, Global, 2024–2030
- USB Endpoints: Growth Restraints, Global, 2024–2030
- USB Audio Endpoints: Revenue and Unit Shipment Forecast, Global, 2022–2030
- USB Endpoints: Unit Forecast by Product, Global, 2022–2030
- USB Endpoints: Revenue Forecast by Product, Global, 2022–2030
- USB Endpoints: Average Price Forecast, Global, 2022–2030
- USB Endpoints: Revenue Share of Top Participants, Global, 2022
- USB Endpoints: Revenue Share of Top Participants, Global, 2023
- Installed Audio Endpoints: Growth Metrics, Global, 2023
- Installed Audio: Growth Drivers, Global, 2024–2030
- Installed Audio: Growth Restraints, Global, 2024–2030
- Installed Audio: Revenue and Unit Shipment Forecast, Global, 2022–2030
- Installed Audio: Average Price Forecast, Global, 2022–2030
- Installed Audio: Revenue Share of Top Participants, Global, 2022
- Installed Audio: Revenue Share of Top Participants, Global, 2023
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| Deliverable Type | Market Research |
|---|---|
| Author | Chris Pennell |
| Industries | Telecom |
| No Index | No |
| Is Prebook | No |
| Keyword 1 | Audio Conferencing Endpoints |
| Keyword 2 | Conferencing technology trends |
| Keyword 3 | Global audio solutions |
| List of Charts and Figures | Tabletop and Installed Audio Conferencing Endpoints: Growth Metrics, Global, 2023~ Tabletop and Installed Audio Conferencing Endpoints: Revenue and Unit Shipment Forecast, Global, 2022–2030~ Tabletop Audio Conferencing Endpoints: Revenue Forecast by Product, Global, 2022–2030~ Tabletop Audio Conferencing Endpoints: Unit Shipment Forecast by Product, Global, 2022–2030~ Installed Audio Conferencing Endpoints: Unit Shipment and Revenue Forecast by Product, Global, 2022–2030~ Tabletop and Installed Audio Conferencing Endpoints: Revenue Share of Top Participants, Global, 2022~ Tabletop and Installed Audio Conferencing Endpoints: Revenue Share of Top Participants, Global, 2023~ Tabletop Audio Conferencing Endpoints: Revenue Forecast by Region, Global, 2022–2030~ Tabletop Audio Conferencing Endpoints: Unit Shipment Forecast by Region, Global, 2022–2030~ Installed Audio Conferencing Endpoints: Revenue Forecast by Region, Global, 2022–2030~ Installed Audio Conferencing Endpoints: Unit Shipment Forecast by Region, Global, 2022–2030~ TDM/IP Endpoints: Growth Metrics, Global, 2023~ TDM/IP Endpoints: Growth Drivers, Global, 2024–2030~ TDM/IP Endpoints: Growth Restraints, Global, 2024–2030~ TDM/IP Endpoints: Revenue and Unit Shipment Forecast, Global, 2022–2030~ TDM/IP Endpoints: Average Price Forecast, Global, 2022–2030~ TDM/IP Endpoints: Revenue Share of Top Participants, Global, 2022~ TDM/IP Endpoints: Revenue Share of Top Participants, Global, 2023~ USB Endpoints: Key Growth Metrics, Global, 2023~ USB Endpoints: Growth Drivers, Global, 2024–2030~ USB Endpoints: Growth Restraints, Global, 2024–2030~ USB Audio Endpoints: Revenue and Unit Shipment Forecast, Global, 2022–2030~ USB Endpoints: Unit Forecast by Product, Global, 2022–2030~ USB Endpoints: Revenue Forecast by Product, Global, 2022–2030~ USB Endpoints: Average Price Forecast, Global, 2022–2030~ USB Endpoints: Revenue Share of Top Participants, Global, 2022~ USB Endpoints: Revenue Share of Top Participants, Global, 2023~ Installed Audio Endpoints: Growth Metrics, Global, 2023~ Installed Audio: Growth Drivers, Global, 2024–2030~ Installed Audio: Growth Restraints, Global, 2024–2030~ Installed Audio: Revenue and Unit Shipment Forecast, Global, 2022–2030~ Installed Audio: Average Price Forecast, Global, 2022–2030~ Installed Audio: Revenue Share of Top Participants, Global, 2022~ Installed Audio: Revenue Share of Top Participants, Global, 2023~ |
| Podcast | No |
| Predecessor | PE6C-01-00-00-00 |
| WIP Number | MH34-01-00-00-00 |