Search results for: 'Digitalization of Car Retail'

Digital retail is witnessing significant shifts, with next-generation innovations such as extended reality (XR), artificial intelligence (AI), the Internet of Things (IoT), radiofrequency identification (RFID), blockchain, and spatial computing enabling immersive customer experiences, intelligent operations, and connected supply chains across retai...

17 Nov 2021  |    |  Megatrends

Growth Opportunities in Retail 2.0

Key Retail Transformations Enabling Growth and Innovation to 2030

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Retail is undergoing a major transformation as trends converge to create new opportunities for the industry. Specifically, the rise of gen Y and gen Z, the digitization of retail, and the upcoming post-COVID-19 economy will compel retailers to rethink their strategies and embrace a more omnichannel and frictionless retail model. Consumers’ rapi...

Future of Retail 4.0 marks a pivotal shift in the retail landscape, driven by intelligent systems, automation, and ethical consumerism. Businesses are rapidly adopting models like Retail as a Service and Real-Time AI Pricing to enhance operational efficiency and dynamic market responsiveness. IoT-powered smart store infrastructure and AI-driven los...

As more digitally native customers look to purchase a vehicle, industry players are ramping up digital enhancements in the customer journey relating to the purchase of new and used cars or in aftersales services. COVID-19-induced social distancing norms are changing business as usual, acting as an accelerator for more dealerships, OEMs, and traders...

14 Apr 2025  |  Global  |  Market Research

OEMs’ Used Car Retail Strategies, Europe and North America, 2025

CPO Programs and Electric Units Drive Future Transformative Growth Potential

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The used car market has undergone changes since the COVID-19 pandemic, driven by soaring prices and supply shortages of new vehicles that have suppressed demand. OEMs selling vehicles directly to end customers rather than through franchise dealerships as intermediaries is a new trend gaining traction globally. Under this business model, franchise d...

This is an end-consumer survey on the attitude and perception towards diesel, hybrid and electric cars. The aim of this study is to understand consumers’ perceptions and attitude towards gasoline, diesel engines, hybrid and electric cars and further analyse their switching behaviour from diesel to hybrid/electric vehicles. About 2,525 end-consumers...

This study focuses on sustainability practices in the retail sector. It examines the integration of sustainability practices in retail, encompassing supply chain management, eco-friendly product offerings, and the adoption of business models such as circular economy, zero-waste retail stores, and subscription-based retail. Important drivers inclu...

11 Aug 2022  |  Global  |  Market Research

Strategic Profile of Volvo Cars

By 2025, Volvo Cars will be an EV Firm with BEV Models Added Annually to the Product Portfolio and Transformational Growth of EV Share to More than 50% of Retail Sales

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This research service focuses on the strategic profile of Volvo Cars and delivers insights into its operations and activities in the global market, including China, Europe, and North America. With EVs gaining popularity and the industry digitizing, Volvo is actively electrifying its product lineup and introducing new-gen software systems for a soft...

The retail industry had undergone significant change in the past decade, witnessed by the shift from in-store to online shopping and digital engagement. Digital customer care rapidly expanded with new channels on the web, mobile apps, and social media, and older channels, such as chat and interactive voice response (IVR), embellished with new tech...