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29 Jan 2025  |  Global  |  Market Outlook
Predictions for CX Transformation, 2025 to 2026
Employee Engagement and Brand Loyalty Take Center Stage
Frost & Sullivan’s 2024 Frost & Sullivan’s Contact Center Customer Perspectives survey, published in March 2024, unveiled that improving employee engagement, brand equity and customer loyalty, and automating business processes remain top priorities in 2024-2026. Improving the customer experience (CX) and employee experience (EX) are top of mind ag...
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27 Mar 2025  |  Global  |  Technology Research
Top 50 Emerging Technologies: 2025 Edition - Interactive Deliverable Access
Technologies Poised to Transform the Future of Organizations
In the rapidly evolving landscape of 2025, where technological advancements are accelerating, the ability to identify, invest in, and leverage these advancements is becoming increasingly critical for organizations aiming to maintain industry leadership and ensure sustainable growth. Recognizing this imperative, Frost & Sullivan introduces (launches...
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26 Aug 2022  |  Global  |  Market Research
Conversational AI Landscape Expands Beyond Customer Experience
Future Growth Potential of Conversational AI Solutions
Conversational AI solutions are the most common way of interacting with customers/employees. Integrating artificial intelligence (AI) enabled businesses to gain a newer level of customer/employee insights while enriching their experiences and managing business operations. Further, increasing demand for customized personal experiences encouraged con...
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20 Dec 2022  |  Global  |  Market Outlook
Predictions for the Cloud Industry
Some fifteen years after the cloud burst into our consciousness, enterprises are no longer exploring the model, but honing it. In 2023, the focus will be on optimizing complex hybrid, multicloud environments—for cost, app performance, and flexibility. Increasingly important use cases, leveraging Internet of Things (IoT) and artificial intelligence ...
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13 Dec 2022  |  Global  |  Market Outlook
Predictions for the Artificial Intelligence Industry
Enterprise digitalization and surging adoption of IoT applications have led to voluminous amounts of complex structured and unstructured data that require processing to draw meaningful insights. A Frost & Sullivan voice of customer (VOC) global survey on artificial intelligence (AI) finds that 43% of enterprises list data-centricity as a key busine...
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18 Aug 2015  |  Global  |  Technology Research
Technology Advances Empowering Microgrids (Technical Insights)
Advanced Technologies Enabling A New Era of Power Generation and Energy Storage
The consumers, particularly power guzzlers, are expecting the delivery of quality power with improved system efficiency. The recent blackouts have driven concerns regarding the reliability of the existing grid and power hierarchy. A number of technologies have evolved, thanks to huge investments in the fields of energy efficiency, control systems, ...
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06 Apr 2022  |  Global  |  Technology Research
Top 50 Emerging Technologies: 2022 Edition- Interactive Deliverable Access
Technologies Poised to Transform the Future of Organizations
For more than a decade, Frost & Sullivan’s Emerging Technology experts have provided specific answers to critical questions, guiding organizations through the Top 50 Emerging Technologies Platform. The team has lived technology discovery for decades and understands the science, the technology, and the details. Cutting-edge intelligence on the 50 mo...
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20 Apr 2021  |  Global  |  
TOP 50 EMERGING TECHNOLOGIES: 2021 EDITION - Interactive Deliverable Access
Technologies Poised to Transform the Future of Organizations
For more than a decade, Frost & Sullivans Emerging Technology experts have provided specific answers to critical questions, guiding organizations through the Top 50 Emerging Technologies Platform. The team has lived technology discovery for decades and understands the science, the technology, and the details. Cutting-edge intelligence on the 50 mos...
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20 Dec 2022  |  Global  |  Market Outlook
Top 10 for 2023: Predictions for the Data Center Colocation Industry
Data centers are the backbone of the digital economy. In today’s connected world, enterprises and governments rely heavily on best-in-class data centers and digital infrastructure. However, enterprises are increasingly outsourcing their data operations to third-party data center colocation service providers. With hyperscale demand driving growth...
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16 Nov 2022  |  Global  |  Market Outlook
Top 10 Predictions in the Network Services Industry
Predictions for the Network Services Industry
In 2023, the big story for enterprise networking will be the edge. More precisely, the integration of edge locations into a flexible, secure edge-to-cloud enterprise network. Network service providers are investing in automation and intelligence in their own networks as they launch solutions that will support high-performance, data-intensive hybrid...
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