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23 Dec 2019  |  Asia Pacific  |  Market Research
Asia-Pacific Network Security Market Q2 2019 Tracker
Service Provider and Government Sector Remained As the Key Revenue Contributors to Drive the Network Security Market
The Asia-Pacific network security market witnessed a YoY growth of 14.7% in Q2 2019. This was much stronger than the 11.9% YoY in the previous second quarter. In Q2 2019, the healthcare sector was the fastest-growing vertical; it recorded a YoY growth of 26.7%. However, market size of the healthcare sector remained the smallest revenue contributor ...
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28 Mar 2011  |  Europe  |  Market Research
EMEA Inbound Contact Routing Systems Markets
This strategic analysis is part of Frost & Sullivans continued coverage of the EMEA contact centre market. The scope of this research study includes ACD, CTI, SIP and multimedia contact routing systems deployed on-premise (CPE). Within this analysis, Frost & Sullivan has identified trends, drivers and restraints in the EMEA market. The EMEA region...
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28 Apr 2006  |  North America  |  Market Research
North American Automatic Call Distributor Systems Markets
This research study looks at market trends, drivers, and restraints for the North American ACD systems market. It also provides market size, market share, forecasts and breakdown of the North American ACD systems market by size of contact center and vertical market. Vendor solution offerings and strategies are analyzed in a competitive framework an...
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29 May 2018  |  Asia Pacific  |  Tracker
Asia-Pacific Network Security Market, Forecast to 2022
Regulatory Compliance and Evolving Cyber Threats Drive Network Security Market Growth
As organizations begin to adopt new network architectures, such as private, public, and hybrid clouds for improved agility and business outcomes, securing these highly dynamic environments becomes more complex. Seamless integrated network security technologies to defense against evolving threats in the entire attack continuum are necessary to fill ...
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19 Sep 2016  |  North America  |  Market Research
North American Contact Center Systems Market
On-premise Revenue Continues to Decline as Spend Shifts to Cloud Services
Product revenue decline was significant for inbound contact routing and IVR systems, and low to moderate for quality monitoring
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12 Jun 2000  |  North America  |  Market Research
ACD Systems Market
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21 Jun 2019  |  Asia Pacific  |  Tracker
Asia-Pacific Network Security Market, Forecast to 2023
Regulatory Enforcement and a Wave of New Cyber Security Related Laws Continue to Drive Market Growth in the Region
The Asia-Pacific network security market maintained steady growth momentum with a YoY growth of 15.1% in 2018. Firewall segment remained the largest revenue contributor with a double-digit YoY strong growth.IDS/IPS segment experienced a slower growth due to the decrease demand of siloed security products in the region. In terms of market share, Gre...
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10 Feb 2006  |  North America  |  Market Research
U.S. IVR (Interactive Voice Response) System Markets
This strategic analysis is part of Frost & Sullivans continued coverage of the contact center marketplace. The study provides an insight into the traditional and speech-enabled interactive voice response (IVR) markets. This study primarily covers vendors that provide a DTMF-type IVR system at the basic level along with an option for speech-enabled...
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18 Apr 2017  |  Africa  |  Market Research
South African Systems Integration Market, Forecast to 2021
There is a Growing Opportunity to Partner with Enterprises to Drive their Digital Transformation Strategies
Systems integration (SI) makes up a significant portion of IT budgets in South Africa, as enterprises seek to accelerate their digital transformation. In the absence of an established leading technology platform across all operations, enterprises have mostly opted for best-of-breed systems. As a result, systems integration (SI) spend is being drive...
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09 Oct 2002  |  North America  |  Market Research
U.S. IVR Systems Market
This report covers the IVR market in great depth. Forecasts are provided by revenues, units, end user type, sales channel and port ranges. Pricing is broken out by hardware, software, speech component and service. Critical success factors are provide with a timeline of importance. Market vendors are analyzed by critical success factor and produc...
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