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14 Aug 2025  |  Global  |  Strategic Imperatives
Top 10 Strategic Imperatives in Unified Communications and Collaboration, 2025
The Top Transformations Impacting Future Growth Potential
Global trade is entering a period of heightened uncertainty, driven by escalating geopolitical tensions, increasing trade barriers, and a shift toward a more fragmented, regionalized economic landscape, often described as a “polycrisis.” At the same time, the rapid rise of agentic AI tools is transforming traditional models of employee and customer...
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24 Dec 2021  |  Global  |  Market Research
When Blockchain and IoT Work Together: Reappraising the Promises and Pitfalls
Understanding the Convergence and Moving Past the Hype to See Real Value and Growth Opportunities
This study serves to explain how Blockchain and IoT can work together, what each technology is, how it works, how they integrate together, and example use cases. • Blockchain and IoT represent two collections of technologies with tremendous potential to improve and optimize businesses operations and daily life, but despite the heralding of a new ...
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16 Dec 2020  |  Asia Pacific  |  Market Research
Demand for Omnichannel Customer Contact Powers Malaysia’s Customer Experience Outsourcing Services Market, 2020–2026
Availiablity of a Multilingual Workforce to Attract Offshore Growth Opportunities in Customer Engagement
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
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24 Sep 2021  |  North America  |  Market Research
Acquisitions, Vertical Focus, and New Technologies Drive Highly Competitive North American Mobile Field Service Management (FSM) Market
Changing Workforce and Demanding Customers Help Power New Growth Opportunities
North American businesses rank mobile field service automation as one of their top areas of enterprise digital solution investment.* Each year, Frost & Sullivan examines this particular solution category in the context of the North American market. For the purposes of this 2021 study, mobile field service management (FSM) applications are defined a...
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01 Jun 2022  |  North America  |  Market Research
Global SASE Growth Opportunities
Future Growth Potential of Secure Access Service Edge (SASE) Due to Accelerated Cloud Migration and Hybrid Workforce Requirements
SASE has gained prominence, but its actual adoption from a single vendor remains low globally. SASE is a very intrusive concept and has caused prudence and cautiousness among global businesses. Confusion and misconception about SASE remain high among businesses, as many still perceive it as a cloud-delivered security solution, not a total network s...
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05 Dec 2023  |  Global  |  Market Research
Secure Access Service Edge Growth Opportunities
Accelerated Cloud Migration and Distributed Workforce Requirements Drive SASE Growth Potential
Frost & Sullivan expects SASE adoption to maintain strong growth momentum during the next 5 years, mainly because of factors including the shift to remote and hybrid work models, rapid adoption of cloud and cloud-delivered services, increasing requirements toward integrating disjointed networking and security solutions, and the rising need to suppo...
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08 Jan 2026  |  Global  |  Customer Research
Investment Priorities for the Workplace and Video Conferencing
Key Findings from Frost & Sullivan’s Survey of Business Leaders and IT Decision-makers
The modern workplace is undergoing a rapid transformation, moving beyond traditional metrics of occupancy to focus on effectiveness and experience. Organizations have realized that simply filling seats does not drive outcomes; instead, the workplace is now seen as a performance enabler, where experience is the new currency.Central to this evolution...
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14 Aug 2020  |  Asia Pacific  |  Market Research
Asia-Pacific Network Security Market Q1 2020 Tracker
The Demand for Secure Remote Access Solution will Increase as Secure-access Capabilities are Strengthened to Enable Remote Working
The APAC network security market saw a decline of 7.2% in Q1 2020 due to the COVID-19 crisis. China was the first country to be hit by the current pandemic, and the country implemented lockdown measures in several main cities in Q1 2020. Hence, the market suffered a strong decline of 27.9% in the first quarter. Overall, only the SSL VPN segment exp...
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27 Jul 2021  |  Global  |  Market Research
Asia-Pacific Network Security Market Q1 2021 Tracker
Continued Demand for Secure Remote Workforce to Ensure Transformational Growth of the APAC Network Security Market
The APAC network security market saw a healthy YoY growth of 19.7% in Q1 2021, indicating a strong recovery from the YoY decline of 7.3% Q1 2020 as a result of the COVID-19 pandemic. The network firewall segment remained the biggest technology segment and is likely to continue driving the overall network security market. Though 2020 saw a spike...
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30 Nov 2020  |  Asia Pacific  |  Market Research
Remote Work Requirements Push the Growth Trajectory for Enterprise Videoconferencing Endpoints and Infrastructure in APAC, 2019–2026
Videoconferencing Solutions that Enhance End-user Experience will Help Vendors Rise Above the Competitive Intensity of this Mature Market
This research study analyzes the current and future trends of the Asia-Pacific enterprise videoconferencing endpoints and infrastructure market, service providers' performance, and market share. Despite difficult economic conditions, growing enterprise requirements create opportunities in the Asia-Pacific. The forecast period for this research serv...
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